1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Firefox won't start

Discussion in 'Virus & Other Malware Removal' started by getemboi, Jul 3, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    I was checking my email when I my computer got a pop up and then froze, I shutdown, got the blue screen, everything started normally. I clicked on firefox, got the hour glass, and nothing happened, I checked my task manager and nothing seemed out of place, but I don't know enough to make that judgement. I tried Internet Explorer and it started, but wouldn't connect. I then tried updating Ad-Aware, I successfully updated. So I checked my firewall and Firefox wasn't blocked, I checked Internet Explorer and it was, I unblock IE and then tried to connect, again I got a successful connection. BUT Firefox still won't load, if anyone can help me out I would greatly, greatly appreciate it, thanks.
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,291
    hi, welcome to TSG.

    Download hijack this from the link below.Please do this. Click here:

    http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

    to download HijackThis. Click scan and save a logfile, then post it here so
    we can take a look at it for you. Don't click fix on anything in hijack this
    as most of the files are legitimate.


    uninstall firefox and reinstall it!
     
  3. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    Well, I went to start Firefox from my Start Menu, and noticed that there was a SAFE MODE option, so I clicked it and it started quickly. I then closed the browser and tried clicking the icon on my desktop, and it started like there was no problem. I don't know if it's still in safe mode or not, but here is the Hijack This log you requested.


    Logfile of HijackThis v1.99.1
    Scan saved at 2:48:48 PM, on 7/3/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\PC Tools Firewall Plus\FWService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\system32\ScsiAccess.EXE
    C:\Program Files\AlienGUIse\wbload.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Acer\eRecovery\Monitor.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEInt.dll (file missing)
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O4 - HKLM\..\Run: [LaunchApp] Alaunch
    O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [FheSrv] C:\PROGRA~1\FHE\Server\FheSrv32.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
    O8 - Extra context menu item: Download with Star Downloader - C:\PROGRA~1\STARDO~1\sdie.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Web Anti-Virus - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll (file missing)
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
     
  4. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    I uninstalled Firefox, and reinstalled it. It works. I also did some other scans and thought you would be interested in seeing the results.

    Panda Activescan Results

    Incident Status Location

    Potentially unwanted tool:application/bestoffer Not disinfected c:\windows\SMDAT32M.SYS
    -------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Tuesday, July 03, 2007 1:17:50 AM
    Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.93.0
    Kaspersky Anti-Virus database last update: 3/07/2007
    Kaspersky Anti-Virus database records: 357095
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    C:\
    D:\
    E:\
    F:\
    G:\
    H:\
    I:\

    Scan Statistics:
    Total number of scanned objects: 78257
    Number of viruses found: 0
    Number of infected objects: 0
    Number of suspicious objects: 0
    Duration of the scan process: 01:40:34

    Infected Object Name / Virus Name / Last Action
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
    C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
    C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
    C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\system32\h323log.txt Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
    C:\Documents and Settings\brock\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\Temp\~DF5513.tmp Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\Temp\~DF551A.tmp Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\Temp\fla3.tmp Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\Temp\fla8.tmp Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\brock\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\brock\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\brock\Application Data\PCToolsFirewallPlus\FirewallGUI.txt Object is locked skipped
    C:\Documents and Settings\brock\Application Data\PCToolsFirewallPlus\FWPlugin.txt Object is locked skipped
    C:\Documents and Settings\brock\ntuser.dat Object is locked skipped
    C:\Program Files\PC Tools Firewall Plus\FWService.txt Object is locked skipped
    C:\Program Files\PC Tools Firewall Plus\FirewallWrapper.txt Object is locked skipped
    C:\System Volume Information\_restore{32C1D3EE-62E1-4318-A1DD-66D71B99ADB2}\RP587\change.log Object is locked skipped

    Scan process completed.

    ________________________________________________________________________
     
  5. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,291
    Download AVG Anti-Spyware

    http://www.ewido.net/en/


    * Once you have downloaded AVG Anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
    * Once the setup is complete you will need run AVG and update the definition
    files.
    * On the main screen select the icon "Update" then select the "Update now"
    link.
    * Next select the "Start Update" button, the update will start and a
    progress bar will show the updates being installed.
    * Once the update has completed select the "Scanner" icon at the top of the
    screen, then select the "Settings" tab.
    * Once in the Settings screen click on "Recommended actions" and then select
    "Delete"
    * Under "Reports"
    * Select "Automatically generate report after every scan"
    * Un-Select "Only if threats were found"


    Close AVG Anti-Spyware. Anti-spyware, Do NOT run a scan yet. We will do that
    later in safe mode.






