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Solved: help reading sfc scan log

Discussion in 'Windows Vista' started by hummerh14, May 28, 2012.

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  1. hummerh14

    hummerh14 Thread Starter

    Joined:
    May 27, 2012
    Messages:
    13
    I need someone to review my cbs log and make a list of damaged system files for me all help is appreciated.
     

    Attached Files:

    • CBS.log
      File size:
      370.9 KB
      Views:
      54
  2. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
  3. hummerh14

    hummerh14 Thread Starter

    Joined:
    May 27, 2012
    Messages:
    13
    Yes but I know whats wrong I just need someone to read the sfc log and list the damaged files please need help.






    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, 32 bit
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3600+, x64 Family 15 Model 107 Stepping 1
    Processor Count: 2
    RAM: 957 Mb
    Graphics Card: NVIDIA GeForce 6150 LE, 64 Mb
    Hard Drives: C: Total - 294963 MB, Free - 142239 MB; D: Total - 10239 MB, Free - 6507 MB;
    Motherboard: Dell Inc,
    Antivirus: None
     
  4. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    The log will take a long time to read and the report given, may not relate to your problem.

    If you know the problem - can you not tell us and we may be able to help you.
    Your Pc specifications listed above - show that you do not have an Ati-Virus program installed - is that correct?
     
  5. hummerh14

    hummerh14 Thread Starter

    Joined:
    May 27, 2012
    Messages:
    13
    i need the cbs log because alot of system files have been damaged and i have tried all other ways to restore the files. so my final attempt is for someone to read the file and give me a report so i can get the system files from the installation cd. and yes i dont have any antivirus besides windows defender which is crappy.
     
  6. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
  7. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
  8. hummerh14

    hummerh14 Thread Starter

    Joined:
    May 27, 2012
    Messages:
    13
    thanks for the quick replies but a repair install is not an option for me right now i don't want to take the risk. please review over the log a make a report your help is appreciated.also forgot that i do have superantispyware.
     
  9. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Does the Pc start and boot to the desktop?
    Are you able to use the Pc - to navigate files and folders?

    Can you access the internet - can you download files - programs from the internet?
    What problems are you having with the Pc?
     
  10. hummerh14

    hummerh14 Thread Starter

    Joined:
    May 27, 2012
    Messages:
    13
    well after a virus attack like two months ago it did some damage to the system files but i never went back to fix them and now im getting alot of blue screens lately doing normal things like watching YouTube and yes to all the questions you asked.
     
  11. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    First post a Hjt log - to see what is running on your system.
    Then we will check why you are getting Blue Screens


    Hijack this 2.04
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

    Also post the uninstall log from Hjt log
    Start HiJackThis.
    Click > Open The Misc Tools Section button.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Copy-and-Paste the uninstall list in the reply box.

    ----

    Should the Hjt log not be accessible - you may need to disable UAC.
    Go to Control Panel - User Accounts, then turn off and disable the User Account Control[UAC]
    Apply the change > restart your computer.

    You can later turn on User Accounts - once we have checked your system.
     
  12. hummerh14

    hummerh14 Thread Starter

    Joined:
    May 27, 2012
    Messages:
    13
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 2:17:17 PM, on 5/31/2012
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v8.00 (8.00.6001.18882)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\SYSTEM32\WISPTIS.EXE
    C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\HWKeyPlus.exe
    C:\Windows\System32\HWTabTray.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
    C:\Program Files\National Consumer Panel\NCP Internet Transporter\HSTrans.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\System32\ctfmon.exe
    C:\Users\Dell 6\AppData\Local\Akamai\netsession_win.exe
    C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Users\Dell 6\AppData\Local\Akamai\netsession_win.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net?cid=tbid03222012
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:80
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1:9421;<local>
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
    R3 - URLSearchHook: (no name) - {687578b9-7132-4a7a-80e4-30ee31099e03} - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: XFINITY Toolbar - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files\xfin_portal\comcastdx.dll
    O2 - BHO: Updater For XFIN_PORTAL - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - (no file)
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: (no name) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - (no file)
    O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O3 - Toolbar: XFINITY Toolbar - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files\xfin_portal\comcastdx.dll
    O4 - HKLM\..\Run: [HWTablet KeyPlus] C:\Windows\system32\HWKeyPlus.exe
    O4 - HKLM\..\Run: [HWTablet Service] C:\Windows\system32\HWTabTray.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
    O4 - HKLM\..\Run: [MegaPanel] "C:\Program Files\National Consumer Panel\NCP Internet Transporter\HSTrans.exe"
    O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OE1FSC1SNkJGRS1IV1VIRi1EUE5EQS1WRlVXWC0yRU1CUg"&"inst=NzYtNzQ1NjI3Mzg2LVNQMSsxLVNQMVRCKzEtU1VEKzEtRDM4MUwrNi1TMUkrMS1TVTMrMS1DSVArMi1ERFQrMC1JMTArMS1MU0QrMg"&"prod=94"&"ver=10.0.1390
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Dell 6\AppData\Local\Akamai\netsession_win.exe"
    O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
    O4 - HKLM\..\Policies\Explorer\Run: []
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-431960843-3446698297-521449557-1001\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'UpdatusUser')
    O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
    O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
    O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
    O8 - Extra context menu item: Download with &Media Finder - C:\Program Files\Media Finder\hook.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Free YouTube Download - C:\Users\Dell 6\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
    O8 - Extra context menu item: Free YouTube to Mp3 Converter - C:\Users\Dell 6\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O15 - Trusted Zone: http://www.convergysworkathome.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe
    O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
    O23 - Service: dlbf_device - - C:\Windows\system32\dlbfcoms.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: HWSuperPowerTablet - Unknown owner - C:\Windows\jwpen.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\Windows\system32\lexbces.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Sonic Solutions - (no file)
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 10520 bytes

