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Solved: Found new hardware wizard

Discussion in 'Hardware' started by jamesaitchy1967, Oct 23, 2011.

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  1. jamesaitchy1967

    jamesaitchy1967 Thread Starter

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    Hi been having this problem for a while now but just keep ignoring it but this site has been very helpfully in previous issues Ive had. I keep getting two pop ups when i start up my computer the
    FOUND NEW HARDWARE WIZARD one is
    (multimedia audio controller)
    and the other is
    (Sm bus controller)
    Ive followed the instructions on the pop ups but to know end it can find the software etc
    So I usually just cancel them and every think just seems to work OK any advice please
     
  2. etaf

    etaf Wayne Moderator

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    ------------------------------------------------------------------------
    Device Manager
    Post back the results in device manager

    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    right click on the device with a yellow!
    Properties
    Click on the Details Tab
    Under Property - drop down
    Select hardware ids
    Right click and select all.
    Then right click again and select copy.
    Copy and paste that here.

    The Hardware ID's. VEN & DEV. Look them up here.
    http://www.pcidatabase.com/
     
  3. etaf

    etaf Wayne Moderator

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  4. jamesaitchy1967

    jamesaitchy1967 Thread Starter

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    lol know most of the issues are with my desktop computer its just my girls laptop that has the Internet issue. Ive just found this site and thought i would try and fix some things as i haven't the cash to take it to the shops

    I'm not all that computer savvy but willing to give things ago but can get confused easily to easily sometimes

    get lost with all the terminology
     
  5. jamesaitchy1967

    jamesaitchy1967 Thread Starter

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    had a go at what you suggest it wont let me copy and paste my desktop runs xp
     
  6. etaf

    etaf Wayne Moderator

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    you should be able to copy and past if not
    post the DEV and VEN IDs
     
  7. jamesaitchy1967

    jamesaitchy1967 Thread Starter

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    Im in device manager, theres a yellow ? at other devices. When i open other devices theres another 3 with a yellow ? the first one with a ? says multimedia Audio Control the second one says sm bus controller and the third says video controller (vga compatible). il try and send as much info as i can about each one
     
  8. jamesaitchy1967

    jamesaitchy1967 Thread Starter

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    sorry but what is DEV and VEN IDs and were will i get them to post them to you
     
  9. etaf

    etaf Wayne Moderator

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    excellent - just the VEN and DEV number - we can look up on database

    make and exact model of the PC
     
  10. etaf

    etaf Wayne Moderator

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    right click on the device with a yellow!
    Properties
    Click on the Details Tab
    Under Property - drop down
    Select hardware ids

    you will see as an example
    in the above example
    VEN = 8086
    DEV = 4232
     
  11. jamesaitchy1967

    jamesaitchy1967 Thread Starter

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    Multimedia Audio Controler VEN_1002&DEV_4370

    SM Bus Cotroller VEN_1002&DEV_4372

    Video Cotroller (VGA Compatiable) VEN_1002&DEV_5A61



    hope im sending the right info
     
  12. etaf

    etaf Wayne Moderator

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    1002 = ATI

    4370 = AC'97 Audio Controller
    4372 = SMBus Controller
    5A61 = ATI Radeon Xpress 200

    whats the make and model of the PC - should be able to get those drivers off the manufacturers website
     
  13. jamesaitchy1967

    jamesaitchy1967 Thread Starter

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    packard bell Intel(R) Celeron(R) D CPU 3.33GHz
     
  14. etaf

    etaf Wayne Moderator

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    thats not the make and model - it should be printed on the PC
    or
    this may work - what the windows version you have

    Only works on XP Pro - NOT Home editions

    Model:

    * Go to Start > Accessories > Command Prompt
    * Type, wmic computersystem get model
    * Press Enter

    Make:

    * Go to Start > Accessories > Command Prompt
    * Type, wmic computersystem get Manufacturer
    * Press Enter
     
  15. jamesaitchy1967

    jamesaitchy1967 Thread Starter

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    Sorry tryed this dident work im running Microsoft Windows XP Home Edition
     
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