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Solved: Help! Under Attack By Trojan Viruses!

Discussion in 'Virus & Other Malware Removal' started by GloryGirl, Nov 1, 2007.

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  1. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22
    Have Windows XP. Began as trojan.zonebac. Norton Security Program keeps removing it. Last night, within five minutes checking e-mail, got hit with alerts of trojan.zonbac, trojan.vundo, downloader.misleadapp, downloader, adware.maxsearch, etc. Security program either removed or blocked everything. During this attack, I noticed firewall rules were being written for several things. I went back and blocked those, or removed the ones that were written. I ran a full scan, and went to Panda security site, and they did a scan and disinfected everything but the cookies. Today when I got on-line, once again had the trojan.zonebac alert/removal. First, fake warning and alert boxes took over advertisement spaces on web sites. Now nasty soft-porn ads have hijacked regular advertisement spaces. :(

    Would appreciate someone's help! Do not have funds right now to call Symantec for a consultant's help with high fees! Bless you in advance!
     
  2. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22
    Here is the Hijack This Log I just ran:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:13:12 AM, on 11/2/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\HP\HP Software Update\bak\HPWuSchd2.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.comcast.net/login?s=absmail&continue=http://mailcenter.comcast.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: IE - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - C:\Program Files\WinBudget\bin\matrix.dll
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Browser Bar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\BlueLight Internet\toolbar.dll (file missing)
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG Spirit\AGremind.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=zuzeb004YYUS_ZUxdm265YYUS
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: *.whataboutadog.com
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/MyFunCardsFWBInitialSetup1.0.0.15.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
    O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
    O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.cmphotocenter.com/is/BPImageEditor.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by144fd.bay144.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/05e5b92d7bdbadef6802/netzip/RdxIE601.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp.coupons.com/v3123/cpbrkpie.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
    O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.cmphotocenter.com/is/DragDropUploader.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/verizonyahoo/TrueInstallVerizonYahoo.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 11041 bytes

    Hoping someone will be able to help???? Thanks so much!
     
  3. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22
  4. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
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  5. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22
  6. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
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  7. GloryGirl

    GloryGirl Thread Starter

    Joined:
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    Messages:
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  8. GloryGirl

    GloryGirl Thread Starter

    Joined:
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    Messages:
    22
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:28:40 PM, on 11/6/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.comcast.net/login?s=absmail&continue=http://mailcenter.comcast.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: IE - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - C:\Program Files\WinBudget\bin\matrix.dll (file missing)
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Browser Bar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\BlueLight Internet\toolbar.dll (file missing)
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG Spirit\AGremind.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=zuzeb004YYUS_ZUxdm265YYUS
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: *.whataboutadog.com
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/MyFunCardsFWBInitialSetup1.0.0.15.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
    O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
    O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.cmphotocenter.com/is/BPImageEditor.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by144fd.bay144.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/05e5b92d7bdbadef6802/netzip/RdxIE601.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp.coupons.com/v3123/cpbrkpie.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
    O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.cmphotocenter.com/is/DragDropUploader.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/verizonyahoo/TrueInstallVerizonYahoo.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 10615 bytes
     
  9. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22

    A few days ago Norton removed Trojan.advatrix, and Downloader.MisleadApp. Since then the advertisement spaces have all returned to normal. Hallelujah! The programs that trojan.zonebac took over initially still do not work. During start up of the computer, different kinds of install boxes are coming up, wanting to install things I don't even know if I have, as well as one of the programs that won't work anymore. I just keep clicking cancel on them and eventually they stop appearing. Not sure why things are quiet all of a sudden?

    Would still appreciate anyone's help to get all the traces out of the computer of whatever viruses still are hidden. Also, to get the use back of the programs that were hijacked by trojan.zonebac.

    Thanks so much!
     
  10. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22
    Here is a Kaspersky Scan I just ran. It shows four viruses and five infections. Hope this will help with getting my computer cleaned out.

    -------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Friday, November 09, 2007 8:44:21 PM
    Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 9/11/2007
    Kaspersky Anti-Virus database records: 454877
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    A:\
    C:\
    D:\
    E:\
    F:\

    Scan Statistics:
    Total number of scanned objects: 66008
    Number of viruses found: 4
    Number of infected objects: 5
    Number of suspicious objects: 0
    Duration of the scan process: 01:10:36

