[SOLVED] Have I been got at or is it Microsoft?

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TORB

Thread Starter
Joined
Apr 15, 2004
Messages
117
Hi there,

I am running XP Pro and Office XP using Outlook. Security is by way of Zone Alarm, Spybot and Add Aware. Email scanning is done by my ISP using McA.

A few weeks ago I reformatted the disk and reinstalled all the software because of a problem and I think its back again. :eek:

I downloaded Service Pack 3 about two weeks ago but this problem only started today. The problem that has just resurfaced is simple. When ever I send an email I get the following message in a pop up box.

"A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?

If this is unexpected, it may be a virus and you should choose "No"."

I have run Sypbot and a deep scan of Add aware and it all looks clean. i have also run Hijackthis and the log is as follows:-

Logfile of HijackThis v1.97.7
Scan saved at 3:53:48 PM, on 15/04/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Utilities\Notebook Utilities\hptasks.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\DirecPC\BIN\dpcstart.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\PROGRA~1\DirecPC\bin\dpcnav.exe
C:\PROGRA~1\DIRECPC\webpkg\dpcproxy.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\Utilities\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\Utilities\Notebook Utilities\HpTvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\Utilities\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\UTILIT~1\ONE-TO~1\OneTouch.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Presentation Ready] C:\Program Files\Utilities\Presentation Ready\PresRdy.exe -r
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PowerDirector] C:\WINDOWS\Temp\TPDIR\setup.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: dpcstart.lnk = C:\Program Files\DirecPC\BIN\dpcstart.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell Options (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38079.1688425926
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{643D379F-FF8E-4AE9-8641-38AF98E59482}: Domain = satellite.bigpond.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{643D379F-FF8E-4AE9-8641-38AF98E59482}: NameServer = 139.134.5.51 139.134.2.190

I hope that someone will have a solution to stop this annoying box every time I want to send an email. More importantly, I hope I have not picked up some virus or something nasty.

Many thanks for the assistance.

Cheers
Ric
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
119,586
Just bumping this up for you since it's fallen back a bit.

Cookie
 

TORB

Thread Starter
Joined
Apr 15, 2004
Messages
117
Many thanks to those that racked their brains. I have just got off the phone from Microsoft and they had a very simple solution. :) It was a conflict between Ella Anti Spam software and Office service Pack 3! :mad: Solution is to get rid of Ella. :eek:

Cheers
Ric
 

TORB

Thread Starter
Joined
Apr 15, 2004
Messages
117
FinestRanger,

Thanks for the advice but I am protected by my ISP. :) They scan all mail prior to it going into my mail box so I don't need on one my machine. (y) No worries about having to update definitions either which can not be done automatically using a one way satellite. :eek:
 
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