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Solved: folder permission denied (agan)

Discussion in 'Networking' started by bishee, Jan 7, 2010.

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  1. bishee

    bishee Thread Starter

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    I get a \\computer1\folder not accessible message when selecting via explorer. \\computer1 works fine but when I add any of the displayed folders, I get a permisssion access error message. When I select any folder after typing \\computer1\folder in the address box of Explorer, I cannot display its properties as I can with \\computer2. I need this in order to find out why access permission is granted.

    XP pro with all the updates etc ...

    Could someone help please? I have average knowledge of computers but network and access problems always stump me.

    Thanks

    Bish
     
  2. JohnWill

    JohnWill Retired Moderator

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    Messages:
    106,418
    Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.

    Hold the Windows key and press R, then type CMD to open a command prompt.

    In the command prompt window that opens, type type the following commands:

    PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type.

    PING <ip address>
    or
    PING <computer name>

    Where:
    <ip address> - is the x.x.x.x IP address
    <computer name> - is the computer name

    A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther.

    Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.

    Check your Services are Started on all PCs:
    • COM+ Event System (for WZC issues)
    • Computer Browser
    • DHCP Client
    • DNS Client
    • Network Connections
    • Network Location Awareness
    • Remote Procedure Call (RPC)
    • Server
    • TCP/IP Netbios helper
    • Wireless Zero Configuration (XP wireless configurations)
    • WLAN AutoConfig (Vista wireless configurations)
    • Workstation

    Note: You can check the services in Control Panel, Administrative Tools, Services.

    All of these services should be started, and their startup type should be automatic.

    If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.


    All computers should be in the same workgroup for computer browsing to function properly. File & Print Sharing has to be enabled on any computer you wish to share files or printers from. You also need to actually share the resource in question from My Computer, right click on the drive/printer/folder, and select sharing.

    If you encounter difficulties accessing computers that are visible in Network Places (Network and Sharing Center in Vista), make sure the computer being accessed has an account with the same name/password as the system connecting to it uses to login. NOTE: Vista's default is to require a password on the account to enable file/print sharing.

    While the default NetBIOS setting is correct for normal network configurations, it's possible for it to be altered, and it costs nothing to make sure it's correct. NETBIOS over TCP/IP must be enabled for normal network browsing. You can open a command prompt as described above and type the following command: nbtstat -n. This will display the status of NetBIOS or indicate it's not configured.
     
  3. valis

    valis Moderator

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    can you drill down once you get to \\computer1?
     
  4. bishee

    bishee Thread Starter

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    Thanks for your rapid help file.

    I Tried the services stuff. The only one that was not running was COM+ Event System. I ran nbtstat -n and got :

    Local Area Connection 3:
    Node IpAddress: [192.168.1.64] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status

    ---------------------------------------------

    BISH <00> UNIQUE Registered

    HOME <00> GROUP Registered

    BISH <20> UNIQUE Registered

    HOME <1E> GROUP Registered


    Wireless Network Connection 2:
    Node IpAddress: [0.0.0.0] Scope Id: []

    A bit confusing to me. Bish is the name of computer1 and I have a home network called home.

    However, still no joy. I don't know what means drilling down - but I cannot get past \\computer1 (whose name is bish). I can ping bish ok.

    bish
     
  5. valis

    valis Moderator

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    drilling down means that you can get to \\computer1, see the folders, and click on the folders to access the subfolders and data therein.
     
  6. bishee

    bishee Thread Starter

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    Jan 7, 2010
    Messages:
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    no - I can see the folders brought up by inputing the computer name bish as \\bish into explorer. I cannot then add any folder to the command eg: \\bish\camdrive[​IMG] since I then get the permisson denied (although the folders appear to be shared). If i double-click on any of the displayed folders, I get the same permissison access refusal. If I click on the next computer in explorer, \\Dell, I can access access all of the folders and files.

    I tried to attach an image of my desktop bu have no clue how to include it.

    Bish
     

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  7. valis

    valis Moderator

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    have you shared out your c drive?
     
  8. bishee

    bishee Thread Starter

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    Yes, C: drive shared and permissions granted to all
     
  9. bishee

    bishee Thread Starter

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    Jan 7, 2010
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    Hi

    I got the problem finally sorted ....

    I had to get professional help on this one. The fella went into the registry and added an IRPStackSize decimal value of (18) to HKEY_LOCAL_MACHINE - SYSTEM - CurrentControlSet - Services - LanmanServer - Parameters.

    Lo! and behold, the missing 'sharing' and 'security' tabs on folder properties reappeared and now I can access all the files and folders.

    BISH
     
  10. JohnWill

    JohnWill Retired Moderator

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    Normally, you'll see an error if the IRP stacks are exhausted.


    You can mark your own threads solved using the [​IMG] button at the top of the first page of the thread in the upper left corner.© :)
     
  11. bishee

    bishee Thread Starter

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    I have no idea what these are. There was no IRPStack in the Parameters section - he had to insert the statement. I am wondering, if the information was originally there (I have only had this permissions problem for two weeks), what sort of program would wipe that out of registry. Funnily enough, I recall that I installed System Mechanic at about that time and it crawled through and 'cleaned' out my system registry .....
     
  12. JohnWill

    JohnWill Retired Moderator

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    The default for Windows is not to specify that, you only add it if you want to change it from the installation defaults.
     
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