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Solved: Help please

Discussion in 'Virus & Other Malware Removal' started by TainTain, Oct 14, 2007.

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  1. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,662
    I see you've still got both CA and AVG anti-virus programs. This can cause a problem.

    Please go to Start - Run - type in eventvwr.msc to open the event viewer. Look under both "application" and "system" for recent errors shown in red and if found, do this for each one.

    Double-click the error to open it up and then click on the icon that looks like two pieces of paper. This will copy the full error. Then "paste" the error into Notepad. Do this for each one until you have them all listed in Notepad and then copy and paste the list in a reply here please.
     
  2. TainTain

    TainTain Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    294
    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 1/18/2008
    Time: 12:04:28 PM
    User: PREMOS\Premo House
    Computer: PREMOS
    Description:
    Product: CA Personal Firewall -- Error 1706.No valid source could be found for product CA Personal Firewall. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 42 44 42 41 41 42 31 {BDBAAB1
    0008: 42 2d 42 33 36 34 2d 34 B-B364-4
    0010: 36 35 45 2d 39 33 31 44 65E-931D
    0018: 2d 34 45 32 45 32 46 30 -4E2E2F0
    0020: 45 36 30 39 41 7d E609A}


    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 1/18/2008
    Time: 11:47:06 AM
    User: NT AUTHORITY\SYSTEM
    Computer: PREMOS
    Description:
    Product: CA Personal Firewall -- Error 1706.No valid source could be found for product CA Personal Firewall. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 42 44 42 41 41 42 31 {BDBAAB1
    0008: 42 2d 42 33 36 34 2d 34 B-B364-4
    0010: 36 35 45 2d 39 33 31 44 65E-931D
    0018: 2d 34 45 32 45 32 46 30 -4E2E2F0
    0020: 45 36 30 39 41 7d E609A}


    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 1/18/2008
    Time: 11:46:21 AM
    User: NT AUTHORITY\SYSTEM
    Computer: PREMOS
    Description:
    Product: CA Personal Firewall -- Error 1706.No valid source could be found for product CA Personal Firewall. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 42 44 42 41 41 42 31 {BDBAAB1
    0008: 42 2d 42 33 36 34 2d 34 B-B364-4
    0010: 36 35 45 2d 39 33 31 44 65E-931D
    0018: 2d 34 45 32 45 32 46 30 -4E2E2F0
    0020: 45 36 30 39 41 7d E609A}


    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 1/17/2008
    Time: 8:47:32 PM
    User: NT AUTHORITY\SYSTEM
    Computer: PREMOS
    Description:
    Product: CA Personal Firewall -- Error 1706.No valid source could be found for product CA Personal Firewall. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 42 44 42 41 41 42 31 {BDBAAB1
    0008: 42 2d 42 33 36 34 2d 34 B-B364-4
    0010: 36 35 45 2d 39 33 31 44 65E-931D
    0018: 2d 34 45 32 45 32 46 30 -4E2E2F0
    0020: 45 36 30 39 41 7d E609A}



    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11706
    Date: 1/15/2008
    Time: 9:47:51 PM
    User: PREMOS\Premo House
    Computer: PREMOS
    Description:
    Product: CA Personal Firewall -- Error 1706.No valid source could be found for product CA Personal Firewall. The Windows Installer cannot continue.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 42 44 42 41 41 42 31 {BDBAAB1
    0008: 42 2d 42 33 36 34 2d 34 B-B364-4
    0010: 36 35 45 2d 39 33 31 44 65E-931D
    0018: 2d 34 45 32 45 32 46 30 -4E2E2F0
    0020: 45 36 30 39 41 7d E609A}

    ______________________
    i think this is when it happend below
    ___________________________

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 1/15/2008
    Time: 7:18:48 PM
    User: N/A
    Computer: PREMOS
    Description:
    Faulting application firefox.exe, version 1.8.20071.12718, faulting module nsbrowseropt.dll, version 3.6.0.0, fault address 0x0001837b.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 66 69 72 ure fir
    0018: 65 66 6f 78 2e 65 78 65 efox.exe
    0020: 20 31 2e 38 2e 32 30 30 1.8.200
    0028: 37 31 2e 31 32 37 31 38 71.12718
    0030: 20 69 6e 20 6e 73 62 72 in nsbr
    0038: 6f 77 73 65 72 6f 70 74 owseropt
    0040: 2e 64 6c 6c 20 33 2e 36 .dll 3.6
    0048: 2e 30 2e 30 20 61 74 20 .0.0 at
    0050: 6f 66 66 73 65 74 20 30 offset 0
    0058: 30 30 31 38 33 37 62 0d 001837b.
    0060: 0a .


