How do I get my Hotmail email account back? I was asked to TRY Outlook.com, and I did and I don't like it. Now, I need instructions how to get my Hotmail account back without losing my email address. I feel my hotmail account was hijacked by outlook.com. Please help.
Moved your thread, as it seems to have nothing to do with Windows 7.
Are you saying that "trying" Outlook.com doesn't give you a new account but instead renames your account from @hotmail.com to @outlook.com? (Should be obvious from my question that I haven't tried it.)
Week or so ago, a message came to me asking if I wanted to "try" Outlook.com. I indicated yes. So what I didn't realize was that every time I sign in to my hotmail email, I'm taken to Outlook.com. That's where all my hotmail email, sent messages, inbox, etc. is located. And the only way to get away from Outlook.com (that I can see from Microsoft) is to remove my hotmail address. It seems to me so stupid that microsoft didn't make any easy way to get out of Outlook.com. Didn't think Microsoft would make something like this so difficult. Maybe I'm misunderstanding something. Thanks again for replying.
And this is when you sign is as ...@hotmail.com, right?
I'm guessing (that's guessing) that you used your hotmail account to sign in to outlook.com and either directed your hotmail to be forwarded to outlook.com or else that was done automatically for you. If that is what happened check the Help page or the user forum to see how to unforward.
It's working as designed. Hotmail is going away and will be replaced by Outlook.com. You should be seeing a simple redirection. You need to start notifying your contacts that your new e-mail address is at Outlook.com instead of Hotmail.com
Thank you, TerryNet and DoubleHelix, for responding to my question re hotmail/outlook.com. I hate outlook.com!! Pictures were greyed out the last time I forwarded email from outlook. That didn't happen to me with hotmail. I use my hotmail address to get into outlook.com. When I sign in to hotmail with password, I'm immediately taken to outlook.com. It's as if my hotmail account has been hijacked by outlook because I don't see a way to get the hotmail "program software"? back. When I agreed to "try" outlook, I thought there'd be an easy way to get out of it. I did notice at some point a message that said my hotmail had been "upgraded" to outlook.
Didn't realize hotmail was being replaced with outlook. I just need a simple email service. I've been with hotmail for many years and pay $20 a year for extra storage.
I suspect Outlook.com will improve and enhance things as time goes by making Outlook.com better than what you are now used to with Hotmail. As DoubleHelix told you, Hotmail is going away and the replacement will be Outlook.com...so you might as well accept what is going to happen...
Apparently, no one has understood what the issue was here!
It is very easy to switch back to hotmail once you've tried the outlook version: all you have to do is click on the gear icon near the top right corner and then select "Switch back to hotmail".
I followed the instructions but still have to login using outlook.com and have @hotmail.com mails under a separate folder not inbox which also means that my phone does not get the hotmail mails.
Any ideas how to rectify this immense balls up from microsoft?
To be honest, I should have followed my own advise to others - wait a year or so for new microsoft software to be tested and "fixed"
1) If you want 'hotmail.com' go to your personal settings and set your country to United States
2) The scary bit. You won't be able to rename to your hotmail.com because it is now listed as an alias. You must delete this alias. It gives you a scary message about removing your inbox. I clenched my teeth and went for it... https://account.live.com/ManageAssocIds
Thank you, TerryNet and DoubleHelix, for responding to my question re hotmail/outlook.com. I hate outlook.com!! Pictures were greyed out the last time I forwarded email from outlook. That didn't happen to me with hotmail. I use my hotmail address to get into outlook.com. When I sign in to hotmail with password, I'm immediately taken to outlook.com. It's as if my hotmail account has been hijacked by outlook because I don't see a way to get the hotmail "program software"? back. When I agreed to "try" outlook, I thought there'd be an easy way to get out of it. I did notice at some point a message that said my hotmail had been "upgraded" to outlook.
Didn't realize hotmail was being replaced with outlook. I just need a simple email service. I've been with hotmail for many years and pay $20 a year for extra storage.
I feel the same way. I went out of the country. It did not even ask me to try outlook. It just went straight to it. I thought I would get back once in the USA. I am very upset because I lost almost all my contact. I hate you outlook. I want my hotmail back
This happened to me as well, and I am saying when it asked it was like it was saying you could TRY IT and now it has taken over all of my folders in Hotmail. I do not like this new Outlook and in fact HATE IT. I want Hotmail back but there is no way I can find to go back. If they would have said that once you clicked yes that Hotmail would be gone forever I definitely Would Not have clicked yes. When you type in Hotmail now in the address bar it goes directly to Outlook:down: with your name@hotmail.com . It was like being hijacked! Can anyone help??? Please
I just went to U TUBE and found the answer and it WORKED; YEAH!
In your outlook/hotmail page account Go to the settings tab in the top right hand corner that looks like the round flower disk kind of thing. Click it and scroll to the bottom where it says Go Back To Hotmail and click on it and Wa La, it will take a second or two and it goes back to your Hotmail !! I am so happy to have Hotmail back. Hope all goes well.
I had the same thing happend and foudn this strand, Anne's advice worked for me. I was begginning to panic...
"It is very easy to switch back to hotmail once you've tried the outlook version: all you have to do is click on the gear icon near the top right corner and then select "Switch back to hotmail".
Anne, you're the BEST! ))) I went on line searching for a way to get my Hotmail account out of Outlook (which I also HATE!) and found your answer. Simple as pie. Thanks so much. You would think that Microsoft would let you know how to get out of that simply awful Outlook. Does anyone know how to get your emails unlinked from each other (a result of our unpleasant foray into Outlook)?
I said "ok, let's try outlook!" I HATED IT! I accidentially found the way to go back to hotmail, then in a hurry, to sign out and all I accidentially went BACK to Outlook. Now I cannot get back to hotmail. SOMEONE needs to tell hotmail we love them and HATE outlook!! Can anyone help me get back to hotmail.....for the 2nd time. (possibly not the last - giggle).
I am also worried. I have three Hotmail accounts, which I need for separate business. At the moment, with Windows Live, I can have all three in-boxes, sent messages, draft messages, and other folders for each account visible on the left-hand side of the page. How is this going to work when this Outlook programme 'upgrades' me? Presumably this programme will not simply give me three new addresses - and allow me to have the same display and layout as I have now?
The idea of losing access to e-mails is inexcusable.
This is yet another example of people interfering with something which works perfectly well, simply because they think 'different' is better.
Outlook.com / Hotmail.com / Live.com are one of the same thing. When you go to either site, it will redirect you to the same log in screen. The E-Mail address will not be changed, just remember to type the full email address as you have been doing online.
pcnd5584, you will not (should not) lose emails if you are using a client. Also the server settings are the same, just the username will be the full E-Mail account name with your password.
I did a test and confirm that the @outlook.com will not be your new e-mail. I have now 2 accounts with the same username but with both @hotmail.com and @outlook.com.
Everyone - please note that Microsoft will force Hotmail.com to go to the Outlook.com format. Microsoft did this with Hotmail a few years back and forced the change to what you see today. The change appears to make their website feel like the new Windows 8 Mail.
Hey ! sounds so easy thanks , but I do not know how to scroll ...........do not see the " get back to hotmail " !
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