1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Help! Links won't work.

Discussion in 'Web & Email' started by kaycee72, Aug 5, 2006.

Thread Status:
Not open for further replies.
  1. kaycee72

    kaycee72 Thread Starter

    Aug 5, 2006
    Hi, I am only new to this forum and I don't know that much about computers. Just recently when I receive an email with a link included, when I click on the link nothing happens. Can someone help me find out how to fix it?
  2. sekirt


    Mar 28, 2003
    Welcome kaycee72 to TSG forums​

    Here is a list to go through, usually one of these fixes that problem. Some are only for certain versions of Windows, so make sure it is for your version.

    A) Start with the easiest and see if it works:
    IE->Tools->Internet Options->Programs Tab.
    Click Reset web settings button.

    B) Temporarily disable anti-virus/firewall/popup blockers and toolbars. Including Yahoo! Companion, if you have that. Also Ad Watch from Ad Aware. If that solves the problem, isolate which program is causing it and change settings within that program.

    C) One or more of the following DLLs might be improperly registered.

    1. Quit all programs that are running.
    2. Click Start, and then click Run.
    3. Type regsvr32 urlmon.dll and then click OK.
    4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

    5. Repeat, substituting each of these additional DLLs:
    Shell32.dll (Windows XP and Windows 2000 only)

    D) If that doesn't work:
    For Windows version (Win 98/ME/2000/XP) - Download iefix:

    It is a general purpose repair utility for Internet Explorer which repairs Internet Explorer by registering it's core DLL files. Additionally if it detects Windows 2000/XP as the Operating System, it runs SFC to restore missing or corrupt Windows system files. Read about it here before using:

    Requires Microsoft VB6 runtimes for Windows 98/ME systems, download here:

    E) Start->Settings-> Folder Options->File types Tab
    Locate each of the 4 file types listed below. Click Edit and click the Set Default button.

    Also verify that each command line is correct:

    URL:File Transfer Protocol "C:\Program Files\Internet Explorer\iexplore.exe"

    URL:Gopher Protocol "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

    URL:HyperText Transfer Protocol "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

    URL:HyperText Transfer Protocol with Privacy "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

    If you made corrections to File Types, check to see if there is any difference.

    If you still have the problem - also in those File Types, Use DDE may be checked. Try Unchecking it to see if that makes your links work.

    F) System Restore. For ME or XP.

    G) mcrepair. Free from Microsoft. For Win 98 or ME.
    Download mcrepair and place it in a folder. Open Windows Explorer and click it to run it. Answer yes to all questions and let it repair the files.

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/489555

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice