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Solved: "Flowplayer" Popup Won't Die!

Discussion in 'Windows XP' started by robhic, Feb 3, 2012.

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  1. robhic

    robhic Thread Starter

    Joined:
    Jul 5, 2005
    Messages:
    159
    I tried this in the "malware" forum. It asks to wait at least 2 days due to only experienced volunteers being allowed to answer those posts. I waited about 2 weeks so figured I'd be OK to try it again in this forum.

    This isn't a malware or bad infection so much as a major annoyance. Somehow, a popup for "Flowplayer" has installed itself on my computer. (Win XP sp3 Firefox 3.6.26 browser) and slides up from the bottom of my screen and just sits there!

    I went into Safe Mode and ran "Super Anti-Spyware" and "Malwarebytes". Nothing. Ran other registry cleaner programs and such with no success. I have "AdBlock Plus" add-on plus another add-on for Firefox that is supposed to stop all this stuff. Nope.

    As I said, this doesn't seem malicious except for the fact that I don't want it nor did I install it. It blocks the bottom portion of my screen and it is annoying. Help please? Here is the "HiJack This" log in case it is helpful:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 6:23:08 PM, on 1/23/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\Program Files\Emsisoft Anti-Malware\a2service.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\NetSecure\SmartSwipe\NSTSECSvc_32.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\TaskPlus\taskplus0.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    C:\Program Files\Alwil Software\Avast5\avastUI.exe
    C:\Program Files\Clavier+\Clavier.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\dataserv.exe
    C:\PROGRAM FILES\YCIII\YANKCLIP.EXE
    C:\PROGRAM FILES\KAREN'S POWER TOOLS\REPLICATOR\PTREPLICATOR.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPBar.dll
    O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPBar.dll
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    O4 - HKLM\..\Run: [DiskeeperSystray] C:\Program Files\Executive Software\Diskeeper\DkIcon.exe
    O4 - HKLM\..\Run: [TaskPlus] C:\Program Files\TaskPlus\taskplus0.exe
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\Run: [Display] C:\Program Files\APC\APC PowerChute Personal Edition\DataCollectionLauncher.exe
    O4 - HKLM\..\Run: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKCU\..\Run: [Clavier+] C:\Program Files\Clavier+\Clavier.exe
    O4 - HKCU\..\Run: [Cookienator] C:\Program Files\Cookienator\cookienator.exe /auto
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Robert Hickey\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
    O4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} -
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1188091841437
    O17 - HKLM\System\CCS\Services\Tcpip\..\{04869F3F-AAC8-4772-A5C6-49AEF80330DD}: NameServer = 208.67.222.222,208.67.220.220
    O17 - HKLM\System\CCS\Services\Tcpip\..\{1B94F129-1B7E-4020-BD9D-35B1F28F445E}: NameServer = 208.67.222.222,208.67.220.220
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6738E697-138F-481D-9C26-A409E331D957}: NameServer = 208.67.220.220,208.67.222.222
    O17 - HKLM\System\CS1\Services\Tcpip\..\{04869F3F-AAC8-4772-A5C6-49AEF80330DD}: NameServer = 208.67.222.222,208.67.220.220
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Emsisoft Anti-Malware 6.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\Emsisoft Anti-Malware\a2service.exe
    O23 - Service: a-squared Free Service (a2free) - Unknown owner - (no file)
    O23 - Service: aawservice - Unknown owner - (no file)
    O23 - Service: APC Data Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\dataserv.exe
    O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LBTServ - Unknown owner - (no file)
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: NSTSECSvc - NetSecure Technologies Ltd. - C:\Program Files\NetSecure\SmartSwipe\NSTSECSvc_32.EXE
    O23 - Service: OpenDNS Updater (OpenDNS Updater.exe) - Dell Computer Corporation - (no file)
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

    --
    End of file - 7922 bytes

    Thanks for any help!
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    Try a Clean Boot procedure to hopefully isolate the offending application. Run it for both Services and Startup items.
     
  3. robhic

    robhic Thread Starter

    Joined:
    Jul 5, 2005
    Messages:
    159
    All right, I did as you said and tried running Firefox again. (This will probably make a difference with my luck...) The "Flowplayer" popup only comes sliding up from the bottom on certain forums that I would open. It wasn't something that ocurred in every new window and every new bookmark I'd start. I went to the offending forums with the msconfig set as you stated but the "flowplayer" zombie still slid up and blocked the bottom 1" of my screen.

    Does this happening only in open forum windows direct the cause more to the forum(s) than to the msconfig settings?

    Thank you for your time and help. You've helped me in the past and I appreciate it! ;) Where should I go from here?
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    I didn't realize this pop-up only appeared in your browser.

    Flowplayer might be part of your Firefox extensions. It's a Flash video player.

    The pop-up is probably appearing every time there's a Flash animation on the page. There's probably an option to disable the pop-ups without disabling Flowplayer. You may have installed Flowplayer instead of the Adobe Flash Player?

    Try How to Disable Flowplayer in Firefox.

    You can probably uninstall it from "Add or Remove Programs" as well.
     
  5. robhic

    robhic Thread Starter

    Joined:
    Jul 5, 2005
    Messages:
    159
    I figured the problem only appearing in my browser might change things. Sorry I wasn't more clear in my original post.

    I went to "Tools" in FF and there is no add-on for any media player, Formplayer or YouTube or anything. I rely on the Windows Media player. Plus, I wasn't adding anything when the Flowplayer showed up. I think it originally played a Chevrolet commercial but that has subsequently stopped and the player just periodically shows up and says "Flowplayer" with a circle with an arrow in it to start an ad that doesn't play. In fact, nothing shows up but the sliding Flowplayer thing from the bottom.

