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Solved: Fonts not showing up in MS Word

Discussion in 'Business Applications' started by sync, Nov 30, 2005.

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  1. sync

    sync Thread Starter

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    Apr 15, 2004
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    The fonts are still available in Excel but no longer show up in Word. Previously created documents only display in 'Web' view. I tried repairing Word as well as uninstalling and reinstalling it, but that didn't help.
    The version is Office 2003 running in Win XP.
     
  2. EBSchrader

    EBSchrader

    Joined:
    Jan 28, 2001
    Messages:
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    Sounds like another case of a corrupted normal.dot file. Close Word, find all instances of normal.dot, which may be hidden, and then delete them. Open Word and it will create a new normal.dot file that, hopefully, will fix your problem. Let us know if this works for you, please.
     
  3. sync

    sync Thread Starter

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    I found out the problem this morning. A second printer was recently hooked up to this computer. It's a thermal label printer that is installed as a generic text device. This was the default printer. When you set the regular printer as the default then the fonts show up.
     
  4. EBSchrader

    EBSchrader

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    Excellent! Then you can mark your problem as Solved. See instructions at the top.
     
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