    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 1/15/2008
    Time: 7:17:45 PM
    User: N/A
    Computer: PREMOS
    Description:
    Faulting application firefox.exe, version 1.8.20071.12718, faulting module unknown, version 0.0.0.0, fault address 0x00370c0a.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 66 69 72 ure fir
    0018: 65 66 6f 78 2e 65 78 65 efox.exe
    0020: 20 31 2e 38 2e 32 30 30 1.8.200
    0028: 37 31 2e 31 32 37 31 38 71.12718
    0030: 20 69 6e 20 75 6e 6b 6e in unkn
    0038: 6f 77 6e 20 30 2e 30 2e own 0.0.
    0040: 30 2e 30 20 61 74 20 6f 0.0 at o
    0048: 66 66 73 65 74 20 30 30 ffset 00
    0050: 33 37 30 63 30 61 0d 0a 370c0a..


    Event Type: Error
    Event Source: Application Hang
    Event Category: (101)
    Event ID: 1002
    Date: 1/15/2008
    Time: 7:10:49 PM
    User: N/A
    Computer: PREMOS
    Description:
    Hanging application winamp.exe, version 5.5.1.1763, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 48 61 6e 67 ion Hang
    0010: 20 20 77 69 6e 61 6d 70 winamp
    0018: 2e 65 78 65 20 35 2e 35 .exe 5.5
    0020: 2e 31 2e 31 37 36 33 20 .1.1763
    0028: 69 6e 20 68 75 6e 67 61 in hunga
    0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
    0038: 2e 30 20 61 74 20 6f 66 .0 at of
    0040: 66 73 65 74 20 30 30 30 fset 000
    0048: 30 30 30 30 30 00000


    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 1/15/2008
    Time: 6:52:02 PM
    User: N/A
    Computer: PREMOS
    Description:
    Faulting application firefox.exe, version 1.8.20071.12718, faulting module nsbrowseropt.dll, version 3.6.0.0, fault address 0x0001837b.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 66 69 72 ure fir
    0018: 65 66 6f 78 2e 65 78 65 efox.exe
    0020: 20 31 2e 38 2e 32 30 30 1.8.200
    0028: 37 31 2e 31 32 37 31 38 71.12718
    0030: 20 69 6e 20 6e 73 62 72 in nsbr
    0038: 6f 77 73 65 72 6f 70 74 owseropt
    0040: 2e 64 6c 6c 20 33 2e 36 .dll 3.6
    0048: 2e 30 2e 30 20 61 74 20 .0.0 at
    0050: 6f 66 66 73 65 74 20 30 offset 0
    0058: 30 30 31 38 33 37 62 0d 001837b.
    0060: 0a .


    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 1/15/2008
    Time: 6:51:41 PM
    User: N/A
    Computer: PREMOS
    Description:
    Faulting application firefox.exe, version 1.8.20071.12718, faulting module nsbrowseropt.dll, version 3.6.0.0, fault address 0x0001837b.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 66 69 72 ure fir
    0018: 65 66 6f 78 2e 65 78 65 efox.exe
    0020: 20 31 2e 38 2e 32 30 30 1.8.200
    0028: 37 31 2e 31 32 37 31 38 71.12718
    0030: 20 69 6e 20 6e 73 62 72 in nsbr
    0038: 6f 77 73 65 72 6f 70 74 owseropt
    0040: 2e 64 6c 6c 20 33 2e 36 .dll 3.6
    0048: 2e 30 2e 30 20 61 74 20 .0.0 at
    0050: 6f 66 66 73 65 74 20 30 offset 0
    0058: 30 30 31 38 33 37 62 0d 001837b.
    0060: 0a .


    Event Type: Error
    Event Source: Application Hang
    Event Category: (101)
    Event ID: 1002
    Date: 1/14/2008
    Time: 9:58:00 PM
    User: N/A
    Computer: PREMOS
    Description:
    Hanging application Frozen Throne.exe, version 1.5.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 48 61 6e 67 ion Hang
    0010: 20 20 46 72 6f 7a 65 6e Frozen
    0018: 20 54 68 72 6f 6e 65 2e Throne.
    0020: 65 78 65 20 31 2e 35 2e exe 1.5.
    0028: 30 2e 30 20 69 6e 20 68 0.0 in h
    0030: 75 6e 67 61 70 70 20 30 ungapp 0
    0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
    0040: 74 20 6f 66 66 73 65 74 t offset
    0048: 20 30 30 30 30 30 30 30 0000000
    0050: 30 0


