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Solved: HELP! Pop ups, IE crashing, apps freezing WINI10~1.exe

Discussion in 'Virus & Other Malware Removal' started by hazellnut7, Oct 16, 2008.

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  1. hazellnut7

    hazellnut7 Thread Starter

    Joined:
    Oct 15, 2008
    Messages:
    2
    Ok, so I can't post the hijack log, apparently it's too long, so I'm attaching it.
    My computer was fine up until last week whe IE started crashing for no apparent reason, today I wake up to pop ups on the comp. They are various sites, and another pop up comes to me via the task bar..letting me know I have a virus. The little icon on the taskbar is a red circle with white X..and whoever typed that little ditty on that pop up doesn't know how to spell. I would hope those who work at Microsoft do know how to spell/type correctly. Anyway. This has my hair being pulled out, and I really don't want to stress any more today(it was my birthday)...so any help would be greatly appreciated. I want this thing OFF my puter. Don't know how it got here either :(

    Ack. I can't attach the file, it's too big apparently, and can't post it here because of the same reason. HELP?? I need help desperately here!
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi Welcome to TSG!!

    Please download ATF Cleaner by Atribune.

    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.

    Click Exit on the Main menu to close the program.




    Please download Malwarebytes Anti-Malware and save it to your desktop. alternate link 1 alternate link 2
    • Make sure you are connected to the Internet.
    • Double-click on Download_mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply with a new hijackthis log.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
     
  3. hazellnut7

    hazellnut7 Thread Starter

    Joined:
    Oct 15, 2008
    Messages:
    2
    Thank you CYBERTECH for your help, it seems the advice you gave worked. I haven't had pop up or anything since doing it. Many many thanks!
    XOXO
    I'm forever grateful!
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    You're welcome! You should post a hijackthis log for me to see. There may be some cleanup we can do.
     
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