Solved: Help please, my software Installation does not support my operating system (w

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

daverose808

Thread Starter
Joined
Nov 12, 2003
Messages
145
my laptop with xp died, and i bought a new laptop with win7. my favorite home video editing program, pinnacle 7, says the following when trying to install: "This installation does not support your operating system."

Is there nothing I can do to use this software now?
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,423
Looks like you could get a newer version.

Right click on the installation program and select "Troubleshoot compatibility." First attempt let the system decide what to try. If that doesn't work try some different selections--such as XP SP3.
 

daverose808

Thread Starter
Joined
Nov 12, 2003
Messages
145
Holy Moly.

What a fast and perfect answer!

Had no clue about "Troubleshoot compatibility" and it worked flawlessly!

I was disheartened when i first read, "get a newer version" bc i already paid for studio 7, and didnt want to waste that money and buy a newer $70 version. And, because my win 7 version, home premium, wasnt on cwwozniak's list, i really thought i was in trouble. but TerryNet, ur solution was perfect. ill keep it in mind for anything else that comes up. thanks so much!
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,423
You're welcome. :) That Troubleshoot compatibility doesn't always work, but it sure is nice when it does.
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
68,883
That Troubleshoot compatibility doesn't always work
Tell me about it. I have older versions of Photoshop and Freehand that met all my needs running on Windows XP. I was able to run the installers in compatibility mode but the actual programs crashed when launched. :(
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,423
You also tried running the actual programs with Troubleshoot compatibility, right? I'm sure you have, but since we all sometimes overlook the obvious .... :)
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
68,883
You also tried running the actual programs with Troubleshoot compatibility, right?
It has been a few months since I tried the programs and I can not say for certain one way or the other. I do recall that I did get a screen asking if I wanted to check for possible solutions and being told I needed to get newer versions of the software. I am starting not to miss Photoshop that much since I started getting familiar with The GIMP. I may take another shot with running Freehand or pop for the $89.99 Premium to Pro upgrade that I believe has a separate XP operating mode.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top