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Solved: Help - Cannot Open Word & Excel Files!

Discussion in 'Business Applications' started by chrisley, Apr 19, 2005.

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  1. chrisley

    chrisley Thread Starter

    Joined:
    Jan 10, 2005
    Messages:
    94
    I don't know what happened. I can't open any Word / Excel file on my PC. I get the message "Unable to Read File".

    Moreover, my Norton anti-virus is gone from my menu bar. I can't run it at all.

    What must I do?

    Thank you.
     
  2. DocShock

    DocShock

    Joined:
    Jul 7, 2004
    Messages:
    205
    What operating system? What version of Office? Did you do anything recently - any new programs installed/removed?
     
  3. chrisley

    chrisley Thread Starter

    Joined:
    Jan 10, 2005
    Messages:
    94
    Problem solved. I had to uninstall Norton though. Installed and ran a full scan with Panda. Eradicated 3 viruses. Everything back in order apparently.

    Many thanks for the prompt reply!

    ..And where / how do I reinstall my old Norton since it's gone?
     
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