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Solved: Help!!Urgent

Discussion in 'Virus & Other Malware Removal' started by POOLPOOL, Jul 18, 2006.

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  1. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    hello,

    My laptop has been having a big problem with the pop up's, spyware and trojan.

    Here the log:


    Logfile of HijackThis v1.99.1
    Scan saved at 11:28:19 AM, on 7/18/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Acer\eManager\anbmServ.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Advanced Registry Doctor\RegManServ.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\The Cleaner\tca.exe
    C:\Program Files\The Cleaner\tcm.exe
    C:\Program Files\Common Files\{320D180E-0640-1033-0517-050330050001}\Update.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Impulse\PolicyKey.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\Google\Google Updater\1.1.514.27546\GoogleUpdater.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Documents and Settings\Saurav Shrestha\Desktop\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
    F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\jhgys.exe
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,udncdqo.exe
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)
    O4 - HKLM\..\Run: [defender] C:\\dfndrad_5.exe
    O4 - HKLM\..\Run: [baxbfe42] RUNDLL32.EXE w009191a.dll,n 001bfe4100000003009191a
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
    O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
    O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
    O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Policy Key.lnk = C:\Program Files\Impulse\PolicyKey.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\1.1.514.27546\GoogleUpdater.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O20 - AppInit_DLLs: repairs303169590.dll
    O20 - Winlogon Notify: Control Panel - C:\WINDOWS\system32\irp8l57u1.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Registry Management Service (RegManServ) - Unknown owner - C:\Program Files\Advanced Registry Doctor\RegManServ.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  2. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,499
    First Name:
    James
    I will get this moved to Security for better assistance.
     
  3. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    thanks :)
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,061
    You certainly do have a lot of infections there.

    Click here to download Look2Me-Destroyer.exe and save it to your desktop.
    • Close all windows before continuing.
    • Double-click Look2Me-Destroyer.exe to run it.
    • Put a check next to Run this program as a task.
    • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
    • When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
    • Once it's done scanning, click the Remove L2M button.
    • You will receive a Done Scanning message, click OK.
    • When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
    • Your computer will then shutdown.
    • Turn your computer back on.
    • Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
    If Look2Me-Destroyer does not reopen automatically, reboot and try again.

    If you receive a message from your firewall about this program accessing the internet please allow it.

    If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
    http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX
     
  5. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
  6. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    hey look2me didn't start up as i rebooted twice...


    Anyways, here the new hijack-log

    Logfile of HijackThis v1.99.1
    Scan saved at 8:17:01 PM, on 7/18/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Acer\eManager\anbmServ.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Advanced Registry Doctor\RegManServ.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\alg.exe
    C:\dfndrad_5.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\{320D180E-0640-1033-0517-050330050001}\Update.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Impulse\PolicyKey.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\Google\Google Updater\1.1.514.27546\GoogleUpdater.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Saurav Shrestha\Desktop\HijackThis\HijackThis.exe
    C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
    F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\jhgys.exe
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,udncdqo.exe
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)
    O4 - HKLM\..\Run: [defender] C:\\dfndrad_5.exe
    O4 - HKLM\..\Run: [baxbfe42] RUNDLL32.EXE w009191a.dll,n 001bfe4100000003009191a
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Policy Key.lnk = C:\Program Files\Impulse\PolicyKey.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\1.1.514.27546\GoogleUpdater.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O20 - AppInit_DLLs: repairs303169590.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Registry Management Service (RegManServ) - Unknown owner - C:\Program Files\Advanced Registry Doctor\RegManServ.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



    one question? do you know how did i get all this infectious files ?

    Thanks man (y)
     
  7. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    Also i get this from spware doctor:

