Solved: Help Needed - Malware Removal - HJT Log Posted

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SpickSparkle

Thread Starter
Joined
Jul 11, 2007
Messages
2
Hi

Hope someone can help... I've been trying to clean a friends machine. I know it would have been easier to flatten it and reinstall... but where's the fun in that!!...

Anyhow.. I just can't get rid of the last few...... Anyhelp is appreciated

I've highlighted what I think are the troublesome entries... When I try and fix the xjqho.exe entry it just comes back.

Thanks in advance

Gideon

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:41:01, on 13/07/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\WINDOWS\System32\wuauclt.exe
E:\stf\HiJackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User '?')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-21-1644491937-573735546-682003330-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1179512787858
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Computer Browser Browserstisvc (Browserstisvc) - Unknown owner - c:\xjqho.exe (file missing)
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 4195 bytes
 
Joined
Sep 7, 2004
Messages
49,014
http://www.bleepingcomputer.com/startups/nwprovau.dll-13129.html




You may want to print this or save it to notepad as we will go to safe mode.

Fix these with HiJackThis – mark them, close IE, click fix checked

O23 - Service: Computer Browser Browserstisvc (Browserstisvc) - Unknown owner - c:\xjqho.exe (file missing)
===========
Click Start > Run > and type in:

services.msc

Click OK.

In the services window find this exact name

Computer Browser Browserstisvc

Rightclick and choose "Properties". Beside "Startup Type" in the dropdown menu select "Disabled". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Click Apply then OK. File-Exit the Services utility.

========
DownLoad http://www.downloads.subratam.org/KillBox.zip or
http://www.thespykiller.co.uk/files/killbox.exe

Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

c:\xjqho.exe

Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

Not all temp files will delete and that is normal
Empty the recycle bin
Boot

Download Superantispyware (SAS) free home version

http://www.superantispyware.com/superantispywarefreevspro.html

Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
· Please paste that information here for me with a new HijackThis log.

This will take some time!!!!!!!!


Please give feedback on what worked/didn’t work and the current status of your system
 

SpickSparkle

Thread Starter
Joined
Jul 11, 2007
Messages
2
Thanks for the advice... here are the logs you requested....

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/14/2007 at 10:59 AM

Application Version : 3.9.1008

Core Rules Database Version : 3259
Trace Rules Database Version: 1270

Scan type : Complete Scan
Total Scan Time : 00:17:26

Memory items scanned : 362
Memory threats detected : 0
Registry items scanned : 3403
Registry threats detected : 0
File items scanned : 12700
File threats detected : 66

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][4].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][3].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Local Settings\Temp\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][3].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][3].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][3].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt

Trojan.WinAntiSpyware/WinAntiVirus 2006/2007
C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\LOCAL SETTINGS\TEMP\INSTALLPROVIDER\SETUP.EXE

Trojan.Duncan
C:\SYSTEM VOLUME INFORMATION\_RESTORE{561C482E-1E78-4BFE-BAB2-CF806CB254EB}\RP1\A0001109.DLL
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\IASPKI.DLL.VIR



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:09:52, on 14/07/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
E:\stf\HiJackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User '?')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-21-1644491937-573735546-682003330-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1179512787858
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 4286 bytes
 
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