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Solved: Help, laptop only works in safe mode, hangs up in normal mode.

Discussion in 'Windows Vista' started by neemo6, Aug 12, 2011.

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  1. neemo6

    neemo6 Thread Starter

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    Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.
     
  2. neemo6

    neemo6 Thread Starter

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    Please anyone?
     
  3. tuneman

    tuneman

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    Ok so it only happened a couple of days ago? think back, did you install anything prior to this happening? or did you download something? maybe an update to a 3rd party app?
    If so boot up in safe mode and delete whatever it was that you downloaded/updated immediately prior to this problem, another thing run a complete system scan use something like malwarebytes to check if you've been infected with anything.
    Post back with the results so that we can look further into it if required.
     
  4. TheShooter93

    TheShooter93 Malware Specialist

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    Cody
    Click Start.

    In the search bar type msconfig and hit Enter.

    Click the Startup tab.

    Take a screenshot(s) showing all items listed and attach the image(s) in your next post.

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
     
  5. neemo6

    neemo6 Thread Starter

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    I did a full system scan with malwarebytes, checked out clean. The last driver installed was done about couple weeks ago and not sure how to go about finding it to delete it. I will post screen shot later this afternoon.
     
  6. neemo6

    neemo6 Thread Starter

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    Here is the screenshot of the startup programs i think i disabled them all. I hope the jpg uploaded correctly.
     

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  7. neemo6

    neemo6 Thread Starter

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    I figured it out. I had a failing driver. In device manager i had to go into view and show all device drivers and it showed the one failing i simply uninstalled and im good to go.
     
  8. TheShooter93

    TheShooter93 Malware Specialist

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    First Name:
    Cody
    Glad to hear it works. (y)

    You can go ahead and mark this thread as Solved by clicking the "Mark Solved" button in the top-left corner of the thread.
     
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