    * Click here to download ATF Cleaner by Atribune and save it to your
    desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    * Click Exit on the Main menu to close the program.


    * Click here for info on how to boot to safe mode if you don't already know
    how.

    http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam



    * Now copy these instructions to notepad and save them to your desktop. You
    will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in
    safe mode:



    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.



    R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEInt.dll (file missing)

    O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
    O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab



    Note: It is possible that Killbox will tell you that one or more files do
    not
    exist. If that happens, just continue on with all the files. Be sure you
    don't miss any.




    Run AVG Anti-Spyware!

    # IMPORTANT: Do not open any other windows or programs while AVG is scanning
    as it may interfere with the scanning process:
    # Launch AVG Anti-spyware by double-clicking the icon on your desktop.
    # Select the "Scanner" icon at the top and then the "Scan" tab then click on
    "Complete System Scan".
    # AVG will now begin the scanning process. Be patient this may take a little
    time.
    Once the scan is complete do the following:
    # If you have any infections you will prompted, then select "Apply all
    actions"
    # Next select the "Reports" icon at the top.
    # Select the "Save report as" button in the lower left hand of the screen
    and save it to a text file on your system (make sure to remember where you
    saved that file, this is important).
    # Close AVG and reboot your system back into Normal Mode.


    Note: this is a stand alone, it doesn't install to start/programmes.

    Download Mwav,

    http://www.spywareinfo.dk/download/mwav.exe


    double click on it and it will extract to C:\kaspersky. Click
    on the kaspersky folder and click on Kavupd, a black dos window will open
    and it will update the programme for you, be patient it will take 5-10
    minutes to download the new definitions. Once it's updated, click on
    mwavscan
    to launch the programme.

    Use the defaults of:

    Memory
    startup folders
    Registry
    system folders
    services

    Choose drive , all drives and, click scan all files
    and then click scan/clean. After it finishes scanning and cleaning post
    the log here with a new hijack this log.

    Note: this is a very thorough scanner, it might take anything up to an hour
    or more, depending on how many drives you have and how badly infected your
    pc is.



    Highlight the portion of the scan that lists infected items and hold
    CTRL + C to Copy then paste it here. The whole log with be extremely
    big so there is no way to copy the whole thing. I just need the
    infected items list.



    Post a new hijack this, the Mwav scan log and the AVg antispware log!
     
  6. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    I intalled AVG Anti-Spyware, but when I click on the icon I get a pop up and it says Windows Visual C++ runtime error. I didn't complete the other steps, I thought I would mention this before hand.
     
  7. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    I restarted and it's working, I will follow the steps you have outlined and report back later.
     
  8. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    File C:\Documents and Settings\brock\Favorites\Everything Else\?????????-????!.url infected by "BkCln.Unknown" Virus. Action Taken: File Renamed.

    ________________________________________________________________________

    ---------------------------------------------------------
    AVG Anti-Spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 7:36:52 PM 7/3/2007

    + Scan result:

    Nothing found.

    ::Report end

    _______________________________________________________________________
    Logfile of HijackThis v1.99.1
    Scan saved at 9:14:54 PM, on 7/3/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\PC Tools Firewall Plus\FWService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\system32\ScsiAccess.EXE
    C:\Program Files\AlienGUIse\wbload.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Acer\eRecovery\Monitor.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

    C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -

    C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

    Files\Java\jre1.6.0_01\bin\ssv.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program

    Files\Canon\Easy-WebPrint\Toolband.dll
    O4 - HKLM\..\Run: [LaunchApp] Alaunch
    O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common

    Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

    Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12

    \GrooveMonitor.exe"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5

    \avgas.exe" /minimized
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O8 - Extra context menu item: Download with Star Downloader - C:\PROGRA~1\STARDO~1

    \sdie.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2

    \Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program

    Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program

    Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-

    WebPrint\Resource.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-

    WebPrint\Resource.dll/RC_Print.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

    C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Web Anti-Virus - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program

    Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll (file missing)
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

    C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

    C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program

    Files\Paltalk Messenger\Paltalk.exe (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1

