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[SOLVED] Hard Drive no longer recognized at boot time.

Discussion in 'Hardware' started by rayfree, Sep 29, 2001.

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  1. rayfree

    rayfree Thread Starter

    Joined:
    Jul 9, 1999
    Messages:
    39
    My system, an IBM PC315, has been working fine
    for a year. Suddenly, the hard drive is no
    longer recognized at boot time. This did not
    happen in a hard way, but intermittently. That
    is, for a period of about 2 weeks, the hard
    drive would be seen OK sometimes, but not seen
    other times.

    The system has two hard drives, actually, both
    SCSI. Both are still seen by the Adaptec SCSI
    utility at boot time. However, when I boot from
    a DOS diskette, only the second (non-boot)
    hard drive is seen by FDISK.

    It feels like the main hard drive has just gone
    kaput. Are there any other possibilities? Could
    the power supply be having a problem with the
    +12 volts used by the drives? (Then why is the
    2nd drive OK?)

    If the drive is dead, how can I recover the data?
    A lot of stuff important to me is in there.

    Thanks in advance for any help!
     
  2. kazuyar

    kazuyar

    Joined:
    Sep 29, 2001
    Messages:
    11
    first thing to do is replace the ribbon cable.
    its a common problem
     
  3. Kento

    Kento

    Joined:
    Aug 2, 2000
    Messages:
    3,004
    if the drive is dead the only way to recover the files is to send it to a data recovery service like Ontrack.
    http://www.ontrack.com/
     
  4. rayfree

    rayfree Thread Starter

    Joined:
    Jul 9, 1999
    Messages:
    39
    Thank you. I will try replacing the ribbon
    cable, and also switching the order in which
    the disk drives are getting power from the
    power supply. Will post results here. It may
    take a week, as I have some pretty intense
    other items going on just now.
     
  5. rayfree

    rayfree Thread Starter

    Joined:
    Jul 9, 1999
    Messages:
    39
    I wound up sending the hard drive to Ontrack. It had
    indeed had an internal crash, but they were able to recover
    all the data, which I had sent to me on CD-Roms.

    A very good service, though also very pricey. Then again, how
    much is your data worth? I'll pay more attention to doing
    regular backups from now on.
     
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