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Solved: Help Needed - Malware Removal - HJT Log Posted

Discussion in 'Virus & Other Malware Removal' started by SpickSparkle, Jul 12, 2007.

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  1. SpickSparkle

    SpickSparkle Thread Starter

    Joined:
    Jul 11, 2007
    Messages:
    2
    Hi

    Hope someone can help... I've been trying to clean a friends machine. I know it would have been easier to flatten it and reinstall... but where's the fun in that!!...

    Anyhow.. I just can't get rid of the last few...... Anyhelp is appreciated

    I've highlighted what I think are the troublesome entries... When I try and fix the xjqho.exe entry it just comes back.

    Thanks in advance

    Gideon

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:41:01, on 13/07/2007
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    C:\PROGRA~1\mcafee.com\agent\McAgent.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\Grisoft\AVG7\avgw.exe
    C:\WINDOWS\System32\wuauclt.exe
    E:\stf\HiJackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User '?')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
    O4 - HKUS\S-1-5-21-1644491937-573735546-682003330-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1179512787858
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Computer Browser Browserstisvc (Browserstisvc) - Unknown owner - c:\xjqho.exe (file missing)
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

    --
    End of file - 4195 bytes
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    http://www.bleepingcomputer.com/startups/nwprovau.dll-13129.html




    You may want to print this or save it to notepad as we will go to safe mode.

    Fix these with HiJackThis – mark them, close IE, click fix checked

    O23 - Service: Computer Browser Browserstisvc (Browserstisvc) - Unknown owner - c:\xjqho.exe (file missing)
    ===========
    Click Start > Run > and type in:

    services.msc

    Click OK.

    In the services window find this exact name

    Computer Browser Browserstisvc

    Rightclick and choose "Properties". Beside "Startup Type" in the dropdown menu select "Disabled". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Click Apply then OK. File-Exit the Services utility.

    ========
    DownLoad http://www.downloads.subratam.org/KillBox.zip or
    http://www.thespykiller.co.uk/files/killbox.exe

    Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

    Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

    c:\xjqho.exe

    Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

    START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

    Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

    Not all temp files will delete and that is normal
    Empty the recycle bin
    Boot

    Download Superantispyware (SAS) free home version

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.

    This will take some time!!!!!!!!


    Please give feedback on what worked/didn’t work and the current status of your system
     
  3. SpickSparkle

    SpickSparkle Thread Starter

    Joined:
    Jul 11, 2007
    Messages:
    2
    Thanks for the advice... here are the logs you requested....

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 07/14/2007 at 10:59 AM

    Application Version : 3.9.1008

    Core Rules Database Version : 3259
    Trace Rules Database Version: 1270

    Scan type : Complete Scan
    Total Scan Time : 00:17:26

    Memory items scanned : 362
    Memory threats detected : 0
    Registry items scanned : 3403
    Registry threats detected : 0
    File items scanned : 12700
    File threats detected : 66

    Adware.Tracking Cookie
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][4].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][3].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][2].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][3].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\RYAN\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Local Settings\Temp\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\administra[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][3].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][3].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][3].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt

    Trojan.WinAntiSpyware/WinAntiVirus 2006/2007
    C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\LOCAL SETTINGS\TEMP\INSTALLPROVIDER\SETUP.EXE

    Trojan.Duncan
    C:\SYSTEM VOLUME INFORMATION\_RESTORE{561C482E-1E78-4BFE-BAB2-CF806CB254EB}\RP1\A0001109.DLL
    C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\IASPKI.DLL.VIR



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:09:52, on 14/07/2007
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    C:\PROGRA~1\mcafee.com\agent\McAgent.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\wuauclt.exe
    E:\stf\HiJackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User '?')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
    O4 - HKUS\S-1-5-21-1644491937-573735546-682003330-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1179512787858
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

    --
    End of file - 4286 bytes
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
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