    Check complete. Removed: 4 problems.
    Could not remove 2 problems.
    #1
    Found problem: SurfSideKick
    Description: SurfSideKick is an adware based software that installs without the users knowledge. It then targets the infected machine with pop-up advertisements as well as downloading additional malware and creating links on the desktop.
    Location: Software\Microsoft\Windows\CurrentVersion\Run
    Problem has been deleted from registry key: Software\Microsoft\Windows\CurrentVersion\Run as value: SurfSideKick 3
    Problem has not been removed from:
    #2
    Found problem: SurfSideKick
    Description: SurfSideKick is an adware based software that installs without the users knowledge. It then targets the infected machine with pop-up advertisements as well as downloading additional malware and creating links on the desktop.
    Location: Software\Microsoft\Windows\CurrentVersion\Run
    Problem has been deleted from registry key: Software\Microsoft\Windows\CurrentVersion\Run as value: SurfSideKick 3
    Problem has not been removed from:
    #3
    Found problem: ClkOptimizer
    Description: ClkOptimizer hooks onto other processes on the system and generates popups from www.clkoptimizer.com.
    Location: SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinLogon
    Problem has been deleted from registry key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinLogon as value: C:\WINDOWS\system32\jhgys.exe
    #4
    Found problem: SurfSideKick
    Description: SurfSideKick is an adware based software that installs without the users knowledge. It then targets the infected machine with pop-up advertisements as well as downloading additional malware and creating links on the desktop.
    Location: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
    Problem has been deleted from registry key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows as value: repairs303169590.dll
     
  8. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    Here's the log from look2me at last and it says it couldn't delete :(


    Look2Me-Destroyer V1.0.12

    Scanning for infected files.....
    Scan started at 7/18/2006 8:02:02 PM

    Infected! C:\WINDOWS\system32\o648lghu1648.dll
    Infected! C:\WINDOWS\system32\slleay32.dll
    Infected! C:\WINDOWS\system32\qesname.dll
    Infected! C:\WINDOWS\system32\wtvcore.dll
    Infected! C:\WINDOWS\system32\gxmf32.dll

    Attempting to delete infected files...

    Attempting to delete: C:\WINDOWS\system32\o648lghu1648.dll
    C:\WINDOWS\system32\o648lghu1648.dll could not be deleted!

    Attempting to delete: C:\WINDOWS\system32\slleay32.dll
    C:\WINDOWS\system32\slleay32.dll could not be deleted!

    Attempting to delete: C:\WINDOWS\system32\qesname.dll
    C:\WINDOWS\system32\qesname.dll could not be deleted!

    Attempting to delete: C:\WINDOWS\system32\wtvcore.dll
    C:\WINDOWS\system32\wtvcore.dll could not be deleted!

    Attempting to delete: C:\WINDOWS\system32\gxmf32.dll
    C:\WINDOWS\system32\gxmf32.dll could not be deleted!

    Making registry repairs.


    Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{9C09E989-CAC9-4483-B34F-DCF01BE5BDFA}"
    HKCR\Clsid\{9C09E989-CAC9-4483-B34F-DCF01BE5BDFA}

    Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{08CC7770-BA2E-4DCD-9977-05BC0EC5D807}"
    HKCR\Clsid\{08CC7770-BA2E-4DCD-9977-05BC0EC5D807}

    Restoring Windows certificates.

    Replaced hosts file with default windows hosts file


    Restoring SeDebugPrivilege for Administrators - Succeeded
     
  9. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    I ran the program again and here's the log saying that the infected files got deleted:


    Look2Me-Destroyer V1.0.12

    Scanning for infected files.....
    Scan started at 7/18/2006 8:32:04 PM

    Infected! C:\WINDOWS\system32\o648lghu1648.dll
    Infected! C:\WINDOWS\system32\dn2801fue.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0037273.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0038323.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0038329.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP222\A0038409.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP222\A0038415.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038427.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038433.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038515.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038623.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038888.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038893.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038899.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038903.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038913.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038919.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038950.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038951.dll
    Infected! C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038952.dll

    Attempting to delete infected files...

    Attempting to delete: C:\WINDOWS\system32\o648lghu1648.dll
    C:\WINDOWS\system32\o648lghu1648.dll Deleted successfully!

    Attempting to delete: C:\WINDOWS\system32\dn2801fue.dll
    C:\WINDOWS\system32\dn2801fue.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0037273.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0037273.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0038323.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0038323.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0038329.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP221\A0038329.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP222\A0038409.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP222\A0038409.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP222\A0038415.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP222\A0038415.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038427.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038427.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038433.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038433.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038515.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038515.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038623.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038623.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038888.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038888.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038893.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038893.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038899.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038899.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038903.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038903.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038913.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038913.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038919.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038919.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038950.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038950.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038951.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038951.dll Deleted successfully!

    Attempting to delete: C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038952.dll
    C:\System Volume Information\_restore{B6387AD4-48E1-4511-AA40-A245D4C401AE}\RP223\A0038952.dll Deleted successfully!

