Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.
Ok so it only happened a couple of days ago? think back, did you install anything prior to this happening? or did you download something? maybe an update to a 3rd party app?
If so boot up in safe mode and delete whatever it was that you downloaded/updated immediately prior to this problem, another thing run a complete system scan use something like malwarebytes to check if you've been infected with anything.
Post back with the results so that we can look further into it if required.
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I did a full system scan with malwarebytes, checked out clean. The last driver installed was done about couple weeks ago and not sure how to go about finding it to delete it. I will post screen shot later this afternoon.
I figured it out. I had a failing driver. In device manager i had to go into view and show all device drivers and it showed the one failing i simply uninstalled and im good to go.
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