    _______________________________

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 1/18/2008
    Time: 12:03:39 PM
    User: N/A
    Computer: PREMOS
    Description:
    The Automatic LiveUpdate Scheduler service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/18/2008
    Time: 12:03:39 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Policy Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/18/2008
    Time: 12:03:39 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Event Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7022
    Date: 1/18/2008
    Time: 12:03:39 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Configuration Interpreter service hung on starting.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 1/18/2008
    Time: 11:47:07 AM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Configuration Interpreter service terminated with the following error:
    The class is configured to run as a security id different from the caller

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 1/18/2008
    Time: 11:45:51 AM
    User: PREMOS\Premo House
    Computer: PREMOS
    Description:
    The server {8449273F-059F-4B7C-BF37-2E3C028E93D2} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 1/18/2008
    Time: 11:44:57 AM
    User: N/A
    Computer: PREMOS
    Description:
    The AVG7 Alert Manager Server service failed to start due to the following error:
    The service did not respond to the start or control request in a timely fashion.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7009
    Date: 1/18/2008
    Time: 11:44:57 AM
    User: N/A
    Computer: PREMOS
    Description:
    Timeout (30000 milliseconds) waiting for the AVG7 Alert Manager Server service to connect.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 1/18/2008
    Time: 11:44:57 AM
    User: N/A
    Computer: PREMOS
    Description:
    The Automatic LiveUpdate Scheduler service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/18/2008
    Time: 11:44:57 AM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Policy Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/18/2008
    Time: 11:44:57 AM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Event Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7022
    Date: 1/18/2008
    Time: 11:44:57 AM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Configuration Interpreter service hung on starting.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 1/17/2008
    Time: 8:47:32 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Configuration Interpreter service terminated with the following error:
    The class is configured to run as a security id different from the caller

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 1/17/2008
    Time: 8:46:19 PM
    User: PREMOS\Premo House
    Computer: PREMOS
    Description:
    The server {8449273F-059F-4B7C-BF37-2E3C028E93D2} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 1/17/2008
    Time: 8:45:04 PM
    User: N/A
    Computer: PREMOS
    Description:
    The Automatic LiveUpdate Scheduler service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/17/2008
    Time: 8:45:04 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Policy Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/17/2008
    Time: 8:45:04 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Event Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7022
    Date: 1/17/2008
    Time: 8:45:04 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Configuration Interpreter service hung on starting.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date: 1/16/2008
    Time: 2:33:12 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Configuration Interpreter service terminated with the following error:
    The class is configured to run as a security id different from the caller

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 1/16/2008
    Time: 2:31:29 PM
    User: N/A
    Computer: PREMOS
    Description:
    The Automatic LiveUpdate Scheduler service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/16/2008
    Time: 2:31:28 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Policy Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/16/2008
    Time: 2:31:28 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Event Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7022
    Date: 1/16/2008
    Time: 2:31:28 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Configuration Interpreter service hung on starting.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: W32Time
    Event Category: None
    Event ID: 34
    Date: 1/15/2008
    Time: 9:47:02 PM
    User: N/A
    Computer: PREMOS
    Description:
    The time service has detected that the system time needs to be changed by -86396 seconds. The time service will not change the system time by more than -54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com (ntp.m|0x1|192.168.1.100:123->207.46.232.182:123) is working properly.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 1/15/2008
    Time: 9:46:54 PM
    User: N/A
    Computer: PREMOS
    Description:
    The Automatic LiveUpdate Scheduler service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/15/2008
    Time: 9:46:54 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Policy Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 1/15/2008
    Time: 9:46:54 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Event Manager service depends on the HIPS Configuration Interpreter service which failed to start because of the following error:
    After starting, the service hung in a start-pending state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7022
    Date: 1/15/2008
    Time: 9:46:54 PM
    User: N/A
    Computer: PREMOS
    Description:
    The HIPS Configuration Interpreter service hung on starting.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    tell me if you want me to go back futher...
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,662
  4. TainTain

    TainTain Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    294
    a window pops up saying

    The feature you are trying to use is on a network resource that is unavailable.

    Click OK to try again, or enter an alternate path to a folder containing the installation package 'CAPF.msi' in the box below.
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,662
    You will probably have to reinstall CA and then uninstall it. As it is now, it's missing some components.
     
  6. TainTain

    TainTain Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    294
    ok, and also i noticed when i turn on my computer a window saying windows installer always turns on, and then there is an error that i will post soon.

    and also my start bar takes a long time to load
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,662
    Please post the exact error.
     
  8. TainTain

    TainTain Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    294
    ok next time i restart i will edit this with the error
     
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,662
    Please do not edit but post a new reply as I will not be notified by e-mail of an edit.
     
  10. TainTain

    TainTain Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    294
    i cleaned up my desktop, and windows updated, so the one i was talking about was deleted...

    but another one popped up,

    Connection to service failed. Please reinstall AVG Anti-Spyware 7.5.


    this also pops up when i restart, but isnt major... ill post if reinstalling AVG doesnt work
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,662
    OK, let me know please.
     
