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Solved: Having trouble accessing XP shared folders from XP/Vista PCs

Discussion in 'Windows XP' started by Deadmoney, Mar 14, 2009.

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  1. Deadmoney

    Deadmoney Thread Starter

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    I've ready through a lot of posts around XP/Vista networking/sharing, but I still was not able to solve my issue. Sorry for the lengthy post, it's my first time and I don't want anyone wasting their time because I didn't provide enough info. (especially the part where I messed everything thing up myself)

    My main problem is I have a XP Pro sp3 desktop and would like to share it's folders on the network

    I currently have 2 desktops (XP Pro with the sharing problem and Vista Ultimate 64 bit) and 2 laptops (XP Pro and Vista). The XP desktop has a lot of disk space and I've used it as storage for my network for years. Yes, the network sharing has worked for years and I recently messed it up.
    Both desktops are connected via wire to my Linksys Router (Wireless-N Gigabit Router WRT310N). I setup a very basic dhcp network with all machines in the same workgroup. The laptops are connected wirelessly, but I don't think we need to worry about them.

    Recently I found viruses and other bad stuff on the XP desktop so I used Malwarebytes to help clean it up. During the process I also downloaded HiJackThis and pulled some stuff from the registry entries. I believe this is where I made a mistake because my network card would no longer work. At least this is what I noticed, I may have messed up something somewhere else and only noticed the network card. What I mean by no longer working is the status was 'This device is working properly', but it would not get an ip address.
    I tried to roll back the drivers, no improvement.
    I downloaded the latest drivers (InterlĀ® Pro/1000 CT Network Connection) and still no improvement. I then noticed a message stating something about no DHCP client. Sorry I didn't write down what I saw or where I saw this, but I believe it was in the bottom right hand corner (tray area - on top of my network connection). The image in the tray indicated, the card was trying to connect to the router (which I couldn't even ping) but stated something about missing or no DHCP client available. I realize it should say can't find DHCP server (i.e. the router), but I'm 99% sure it said client, which made me think I messed up my local networking files.

    I read many articles around XP/Vista networking trying to troubleshoot it myself. I uninstalled 'Networking Services' via add remove windows components, then reinstalled and that seemed to do the trick.

    At this point my XP desktop can see all other machines on the network and their shared assets (via windows explorer and \\machine name or ip).
    None of my other machines (1 laptop which is XP Pro, so I don't think it's a Vista/XP issue) can see the XP desktop though. I've tried pinging the ip of the XP desktop from 2 other machines and nothing comes back. My router client table sees all machines just fine.

    I've uninstalled and reinstalled 'File and Print Sharing for Microsoft Networks' and that didn't fix it.
    I'm not really sure what to try next. Any tips/advice would be greatly appreciated.

    Thank you for your time.
     
  2. Dan O

    Dan O

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  3. Mumbodog

    Mumbodog

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    I had a similar issue with my Vista PC not seeing shares on my XP PC, installing the Link Layer Topology Responder on my XP SP3 box solved the problem. The link "Download the Link Layer Topology Discovery (LLTD) Responder package now." in the article goes to v5 for XP SP2, you have to use the "View and request hotfix downloads" link at the top to request v6 for XP SP3, they email it pretty fast.

    http://support.microsoft.com/kb/922120




    This is more likely your issue since you had malware.
    reinstalling the TCPIP stack.
    http://support.microsoft.com/kb/811259
     
  4. Deadmoney

    Deadmoney Thread Starter

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    Thank you for the replies. I will have to chance to try them out in a few hours and will let you know how it went.

    Thanks again.
     
  5. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Please run the below repairs and then show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.

    --------------------------------------------
    (From a JohnWill post)

    TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

    Start, Run, CMD, OK to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reboot the machine.
     
  6. Deadmoney

    Deadmoney Thread Starter

    Joined:
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    This was very informative. I changed the network type from Public to Private on my Vista desktop and was able to see the XP Pro desktop via windows explorer. I still wasn't able to see shared assets yet, nor could I reference the XP machine via ping or \\machine or \\ip. Thank you for the information. Once I get things up and running I'll spend more time cleaning up my network settings on my Vista machine. There was a lot of information here I was not aware of.
     