    Update for Microsoft Office 2007 (KB2508958)
    µTorrent
    Adobe AIR
    Adobe AIR
    Adobe Community Help
    Adobe Community Help
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Flash Professional CS5
    Adobe Media Player
    Adobe Media Player
    Adobe Photoshop CS5.1
    Adobe Reader 9.5.1
    Adobe Shockwave Player 11.6
    Advanced SystemCare 5
    Akamai NetSession Interface Service
    Angry Birds Seasons
    Any Audio Converter 3.3.1
    Any Video Converter 3.3.9
    Apple Application Support
    Apple Software Update
    ASIO4ALL
    CA Pest Patrol Realtime Protection
    CamStudio OSS Desktop Recorder
    Comcast Desktop Software (v1.2.1)
    Dell Resource CD
    Dell Support Center (Support Software)
    Dell System Customization Wizard
    DellSupport
    ESSBrwr
    ESSCDBK
    ESScore
    ESSgui
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    ESSPCD
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    ESSTOOLS
    essvatgt
    fflink
    Free Studio version 5.1.7
    Free YouTube to MP3 Converter version 3.10.11.923
    Google Earth
    Google SketchUp 8
    Google Toolbar for Firefox
    Google Update Helper
    Hanvon Soft 3.0
    HiJackThis
    Internet Transporter - NCP Link
    Itibiti RTC
    Java(TM) 6 Update 17
    Java(TM) SE Runtime Environment 6
    kgcbaby
    kgcbase
    kgchday
    kgcinvt
    kgcmove
    kgcvday
    K-Lite Mega Codec Pack 8.8.0
    Malwarebytes Anti-Malware version 1.61.0.1400
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft .NET Framework 4 Extended
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
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    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
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    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    Microsoft_VC90_MFCLOC_x86
    Mozilla Firefox 12.0 (x86 en-US)
    Mozilla Maintenance Service
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    NCP Internet Transporter
    netbrdg
    NVIDIA 3D Vision Controller Driver
    NVIDIA 3D Vision Controller Driver 285.62
    NVIDIA Drivers
    NVIDIA Graphics Driver 285.62
    NVIDIA Update 1.5.20
    OfotoXMI
    Paltalk Messenger
    PDF Settings CS5
    QuickTime
    Roxio Creator Audio
    Roxio Creator BDAV Plugin
    Roxio Creator Copy
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    Roxio Creator DE
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    Roxio Express Labeler
    Roxio MyDVD DE
    Roxio Update Manager
    Security Update for 2007 Microsoft Office System (KB2288621)
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    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2553074)
    Security Update for 2007 Microsoft Office System (KB2553089)
    Security Update for 2007 Microsoft Office System (KB2553090)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft Office Excel 2007 (KB2553073)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
    Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    SFR
    SHASTA
    SigmaTel Audio
    skin0001
    SKINXSDK
    Sonic Activation Module
    staticcr
    SUPERAntiSpyware
    swMSM
    Tablet Driver
    Text to Image Converter
    tooltips
    Uninstall 1.0.0.1
    Update for 2007 Microsoft Office System (KB967642)
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    Update for Microsoft Office 2007 System (KB2539530)
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    VPRINTOL
    Windows Driver Package - FTDI CDM Driver Package (02/17/2009 2.04.16)
    Windows Driver Package - FTDI CDM Driver Package (02/17/2009 2.04.16)
    Windows Media Player Firefox Plugin
    WinRAR archiver
    WIRELESS
    XFINITY Toolbar
     
  13. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    As you know, you do not have an Anti-Virus program installed and you do not have the latest Service Pack for Vista.

    MalwareBytes
    Start Malwarebytes Anti-Malware - let it update.
    Click on Scanner > then quick scan > then Scan.
    Any infections or problems will be highlighted in red.
    After the scan is finished - Click - Show Results.
    Check that all entries are selected.
    Click - Remove Selected.
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start Malwarebytes again.
    Click on the Logs Tab.
    Highlight the scan log entry.
    Click - Open.
    The scan log will appear in Notepad.
    Copy and paste it in your next post.

    SuperAntiSpyware
    Update first - then Select the Quick Scan option.
    Click Scan your Computer.
    Any infections or problems will be highlighted in red.
    After the scan is finished.
    Click Continue.
    Check that everything is listed.
    Click Remove Threats.
    Click OK - then click Finish
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start SuperAntiSpyware again.
    Click View Scan Logs.
    Highlight the scan log entry.
    Click - View Selected Log.
    The scan log will appear in Notepad.
    Copy and paste in your next post.

    Depending on what shows up in your Malware logs - we may need to move your post to the Virus & Other Malware Removal Forum for expert help

    Edit
    You already have these two programs installed.
    Update them - scan your Pc - post the logs.
     
  14. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Just FYI: A list of damaged files will do you no good. First of all, if you look at the DVD, the system files are not on it. The DVD does not "install" Windows - it imposes an image of Windows on the drive, unlike all earlier versions of Windows.

    Secondly, Windows File Protection will prevent you from replacing files.

    And thirdly, if files need replacing, SFC will replace them on next boot from the WinSxS folder on your hard drive. The list is in a file called "pending.xml" in the WinSxS folder.
     
  15. hummerh14

    hummerh14 Thread Starter

    Joined:
    May 27, 2012
    Messages:
    13
    well when i ran the sfc it said it was unable to fix all the damaged system files also i was wondering when you do a repair install can you use the same product key
     
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