Solved: Hard Drive- where's my data?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

erniejt

Thread Starter
Joined
Dec 25, 2004
Messages
83
Here's a situation I've never faced before.
I have two internal hard drives. One is 150 gig that is used for general use (windows, programs, some data), the other is a 1 ter. used for data storage (like an external is usually used). For no apparent reason, I can't access the big one. Whenever I try to read it through Explorer the drive shows up, but when I click on it I get a message telling me it needs to be formated.
Any ideas? I really don't want to lose the data on it if possible.
Thanks
 
Joined
Dec 21, 2010
Messages
41
Right Click on My Computer -> Manage -> Disk Management

What do you have there?
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
42,360
Have you checked/reseated the pw and data connectors for the drive? If not, do so and then see if you can access the drive.
I really don't want to lose the data on it if possible
This is why we stress backups SO much. Data you do not backup is data you do not care about. All drives fail; it is only a question of when your drive will fail.
 

erniejt

Thread Starter
Joined
Dec 25, 2004
Messages
83
Hi again,
I did the right click on my computer, manage. disk management thing, and all looks okay to me. It says "healthy" under the decription of the dirve, however, to my untrained eye, it looked full. Where the main drive "c:" has a white background in the diplay, the big drive (d: ) shows diagonal lines throughout.
Something else worth mentioning, When I get that message asking if I want to format the drive and I click cancel, I get another message saying
"D:\ is not accessible. The volume does not contain a recognized file system. Please make sure that all required file system drivers are loaded and that the volume is not corrupted."
Hope this is of more help.
I intend to check the disk connections later today.
Thanks again
 
Joined
Dec 20, 2010
Messages
13
I believe the drive that has diagonal lines through it is the drive you currently have selected. I don't think it has anything to do with a drive being full.
 
Joined
Dec 21, 2010
Messages
41
diagonal lines is the selected Volume.
If C and D are on the same horizontal line that means they are 2 partitions on the same drive.
if you have 2 hard drives you should have Disk 0 and Disk 1 right below.

On the non-working drive what file system is listed?
Does the second HDD appear as foreign?
 

erniejt

Thread Starter
Joined
Dec 25, 2004
Messages
83
C; is listed as Disk 0 and D as Disk 1. Nothing says "foreign". To me it looks normal. All the other notes are similar to the C drive
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
42,360
First try reseating the connectors then do the following if that does not work.

Download the drive maker's diagnostic [you download this from whomever made the drive ie WD, Seagate, etc] Run both the long and short tests. Note there is often a windows version and a dos or boot version. I use the boot version since this removes windows from the problem. There are usually detailed instructions on the site to make the boot CD however if you need help making it, post back.

If the drive has failed [which is most likely has] then you have only two options;
1 Run data recovery software and hope to get usable data from the drive
2 Send the drive to a shop that does data recovery. Note this is NOT cheap. Prices where I live start at $100 for a simple recovery [plus the cost of media to copy the data to ie an external drive, etc] If the shop has to disassemble the drive and attempt to read the platters, it runs many hundreds of $.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top