  7. Deadmoney

    Deadmoney Thread Starter

    Joined:
    Mar 14, 2009
    Messages:
    7
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Tim>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : p34
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.il.comcast.net.
    Ethernet adapter VMware Network Adapter VMnet8:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for
    VMnet8
    Physical Address. . . . . . . . . : 00-50-56-C0-00-08
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.10.1
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    IP Address. . . . . . . . . . . . : fe80::250:56ff:fec0:8%4
    Default Gateway . . . . . . . . . :
    DHCP Server . . . . . . . . . . . : 192.168.10.254
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
    fec0:0:0:ffff::2%2
    fec0:0:0:ffff::3%2
    Primary WINS Server . . . . . . . : 192.168.10.2
    Lease Obtained. . . . . . . . . . : Saturday, March 14, 2009 9:16:49 PM
    Lease Expires . . . . . . . . . . : Saturday, March 14, 2009 9:46:49 PM
    Ethernet adapter VMware Network Adapter VMnet1:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for
    VMnet1
    Physical Address. . . . . . . . . : 00-50-56-C0-00-01
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.204.1
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    IP Address. . . . . . . . . . . . : fe80::250:56ff:fec0:1%5
    Default Gateway . . . . . . . . . :
    DHCP Server . . . . . . . . . . . : 192.168.204.254
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%5
    fec0:0:0:ffff::2%5
    fec0:0:0:ffff::3%5
    Lease Obtained. . . . . . . . . . : Saturday, March 14, 2009 9:16:49 PM
    Lease Expires . . . . . . . . . . : Saturday, March 14, 2009 9:46:49 PM
    Ethernet adapter Local Area Connection 6:
    Connection-specific DNS Suffix . : hsd1.il.comcast.net.
    Description . . . . . . . . . . . : Intel(R) PRO/1000 CT Network Connect
    ion
    Physical Address. . . . . . . . . : 00-11-11-6D-4F-8E
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.102
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    IP Address. . . . . . . . . . . . : fe80::211:11ff:fe6d:4f8e%9
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 68.87.72.130
    68.87.77.130
    68.87.66.196
    fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    Lease Obtained. . . . . . . . . . : Saturday, March 14, 2009 10:16:49 AM
    Lease Expires . . . . . . . . . . : Sunday, March 15, 2009 10:16:49 AM
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%6
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Automatic Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . : hsd1.il.comcast.net.
    Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : C0-A8-01-66
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.102%2
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Automatic Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : C0-A8-0A-01
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::5efe:192.168.10.1%2
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
    fec0:0:0:ffff::2%2
    fec0:0:0:ffff::3%2
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Automatic Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : C0-A8-CC-01
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::5efe:192.168.204.1%2
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%5
    fec0:0:0:ffff::2%5
    fec0:0:0:ffff::3%5
    NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Documents and Settings\Tim>
    C:\Documents and Settings\Tim>netsh winsock reset catalog
    Sucessfully reset the Winsock Catalog.
    You must restart the machine in order to complete the reset.

    C:\Documents and Settings\Tim>netsh int ip reset reset.log

    C:\Documents and Settings\Tim>


    I can clean up the vmware stuff if needed, but I'm not sure where the tunneling information is coming from.

    I'm rebooting now and will update with more information.
    Unfortunately, I'm still not able to see the XP Shared folders.
     
  8. Deadmoney

    Deadmoney Thread Starter

    Joined:
    Mar 14, 2009
    Messages:
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    Mumbodog.

    Both of your suggestions seem spot on. When I click on the 'view and request hotfix downloads' I get a page which states 'Scripting is not enabled in your browser' along with instructions on how to enable it.

    This seems to be a side effect of what is happening as well. I went into the security settings - internet zone - and enabled active scripting in the scripting area. Restarted the browser and still receive the same message. I then tried changing the security settings to Default and Medium (lower than default), both which have scripting enabled, but still it indicates that scripting is not.

    On your second suggestion, the automated portion may require scripting as well. When I select Download Guided Help another window appears where I need to select the I Agree button to continue. I've selected it many times and nothing happens. I have my installation media and will be walking through the manual steps now.

    Thank you again everyone for your time and patience.
     
  9. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    Sometimes ipv6 causes trouble, so get rid of it ...

    Start - Run - ipv6 uninstall - OK

    I have no idea whether the VMware stuff is causing any problem.

    Do you have a non-Windows firewall, which is perhaps not properly configured for the desired access? Sometimes they get "wounded" when fighting malware.
     
  10. Deadmoney

    Deadmoney Thread Starter

    Joined:
    Mar 14, 2009
    Messages:
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    TerryNet,

    I did the uninstall of ipv6 and I deleted the VMWare connections. I'm still can't see the XP folders from other PCs (Vista or XP). Removing the VMWare connections also removed the tunneling ones as well.

    Either way I've spent as much time troubleshooting this as it would take to quickly reinstall XP, which is what I just finished doing.

    Since it is mainly a storage machine and games for my kids, it was pretty quick and easy to get it up and running again with a fresh install.

    Thank you everyone for your assistance.
     
  11. TerryNet

    TerryNet Moderator

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    Messages:
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    First Name:
    Terry
    Good thinking. A format and fresh install would have been my first choice for eradicating the malware (because you never know what corruption will be left behind). :)
     
  12. Dan O

    Dan O

    Joined:
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    I agree, can we consider this thread closed?
     
  13. Deadmoney

    Deadmoney Thread Starter

    Joined:
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    Messages:
    7
    Yes. Please feel free to close it.
     
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