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\Atom Tick Scr Hold\Tray long.exe Infected: Trojan.Win32.Obfuscated.en skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-11-09_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\2E22CC50.TMP Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\E23C5E4F.TMP Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Application Data\Microsoft\Word\AutoRecovery save of Document1.asd Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Application Data\Microsoft\Word\~WRL2192.tmp Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Application Data\Microsoft\Word\~WRL3918.tmp Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Cookies\INDEX.DAT Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Temp\hpodvd09.log Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Temp\~DF5DC3.tmp Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Temp\~DF6136.tmp Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Temp\~DF8DB2.tmp Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Temp\~DFF1A0.tmp Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Temp\~DFF1E0.tmp Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Temp\~WRS2283.tmp Object is locked skipped
    C:\Documents and Settings\Donna and Bob\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Donna and Bob\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\Donna and Bob\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\BWKDLogs\BWTargetInf.log Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.dat Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.idx Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.dat Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.idx Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\D0000000.FCS Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\inuse.txt Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\L0000002.FCS Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\main.log Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.dat Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.idx Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.dat Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.idx Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.dat Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.idx Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.dat Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.idx Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.dat Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.idx Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.dat Object is locked skipped
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.idx Object is locked skipped
    C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
    C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
    C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
    C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1133\A0070019.exe Infected: Trojan.Win32.Agent.civ skipped
    C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1143\A0072289.exe Infected: Trojan-Downloader.Win32.Agent.emo skipped
    C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1144\A0072372.exe Infected: Trojan-Downloader.Win32.Agent.emo skipped
    C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1148\change.log Object is locked skipped
    C:\WINDOWS\cpbrkpie.ocx Infected: not-a-virus:AdWare.Win32.Coupons skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\Sti_Trace.log Object is locked skipped
    C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\Hosts.bak Object is locked skipped
    C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
    C:\WINDOWS\WIASERVC.LOG Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped

    Scan process completed.

    Can anyone please help me??? Thanks so much!
     
  11. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22
  12. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22
  13. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,371
    First Name:
    Derek
    Download Combofix Beta to your desktop:

    * Double-click combofix.exe & follow the prompts.
    * When finished, it shall produce a log for you. Post that log in your next reply.


    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
     
  14. GloryGirl

    GloryGirl Thread Starter

    Joined:
    Oct 22, 2007
    Messages:
    22
    Bless you for helping me!

    Here is the log you requested:

    ComboFix 07-11-08.3 - Donna and Bob 2007-11-18 12:50:36.1 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.818 [GMT -5:00]
    Running from: C:\Documents and Settings\Donna and Bob\Desktop\ComboFix.exe
    * Created a new restore point
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\Documents and Settings\Donna and Bob\g2mdlhlpx.exe
    C:\Program Files\FunWebProducts
    C:\Program Files\MyWebSearch
    C:\Program Files\MyWebSearch\bar\History\search2
    C:\Program Files\MyWebSearch\bar\Settings\prevcfg2.htm
    C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat
    C:\Program Files\MyWebSearch\bar\Settings\setting2.htm
    C:\Program Files\MyWebSearch\bar\Settings\settings.dat
    C:\Program Files\WinBudget
    C:\Program Files\WinBudget\bin\crap.1193618585.old
    C:\Program Files\WinBudget\bin\matrix.dat
    C:\WINDOWS\system32\drivers\fad.sys
    C:\WINDOWS\system32\pac.txt
    C:\WINDOWS\system32\system
    C:\WINDOWS\system32\system\msxml4.dll
    C:\WINDOWS\system32\system\msxml4r.dll

    .
    ((((((((((((((((((((((((( Files Created from 2007-10-18 to 2007-11-18 )))))))))))))))))))))))))))))))
    .

    2007-11-18 12:47 51,200 --a------ C:\WINDOWS\NirCmd.exe
    2007-11-16 23:15 <DIR> d-------- C:\Program Files\Coupons
    2007-11-16 23:15 31 --ah----- C:\WINDOWS\uccspecc.sys
    2007-11-11 16:55 278,528 --a------ C:\WINDOWS\SYSTEM32\livesnth.dll
    2007-11-09 19:15 <DIR> d-------- C:\WINDOWS\SYSTEM32\Kaspersky Lab
    2007-11-09 19:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
    2007-11-02 00:12 <DIR> d-------- C:\Program Files\Trend Micro
    2007-11-01 02:26 <DIR> d-------- C:\WINDOWS\SYSTEM32\ActiveScan
    2007-10-31 20:02 <DIR> d-------- C:\WINDOWS\SYSTEM32\Mz02r
    2007-10-31 20:02 <DIR> d-------- C:\Temp\mZOr
    2007-10-30 19:55 625,032 --a------ C:\WINDOWS\SYSTEM32\SymNeti.dll
    2007-10-30 19:55 242,056 --a------ C:\WINDOWS\SYSTEM32\SymRedir.dll
    2007-10-30 19:55 191,536 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symtdi.sys
    2007-10-30 19:55 145,968 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symfw.sys
    2007-10-30 19:55 39,856 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symids.sys
    2007-10-30 19:55 37,936 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symndisv.sys
    2007-10-30 19:55 35,120 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symndis.sys
    2007-10-30 19:55 27,696 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symredrv.sys
    2007-10-30 19:55 12,848 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\symdns.sys
    2007-10-23 18:03 <DIR> d-------- C:\Program Files\Common Files\xing shared
    2007-10-18 22:30 <DIR> d-------- C:\WINDOWS\SYSTEM32\bak

