Hello brainiacs,
i am driving myself nuts trying to figure out how to get firmware/device driver for my old iriver ifp-795 mp3 player on to my Vista run laptop.
i wrote to iriver because the mp3 player is "old" and i wasn't even sure if they would still support it. what follows is the email they sent me back:
Dear Iriver Customer,
Here is the link you need to download the available software on your player
http://www.iriverinc.com/lounge/loungeList.asp
NOTE: IF YOU HAVE WINDOWS VISTA 64 BIT UNFORTUNATELY IT WILL NOT BE COMPATIBLE , WE ARE ONLY AVAILABLE TO WORK AROUND WINDOWS VISTA 32BIT IF YOU HAVE 32 BIT PLEASE FALLOW THE STEPS BELOW
Please fallow these steps if you have Windows Vista 32bit operating system:
To reinstall a device driver
1.Log on to your computer
2.Click Start, right-click My Computer, and then click Manage.
3.Under System Tools, click Device Manager.
4.On the right side of screen Select System Devices and EXPAND
5. Right-click on iRiver device, and then click Properties.
6.In the Properties dialog box, click the Driver tab, and then click Update
Driver.
7.This will then launch the Install Wizard.
8.From Install Wizard, choose the (Recommended) option/ Install software
automatically
9.The Driver will then fully install, and you can click on Finish once the
prompt is offered.
Please let us know if there is anything we can further assist you with, you can also reach us at (562) 758-6393
Thank you for being an Iriver customer
Karla Sanchez
Iriver Customer Representative
Ph.(562)758-6393
Fx.(562) 946-7445
support1@iriverinc.com
ok, so first, i do have the 32bit system. i went to the link and i found several different links for the 700 series... ugh! i ended up downloading two different ones because frankly, i am clueless. now they are on my computer in a zip file but it is also a hex file.??? i tried to unzip these things and had no luck. tried with winrar but it isn't working. i get a box that pops up saying i need to find something to open the .hex file. i have no idea what that even means and i can't seem to find anything useful (to me) to figure this out.
i just want to be able to change the music on my player. it shouldnt be this difficult... *pouts* i am very computer dense and last time i had troubles, i came here to TSG for rescue. i am hopeful for that, once again.
thanks for any help you can give me.
~karrieann
i am driving myself nuts trying to figure out how to get firmware/device driver for my old iriver ifp-795 mp3 player on to my Vista run laptop.
i wrote to iriver because the mp3 player is "old" and i wasn't even sure if they would still support it. what follows is the email they sent me back:
Dear Iriver Customer,
Here is the link you need to download the available software on your player
http://www.iriverinc.com/lounge/loungeList.asp
NOTE: IF YOU HAVE WINDOWS VISTA 64 BIT UNFORTUNATELY IT WILL NOT BE COMPATIBLE , WE ARE ONLY AVAILABLE TO WORK AROUND WINDOWS VISTA 32BIT IF YOU HAVE 32 BIT PLEASE FALLOW THE STEPS BELOW
Please fallow these steps if you have Windows Vista 32bit operating system:
To reinstall a device driver
1.Log on to your computer
2.Click Start, right-click My Computer, and then click Manage.
3.Under System Tools, click Device Manager.
4.On the right side of screen Select System Devices and EXPAND
5. Right-click on iRiver device, and then click Properties.
6.In the Properties dialog box, click the Driver tab, and then click Update
Driver.
7.This will then launch the Install Wizard.
8.From Install Wizard, choose the (Recommended) option/ Install software
automatically
9.The Driver will then fully install, and you can click on Finish once the
prompt is offered.
Please let us know if there is anything we can further assist you with, you can also reach us at (562) 758-6393
Thank you for being an Iriver customer
Karla Sanchez
Iriver Customer Representative
Ph.(562)758-6393
Fx.(562) 946-7445
support1@iriverinc.com
ok, so first, i do have the 32bit system. i went to the link and i found several different links for the 700 series... ugh! i ended up downloading two different ones because frankly, i am clueless. now they are on my computer in a zip file but it is also a hex file.??? i tried to unzip these things and had no luck. tried with winrar but it isn't working. i get a box that pops up saying i need to find something to open the .hex file. i have no idea what that even means and i can't seem to find anything useful (to me) to figure this out.
i just want to be able to change the music on my player. it shouldnt be this difficult... *pouts* i am very computer dense and last time i had troubles, i came here to TSG for rescue. i am hopeful for that, once again.
thanks for any help you can give me.
~karrieann