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Solved: Help please, my software Installation does not support my operating system (w

Discussion in 'Windows 7' started by daverose808, Apr 21, 2010.

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  1. daverose808

    daverose808 Thread Starter

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    my laptop with xp died, and i bought a new laptop with win7. my favorite home video editing program, pinnacle 7, says the following when trying to install: "This installation does not support your operating system."

    Is there nothing I can do to use this software now?
     
  2. TerryNet

    TerryNet Moderator

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    Looks like you could get a newer version.

    Right click on the installation program and select "Troubleshoot compatibility." First attempt let the system decide what to try. If that doesn't work try some different selections--such as XP SP3.
     
  3. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    If Terry's suggestion does not help and you are running Windows 7 Professional, Enterprise, or Ultimate, Microsoft offers a free Windows XP Mode that can be downloaded from the Microsoft web site. It may allow running your older XP compatible software.

    www.microsoft.com/windows/virtual-pc/download.aspx
     
  4. daverose808

    daverose808 Thread Starter

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    Holy Moly.

    What a fast and perfect answer!

    Had no clue about "Troubleshoot compatibility" and it worked flawlessly!

    I was disheartened when i first read, "get a newer version" bc i already paid for studio 7, and didnt want to waste that money and buy a newer $70 version. And, because my win 7 version, home premium, wasnt on cwwozniak's list, i really thought i was in trouble. but TerryNet, ur solution was perfect. ill keep it in mind for anything else that comes up. thanks so much!
     
  5. TerryNet

    TerryNet Moderator

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    You're welcome. :) That Troubleshoot compatibility doesn't always work, but it sure is nice when it does.
     
  6. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    Tell me about it. I have older versions of Photoshop and Freehand that met all my needs running on Windows XP. I was able to run the installers in compatibility mode but the actual programs crashed when launched. :(
     
  7. TerryNet

    TerryNet Moderator

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    You also tried running the actual programs with Troubleshoot compatibility, right? I'm sure you have, but since we all sometimes overlook the obvious .... :)
     
  8. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    It has been a few months since I tried the programs and I can not say for certain one way or the other. I do recall that I did get a screen asking if I wanted to check for possible solutions and being told I needed to get newer versions of the software. I am starting not to miss Photoshop that much since I started getting familiar with The GIMP. I may take another shot with running Freehand or pop for the $89.99 Premium to Pro upgrade that I believe has a separate XP operating mode.
     
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