    Making registry repairs.


    Restoring Windows certificates.

    Replaced hosts file with default windows hosts file


    Restoring SeDebugPrivilege for Administrators - Succeeded
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,061
    Please download Brute Force Uninstaller to your desktop.
    • Right click the BFU folder on your desktop, and choose Extract All
    • Click "Next"
    • In the box to choose where to extract the files to,
    • Click "Browse"
    • Click on the + sign next to "My Computer"
    • Click on "Local Disk (C: or whatever your primary drive is)
    • Click "Make New Folder"
    • Type in BFU
    • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
    RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
    Save it in the same folder you made earlier (c:\BFU).

    Do not do anything with this yet!

    Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.


    Then, please go to Start > My Computer and navigate to the C:\BFU folder.
    • Start the Brute Force Uninstaller by doubleclicking BFU.exe
    • Behind the scriptline to execute field click the folder icon [​IMG] and select alcanshorty.bfu
    • Press Execute and let the program do its job. (You ought to see a progress bar if you did this correctly.)
    • Wait for the complete script execution box to pop up and press OK.
    • Press exit to terminate the BFU program.
    Reboot into normal windows.


    Come back here and post a new HijackThis log.
     
  11. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    Here's the recent one after the bfu scanning.


    Logfile of HijackThis v1.99.1
    Scan saved at 10:09:00 PM, on 7/18/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Acer\eManager\anbmServ.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Advanced Registry Doctor\RegManServ.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\{320D180E-0640-1033-0517-050330050001}\Update.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Impulse\PolicyKey.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\Google\Google Updater\1.1.514.27546\GoogleUpdater.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\SPYWAR~1\swdoctor.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Saurav Shrestha\Desktop\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
    F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\jhgys.exe
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,udncdqo.exe
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)
    O4 - HKLM\..\Run: [baxbfe42] RUNDLL32.EXE w009191a.dll,n 001bfe4100000003009191a
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Policy Key.lnk = C:\Program Files\Impulse\PolicyKey.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\1.1.514.27546\GoogleUpdater.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O20 - AppInit_DLLs: repairs303169590.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Registry Management Service (RegManServ) - Unknown owner - C:\Program Files\Advanced Registry Doctor\RegManServ.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  12. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    the program SurfSideKick 3 is making pop up's and i can't delete it, what should i do? thanks for the help so far :) :D
     
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,061
    Download Brute Force Uninstaller to your desktop.
    • Right click the file on your Desktop, and choose Extract All.
    • Click Next.
    • In the box to choose where to extract the files to:
    • Click Browse.
    • Click on the + sign next to My Computer
    • Click on Local Disk (C:) or whatever your primary drive is.
    • Click Make New Folder
    • Type in BFU
    • Click Next, and uncheck the Show Extracted Files box and then click Finish.
    Download sidekickFix.bat (rightclick on that link and choose save as)
    • Place sidekickFix.bat in your C:\BFU - folder. (Important!)
    • Close all browsers and explorer folders.
    • Double-click on sidekickFix.bat
    • Click Yes and follow the prompts, when prompted to restart the PC please do so.


    Download the trial version of Ewido Anti-spyware from HERE and save that file to your desktop. When the trial period expires it becomes freeware with reduced functions but still worth keeping.



    • Once you have downloaded Ewido Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    • Once the setup is complete you will need run Ewido and update the definition files.
    • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    • Once in the Settings screen click on "Recommended actions" and then select "Quarantine"
    • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"

    Close Ewido Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.


    • Reboot your computer into Safe Mode now. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
      IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
    • Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
    • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    • Ewido will now begin the scanning process. Be patient this may take a little time.
      Once the scan is complete do the following:
    • If you have any infections you will prompted, then select "Apply all actions"
    • Next select the "Reports" icon at the top.
    • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    • Close Ewido and reboot your system back into Normal Mode.


    Run ActiveScan online virus scan:
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


    Come back here and post a new HijackThis log along with the logs from the Ewido and Panda scans.
     
  14. POOLPOOL

    POOLPOOL Thread Starter

    Joined:
    Aug 21, 2005
    Messages:
    371
    When i go in the safe mode what should i log in as ? my user or the administrator?
     
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,061
    Your user as long as it has administrator rights.
     
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