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2007-11-18 17:40 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
    2007-11-17 19:35 --------- d-----w C:\Program Files\Common Files\Symantec Shared
    2007-11-17 06:58 --------- d-----w C:\Program Files\Norton Internet Security
    2007-11-15 08:08 --------- d-----w C:\Program Files\Viewpoint
    2007-11-14 19:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
    2007-11-02 16:18 --------- d-----w C:\Program Files\DellSupport
    2007-11-01 08:23 --------- d-----w C:\Program Files\Google
    2007-10-31 00:24 12,963 ----a-w C:\WINDOWS\system32\drivers\SymRedir.cat
    2007-10-31 00:24 1,358 ----a-w C:\WINDOWS\system32\drivers\SymRedir.inf
    2007-10-30 07:41 --------- d-----w C:\Program Files\Norton Password Manager
    2007-10-29 00:33 --------- d-----w C:\Program Files\QuickTime
    2007-10-23 23:03 --------- d-----w C:\Program Files\Common Files\Real
    2007-10-23 23:02 --------- d-----w C:\Program Files\Real
    2007-10-16 04:50 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
    2007-10-16 04:50 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
    2007-10-16 04:50 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
    2007-10-16 04:50 --------- d-----w C:\Program Files\Symantec
    2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
    2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
    2007-09-18 19:44 10,658 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
    2007-09-18 19:44 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
    2007-09-18 19:44 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
    2007-09-18 19:44 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
    2007-09-18 19:43 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
    2007-09-18 19:43 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
    2007-09-18 19:43 278,576 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
    2004-10-31 02:46 9,143,000 ----a-w C:\Program Files\AdbeRdr60_enu.exe
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "AcctMgr"="C:\Program Files\Norton Password Manager\AcctMgr.exe" []
    "tgcmd"="C:\Program Files\support.com\bin\tgcmd.exe" []
    "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-06-04 21:05]
    "osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-06-26 00:00]
    "TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-10-23 18:02]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-28 19:32]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
    Forget Me Not.lnk - C:\Program Files\Broderbund\AG Spirit\AGremind.exe [2004-06-17 16:06:13]
    HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 18:28:24]
    HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 18:50:52]
    Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2004-08-11 01:22:40]
    Kodak software updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 13:12:08]
    Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 03:15:54]


    *Newly Created Service* - COMHOST
    .
    Contents of the 'Scheduled Tasks' folder
    "2007-11-18 17:29:00 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job"
    - C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE
    "2007-11-12 15:21:04 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Donna and Bob.job"
    - C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exe
    "2007-11-18 05:00:02 C:\WINDOWS\Tasks\Symantec Drmc.job"
    .
    **************************************************************************

    catchme 0.3.1262 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-11-18 12:57:34
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2007-11-18 13:02:05 - machine was rebooted
    .
    --- E O F ---
    Things had gotten a little desperate a week ago when my IE was taken over and I could not connect with the server to get on-line. :eek: I tried to follow removal instructions given to me from Symantec, after disabling System Restore. Bailed out of the process though, since I felt deleting the values from the registry was beyond my abilities. After turning System Restore back on, and rebooting the computer, I had the use of the IE again, and the Kaspersky scan had changed, showing less viruses. I REALLY appreciate
    your coming to my rescue!
     
  15. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,371
    First Name:
    Derek
    1. Please download The Avenger by Swandog46 to your Desktop.
    • Click on Avenger.zip to open the file
    • Extract avenger.exe to your desktop

    2. Copy all the text contained in the quote box below including the " Files to delete:" line, to your Clipboard by highlighting it and pressing (Ctrl+C):


    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


    3. Now, start The Avenger program by clicking on its icon on your desktop.
    • Under "Script file to execute" choose "Input Script Manually".
    • Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
    • Paste the text copied to clipboard into this window by pressing (Ctrl+V).
    • Click Done
    • Now click on the Green Light to begin execution of the script
    • Answer "Yes" twice when prompted.
    4. The Avenger will automatically do the following:
    • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    • On reboot, it will briefly open a black command window on your desktop, this is normal.
    • After the restart, it creates a log file that should open with the results of Avenger&#8217;s actions. This log file will be located at C:\avenger.txt
    • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
    5. Please copy/paste the content of c:\avenger.txt into your reply.

    then

    Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
    • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
      • In the Processes group click Non-Microsoft
      • In the Win32 Services group click Non-Microsoft
      • In the Driver Services group click Non-Microsoft
      • In the Registry group click ALL
      • In the Files Created Within group click 90 days Make sure Non-Microsoft only is CHECKED
      • In the Files Modified Within group select 90 days Make sure Non-Microsoft only is CHECKED
      • In the File String Search group select ALL
      in the Additional scans sections please press select all and then unselect event viewer. uncheck non-microsoft only
    • Now click the Run Scan button on the toolbar.
    • The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
    • When the scan is complete Notepad will open with the report file loaded in it.
    • Save that notepad file
    Use the Reply button and attach the notepad file here . I will review it when it comes in.
     
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