    \MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

    Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}

    - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) -

    http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) -

    http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -

    http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation

    Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -

    http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

    http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -

    http://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

    http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

    http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl

    Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) -

    http://ax.emsisoft.com/asquared.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -

    http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) -

    http://chat.msn.com/controls/msnchat45.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1

    \MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program

    Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1

    \MSNMES~1\msgrapp.dll" (file missing)
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1

    \COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-

    Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1

    \Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7

    \avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7

    \avgemc.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32

    \LEXBCES.EXE
    O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools

    Firewall Plus\FWService.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
     
  9. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,291
    How are things running now?

    go into msconfig and recheck all the unchecked boxes and reboot and then post a new hijack this log as there maybe some nasties disabled in msconfig!
     
  10. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    I've had the feeling something wasn't quit right with the running processes in the task manager, but I checked on one of the task manager sites and everything seemed to be on the up and up. Firefox is working smooth now, it's faster then IE now too. I had the same issue with Limewire, but it was just an error that happened once.

    When I go to msconfig, do you want me to just check the boxes under Startup ?
     
  11. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    Also I deleted the infected bookmark that was renamed, but I'm still not sure what to do about this file, do I just delete it ?

    Panda Activescan Results
    Incident Status Location

    Potentially unwanted tool:application/bestoffer Not disinfected c:\windows\SMDAT32M.SYS
     
  12. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,291
    yes recheck all the boxes in startup to make sure you are clean, reboot the computer and then post a new hijakc this log, then you can turn things off again once your clean!


    Double-click on Killbox.exe to run it. Now put a tick by Delete on
    Reboot. In the "Full Path of File to Delete" box, copy and paste each
    of the following lines one at a time then click on the button that has
    the red circle with the X in the middle after you enter each file.
    It will ask for confimation to delete the file on next reboot. Click
    Yes. It will then ask if you want to reboot now. Click No. Continue
    with that same procedure until you have copied and pasted all of
    these in the "Paste Full Path of File to Delete" box.Then click yes
    to reboot after you entered the last one.


    Note: It is possible that Killbox will tell you that one or more files do
    not
    exist. If that happens, just continue on with all the files. Be sure you
    don't miss any.


    c:\windows\SMDAT32M.SYS
     
  13. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    What is killbox.exe ?
     
  14. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,291
  15. getemboi

    getemboi Thread Starter

    Joined:
    Jul 3, 2007
    Messages:
    12
    I deleted the file with Killbox, and restarted with all my startup items checked off.

    Here is the log you requested:

    Logfile of HijackThis v1.99.1
    Scan saved at 5:27:19 PM, on 7/6/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\PC Tools Firewall Plus\FWService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\system32\ScsiAccess.EXE
    C:\Program Files\AlienGUIse\wbload.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Acer\eRecovery\Monitor.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Acer\Acer eMode Management\AspireService.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

    C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -

    C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

    Files\Java\jre1.6.0_01\bin\ssv.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program

    Files\Canon\Easy-WebPrint\Toolband.dll
    O4 - HKLM\..\Run: [LaunchApp] Alaunch
    O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common

    Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

    Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12

    \GrooveMonitor.exe"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5

    \avgas.exe" /minimized
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE

    /logon
    O4 - HKLM\..\Run: [AspireService] C:\Program Files\Acer\Acer eMode

    Management\AspireService.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O8 - Extra context menu item: Download with Star Downloader - C:\PROGRA~1\STARDO~1

    \sdie.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2

    \Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program

    Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program

    Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-

    WebPrint\Resource.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-

    WebPrint\Resource.dll/RC_Print.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

    C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Web Anti-Virus - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program

    Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll (file missing)
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

    C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

    C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program

    Files\Paltalk Messenger\Paltalk.exe (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1

    \MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

    Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}

    - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) -

    http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) -

    http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -

    http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation

    Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -

    http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

    http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -

    http://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

    http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

    http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl

    Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) -

    http://ax.emsisoft.com/asquared.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -

    http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) -

    http://chat.msn.com/controls/msnchat45.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1

    \MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program

    Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1

    \MSNMES~1\msgrapp.dll" (file missing)
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1

    \COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-

    Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1

    \Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7

    \avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7

    \avgemc.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32

    \LEXBCES.EXE
    O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools

    Firewall Plus\FWService.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/591208