Solved: Halved Internet Speeds

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WELSHYx

Thread Starter
Joined
Apr 11, 2010
Messages
12
Okay so over the last 3 or 4 days my internet has dramatically reduced to just over half its original speed ! Im apparently acording to AOL on a *unlimited* (I rang them up and told them i wanted to change and they offered me a huge line for only £14.99) line but prior to that on a 2MB/s although the change up was a nearly a year ago.

So i was less than a week ago downloading at around 200KB/s now i get around 90KB/s.

I have reset EVERYTHING to do with my network and even installed my spare Wireless Modem/Router which is of the same brand and model as my original. however nothing changed after doing this...

Im only 16 but usually quite good with my networking within my house (this doesn't mean i wont understand i plan to take ALL the computer cources i can !) but this has completly boggled me.

the only think i can think is that a virus has infected my network as norton finished around the same time as my internet slowed. so im currently installing AVG Free.

Please get back to me

Ill post my hijack this for my laptop when AVG has finished..

Thanks A Bunch Guys :)

Thomas Reed
 

WELSHYx

Thread Starter
Joined
Apr 11, 2010
Messages
12
Not yet noo but my mothers laptop never had norton uninstalled however that could explain her massive bandwidth allocation when she uses her laptop but im not sure this is a machine problem as streaming from sky on my xbox has become a slow process whereas before i could stream without pauses now it stop every minute or so even with my laptop disconnected
 

WELSHYx

Thread Starter
Joined
Apr 11, 2010
Messages
12
Hijackthis log ? don't know if this right though :/


Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Fujitsu OSD Utility\OSDUtility.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
R3 - URLSearchHook: Messenger Plus Live Toolbar - {9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Program Files\Messenger_Plus_Live\tbMess.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Messenger Plus Live Toolbar - {9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Program Files\Messenger_Plus_Live\tbMess.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Messenger Plus Live Toolbar - {9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Program Files\Messenger_Plus_Live\tbMess.dll
O3 - Toolbar: LimeWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Fujitsu OSD Utility] c:\PROGRA~1\FUJITS~1\OSDUTI~1.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\Windows\system32\PCLECoInst.dll",CheckUSBController
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.1.62.0.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/WebfettiInitialSetup1.0.1.1.cab
O16 - DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} (System Requirements Lab Class) - http://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Futuremark SystemInfo) - http://service.futuremark.com/openapi/receivers/FMSI.cab
O16 - DPF: {DB28CF23-0083-40B5-BF63-69925D672385} (CNeroSerialChecker Object) - http://www.nero.com/doc/NeroVersionChecker.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{943F1647-41DA-488D-9BC3-AB5470BBD830}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - (no file)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: Fujitsu Diagnostic Testhandler (TestHandler) - Fujitsu Technology Solutions - C:\Program Files\Fujitsu\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe
--
End of file - 9074 bytes
 

WELSHYx

Thread Starter
Joined
Apr 11, 2010
Messages
12
If anyone does find out what needs removing can you explain how to remove it
 

WELSHYx

Thread Starter
Joined
Apr 11, 2010
Messages
12
C:\Users\Reedy>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Reedy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-22-5F-87-93-A3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d094:7f08:6678:aa25%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.70(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 12 April 2010 02:32:08
Lease Expires . . . . . . . . . . : 13 April 2010 02:32:09
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-23-8B-DD-81-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C6CBEECD-C596-4E80-A6A1-7F4267D08
2C6}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : isatap.lan
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.70%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

This is also my ipconfig for if it helps :)
 

WELSHYx

Thread Starter
Joined
Apr 11, 2010
Messages
12
Achhh solved appaently my old username and password had expierd duno how it let me connect but AOL reset them anyway's. i guess tech support arn't that bad...
 
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