  12. TainTain

    TainTain Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    294
    still poped up... and my computer has been running suprizingly slow.... here is my hijackthis



    Logfile of HijackThis v1.99.1
    Scan saved at 6:05:57 PM, on 2/22/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16608)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\lkcitdl.exe
    C:\WINDOWS\system32\lkads.exe
    C:\WINDOWS\system32\lktsrv.exe
    C:\Program Files\National Instruments\MAX\nimxs.exe
    C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
    C:\WINDOWS\system32\nisvcloc.exe
    C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
    C:\WINDOWS\system32\nvsvc32.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\Program Files\Dual-Band Wireless A+G PCI Network Adapter\WLService.exe
    C:\Program Files\Dual-Band Wireless A+G PCI Network Adapter\WMP55AG.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Hamachi\hamachi.exe
    C:\Program Files\Xfire\xfire.exe
    C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
    C:\Program Files\Winamp Remote\bin\Orb.exe
    C:\Program Files\internet explorer\iexplore.exe
    c:\program files\winamp toolbar\WinampTbServer.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tain.freehostia.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: ads_optimizer - {9C8A568E-4201-478a-8536-526CF371D2E2} - C:\WINDOWS\system32\nsg78.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.17.0\QOELoader.exe"
    O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [CaPPcl] C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe /scan
    O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
    O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
    O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
    O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
    O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: (no name) - {3CA1D406-30D8-4DBC-8EE6-0E2C05F78864} - (no file) (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe
    O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments, Inc. - C:\WINDOWS\system32\lkads.exe
    O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments, Inc. - C:\WINDOWS\system32\lktsrv.exe
    O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
    O23 - Service: NI Configuration Manager (mxssvr) - National Instruments Corporation - C:\Program Files\National Instruments\MAX\nimxs.exe
    O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
    O23 - Service: NILM License Manager - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe
    O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe
    O23 - Service: National Instruments Variable Engine (NITaggerService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PPCtlPriv - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe (file missing)
    O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: WMP55AGSVC - Unknown owner - C:\Program Files\Dual-Band Wireless A+G PCI Network Adapter\WLService.exe" "WMP55AG.exe (file missing)
     
  13. TainTain

    TainTain Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    294
    i ran some antivirus/spyware stuff, and maby u didnt get an email so im reposting a hijackthis

    Logfile of HijackThis v1.99.1
    Scan saved at 4:28:10 PM, on 2/23/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16608)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\lkcitdl.exe
    C:\WINDOWS\system32\lkads.exe
    C:\WINDOWS\system32\lktsrv.exe
    C:\Program Files\National Instruments\MAX\nimxs.exe
    C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
    C:\WINDOWS\system32\nisvcloc.exe
    C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
    C:\WINDOWS\system32\nvsvc32.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\Program Files\Dual-Band Wireless A+G PCI Network Adapter\WLService.exe
    C:\Program Files\Dual-Band Wireless A+G PCI Network Adapter\WMP55AG.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Winamp Remote\bin\OrbTray.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Hamachi\hamachi.exe
    C:\Program Files\Xfire\xfire.exe
    C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
    C:\Program Files\internet explorer\iexplore.exe
    c:\program files\winamp toolbar\WinampTbServer.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tain.freehostia.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.17.0\QOELoader.exe"
    O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [CaPPcl] C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe /scan
    O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
    O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
    O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
    O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
    O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: (no name) - {3CA1D406-30D8-4DBC-8EE6-0E2C05F78864} - (no file) (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe
    O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments, Inc. - C:\WINDOWS\system32\lkads.exe
    O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments, Inc. - C:\WINDOWS\system32\lktsrv.exe
    O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
    O23 - Service: NI Configuration Manager (mxssvr) - National Instruments Corporation - C:\Program Files\National Instruments\MAX\nimxs.exe
    O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
    O23 - Service: NILM License Manager - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe
    O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe
    O23 - Service: National Instruments Variable Engine (NITaggerService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PPCtlPriv - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe (file missing)
    O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: WMP55AGSVC - Unknown owner - C:\Program Files\Dual-Band Wireless A+G PCI Network Adapter\WLService.exe" "WMP55AG.exe (file missing)
     
  14. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,662
    Did you uninstall and reinstall your CA Suite?
     
  15. TainTain

    TainTain Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    294
    when i try and unistall it, a window pops up, it says

    The feature you are trying to use is on a network resource that is unavailable.

    Click OK to try again, or enter an alternate path to a foler containing the installation package 'CAPF.msi' in the box below.

    Use source:
    C:\WINDOWS\Installer\
     
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