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Solved: HELP? Hardware Malfunction - Call your Hardware Vendor for Support - Parity Check

Discussion in 'Windows XP' started by allheart55, Nov 18, 2007.

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  1. allheart55

    allheart55 Thread Starter

    Joined:
    Jun 5, 2007
    Messages:
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    [​IMG]

    I'm having some real issues with my Dell XPS 400 and I'm desperately seeking help. I'm running WinXP Pro and this pc
    is only about 16 months old. It has the original factory installed ram (1 gig) , a 320 gig hard drive and the processor is an
    Intel ViiV. I have been getting a blue error screen with ***Hardware Malfunction - Call your Hardware Vendor for Support - Parity Check
    / Memory Parity Error - System was halted*** that lasted for a few hours. I had to hold the power button in for several seconds each time
    to shut it down. I ran both the Microsoft Windows Memory Diagnostic tests, as well as the Memtest 86 , each several times. The results were always
    "no memory errors". I attempted a few times, unsucessfully, using the F11 key to reach the Acronis recovery partition. I booted using my XP
    disk but was unable to re-install. Windows would begin to load and then the blue screen with the same error message would occur. Finally,
    I was able to access the Acronis recovery manager and restore my pc but on reboot it began to run ChkDsk. Now it keeps rebooting and running
    a new disk check over and over and over..........................I have tried to cancel the ChkDsk using the keyboard but it keeps running. I'm at a loss, as to what else,
    if anything I can do, (besides ripping my hair out by the roots)
     
  2. allheart55

    allheart55 Thread Starter

    Joined:
    Jun 5, 2007
    Messages:
    2,284
    UPDATE: I was waiting for the Dell hardware diagnostics test results to finish. It took several hours and basically the same result as the memory tests. No hardware failure, I'm thinking motherboard?
     
  3. SB305

    SB305

    Joined:
    Sep 20, 2007
    Messages:
    833
    M$ has a full procedure to follow which you'll find - plus some interesting forum discussions - if you Google that exact error report.
    Love your avatars! :cool:
     
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