    Is this more a FF problem and is there a specialty forum for that? I read the link you sent (thanks!) but since I have no add on media players of any type, nor was I adding one at the time, the Flowplayer is pretty much on its own. :mad:

    Thanks again for your time and help.
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    Is this what you are referring to?

    [​IMG]

    Have you looked inside "Add or Remove Programs"?

    To do so, click Sart > Run > type appwiz.cpl

    Press Enter.

    Can you see Flowplayer in there?

    ===================================================================

    1- Run HijackThis again.

    2- Click on Open The Misc Tools section from the Main Menu.

    3- Click on Open Uninstall Manager.

    4- Click on Save list...

    5- Save the text file to the desktop.

    6- Copy and paste the log from Notepad into your next reply.
     
  7. robhic

    robhic Thread Starter

    Joined:
    Jul 5, 2005
    Messages:
    159
    "Flowplayer" is not contained in the Add / Remove programs list. The graphic you show is what appears on the bottom of my screen along with a 3/4" bar all along the bottom edge that that graphic is sticking up from.

    Here is the list from HiJack This:

    ACDSee for PENTAX 3.0
    Adobe Digital Editions
    Adobe Download Manager
    Adobe Flash Player 11 Plugin
    Adobe Shockwave Player 11.6
    APC PowerChute Personal Edition 3.0
    Apple Application Support
    Apple Software Update
    avast! Free Antivirus
    AxCrypt 1.7.2614.0
    CCleaner
    Dragon NaturallySpeaking 10
    Emsisoft Anti-Malware
    Google Update Helper
    Graphic Workshop Professional 4
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB942288-v3)
    hp deskjet 930c series (Remove only)
    Intel(R) 537EP V9x DF PCI Modem
    Malwarebytes' Anti-Malware version 1.51.2.1300
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox (3.6.26)
    NOOK for PC
    Pegasus Mail
    Revo Uninstaller 1.93
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    SmartSwipe
    StormPredator 3.6
    swMSM
    Sygate Personal Firewall
    Unlocker 1.9.0
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB971029)
    Visual C++ CRT 8.0
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3

    Again, thanks for the help and time!
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    Try Firefox in Safe Mode to disable all add-ons. Let me know if you're still getting the Flowplayer in that mode.

    Have you tried your Revo Uninstaller?
     
  9. robhic

    robhic Thread Starter

    Joined:
    Jul 5, 2005
    Messages:
    159
    I opened FF in safe mode and the Flowplayer popup not only came sliding up in one of the forums it usually shows up in, but it worked! It played a "Chevy Silverado" commercial for me and the normally black bar along the bottom of my screen was now a picture of the Rocky Mountains. I got video and audio. I also got a "close X" box but nothing to delete or remove it entirely (that I could find).

    While in Safe Mode, I found right-click context menu settings referring to Flowplayer and Flash Player as if they were related in some way. Again, settings for using flowplayer but nothing to disable it that I saw.

    I then opened FF normally and got the popup to slide up but it was blank like before. In the Flowplayer graphic you show above, it says "stream not found" and it goes back to being non-functional (unlike in safe mode).

    I tried Revo Uninstaller early on but it doesn't show a flowplayer installation in its screen.

    Anything else you can tell? Safe Mode Flowplayer works as (I guess) designed. Normal, it pops up but is blank, more-or-less.

    Thanks for the help! :)
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    I have no idea why Flowplayer isn't showing anywhere, like in your Firefox extensions or "Add or Remove Programs". Seems it may not have been properly removed and got corrupted. The reason it's running OK in Safe Mode may come from the fact that the Adobe Flash Player can't run Flash animation and is taken over by Flowplayer.

    I'm guessing that uninstalling the Adobe Flash Player, or simply disabling the Firefox plugin, would make Flowplayer run normally.
     
  11. robhic

    robhic Thread Starter

    Joined:
    Jul 5, 2005
    Messages:
    159
    Do you think actually installing "Flowplayer" and then removing / unistalling it (if it allows me...) might work?

    Ha! It gets better. I have NO Adobe Flash Player or Flash add-ons! I didn't remove them so now I don't know how Flowplayer got installed and how Adobe players got removed! :eek: This just gets worse and worse.

    But my computer seems to run OK otherwise. Thanks for trying and I appreciate you being up front about not knowing what is going on here. This is an odd one!
     
  12. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    It might. But still, you don't seem to remember how you got it in the first place. :confused:

    Is Adobe Flash Player showing in Add or Remove Programs?
     
  13. robhic

    robhic Thread Starter

    Joined:
    Jul 5, 2005
    Messages:
    159
    OK, stupid me, stupid me!!! :mad: I said no flash players installed. They DID disappear from my Start menu, but in FF I was looking at add ons. Flashplayer is a PLUG-IN! It is still there, along with another one named "Flashplayer for Director" which I am not familiar with.

    If I disable these 2 plug-ins, no video of any type will play. BUT .... the Flowplayer doesn't seem to show up, either. I disabled one and then the other, but it seems both need to be enabled for videos to run and then so does the zombie Flowplayer!

    Do you think getting rid of the 2 Flash plug-ins and re-installing them anew might have some effect? I need to find the one for the "Director" plug-in. I already downloaded a new Flashplayer. I have to find how to remove the existing ones as my only option seems to be enable or disable, not remove.

    Does this have any potential? Thanks for hanging in there!!!:D
     
  14. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    If you right-click the items in the Filter box, can you click Reset?
     
  15. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    If nothing works, perhaps you could create a new Firefox profile and delete the actual one?

    If you don't want to lose all your Firefox settings and bookmarks, you can create a new profile and copy the files from the old profile to the new one (and leave out extensions and maybe prefs.js).

    Fixing Corrupted Profiles
     
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