Solved: Hard drive jacked, have no sound

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LostGamer

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Nov 14, 2003
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So I got this computer about 3 months ago, and the hard drive went bad on it a couple nights back. One of the nice byproducts was Windows "misplaced" a boot file, and when I called tech support, they had me run a drive diagnostic and it came back fail--need to replace.

They said a tech would call me within 24 hours to schedule a time to come over and replace the drive. Of course, the tech never showed up. I reformatted the whole thing and reinstalled XP, so I have limited functionality with it, but it's not working like it used to. Everything is very slow to open, the internet is running at a crawl for me (took me 20 minutes to pay my American Express bill online)...but the most annoying thing is I have no sound.

Now, after I reformatted this thing, I installed the drivers for my Soundblaster card, and I had sound after that....but after I got done installing the rest of my drivers/discs (This computer is a Dell btw, and came with about 8 driver discs), the sound vanished.

I've checked hardware, says the sound card is drivered up (no ! or ? on the icon). I've checked to make sure it's not muted, I've checked to make sure the speakers are plugged in the right slots, I've checked to make sure volume settings aren't down at nothing...everything is showing me as having sound.

Suggestions as to how I can actually GET the sound until this idiot decides to call and give me my hard drive? The one thing I'm missing is the icon down in the bottom right of the screen for volume controls...I checked all mys ettings off the control panel.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
In the sound control panel, can you place a check mark in the box to show volume control on task bar?
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Have you gone to DELL's website and downloaded the latest drivers for the SoundBlaster? You may just need to reinstall them.

The slowness could be because the hard drive is faulty.

However try installing these drivers:
http://downloadfinder.intel.com/scripts-df/download.asp?url=/8178/eng/infinst_enu.exe&ProductID=816
AND
http://downloadfinder.intel.com/scripts-df/download.asp?url=/4857/eng/iaa23_enu.exe&ProductID=663
OR
http://downloadfinder.intel.com/scripts-df/download.asp?url=/6868/eng/iaar353_enu.exe&ProductID=961
They might improve performance while you wait.

I would also call DELL again and ask what happened to their 'great' support.
 

LostGamer

Thread Starter
Joined
Nov 14, 2003
Messages
60
I'm starting to think that maybe my sound card is shot, too. Did all of that, still not a lick of sound.
 

LostGamer

Thread Starter
Joined
Nov 14, 2003
Messages
60
It's not just music programs. It's Windows startup sounds, video games, mp3's, everything.

One thing I noticed is I can unplug the speakers from the sound card and plug em back in, and it gives the "static air" sound, so they're getting juice/some sort of signal from the card itself, it's just not happening otherwise.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Have you tried removing the sound devices (everything under them as well) via device manager, then without rebooting, do a hardware refresh and see what Windows puts back.
 
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