Solved: Help - Virus/PopUps

Hi All,

I have been beating my head on the wall with this one. I have been getting bombarded with pop-ups and my Norton Anti-Virus / Windows Defender have been going haywire for the past few days. Thanks in advance for any help! I am frustrated with this virus.

Please also note that these viruses/adware is not detected by the following software:
Norton Anti-Virus
AdAware

I am also having problem in safemode. It just stalls without loading the icons or windows bar.

Here are the Virus Alerts from Norton:

File Name: kcehc_eicooc20070702[1]
File Name: winantiviruspro2007freeinstall[1]

These two files can be located at:

C:\Documents and Settings\Noel Vallejo\Local Settings\Temporary Internet Files\Content.IE5\etc...

My Windows Defender picks up different .dll files that changes my settings. Here is a sample

History Log #1
Description:
This program has potentially unwanted behavior.

Advice:
Permit this detected item only if you trust the program or the software publisher.

Resources:
regkey:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\icq.com

runkey:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\icq.com

file:
C:\WINDOWS\system32\xnwsmtfu.dll

Category:
Not Yet Classified

History Log #2
Description:
This program has potentially unwanted behavior.

Advice:
Permit this detected item only if you trust the program or the software publisher.

Resources:
regkey:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\icq.com

runkey:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\icq.com

file:
C:\WINDOWS\system32\jqoylria.dll

Category:
Not Yet Classified



As you can see, the .dll files are always different. I am sorry if this is a rather long post. I wanted to give as much information as possible. I shall now attach my HijackThis log.

Logfile of HijackThis v1.99.1
Scan saved at 1:44:27 PM, on 7/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\lcvalencia\My Documents\utilities\anti-spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.67.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1141599311288
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

 

If you have vundofix, remove it and get the current version

Please download http://www.atribune.org/ccount/click.php?id=4 to C:\
Double-click VundoFix.exe to run it.
click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES.
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

Please let Vundo finish its thing, sometimes it can take multiple passes
====================
Download Superantispyware (SAS)

http://www.superantispyware.com/superantispywarefreevspro.html

Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
· Please paste that information here for me with a new HijackThis log.

This can take a while!

 

Per request, I have posted the VundoFix.txt

Thanks for all your help! I am about to run the SAS as I am writing this


VundoFix V6.5.4

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.3
Old versions of java are exploitable and should be removed.

Scan started at 2:47:42 PM 7/12/2007

Listing files found while scanning....

C:\windows\system32\airlyoqj.ini
C:\windows\system32\daaubbpw.dll
C:\windows\system32\egmiuvat.dll
C:\windows\system32\hiqeuhsq.ini
C:\windows\system32\jjjlm.bak1
C:\windows\system32\jjjlm.bak2
C:\windows\system32\jjjlm.ini
C:\windows\system32\jjjlm.ini2
C:\windows\system32\jjjlm.tmp
C:\windows\system32\jqoylria.dll
C:\windows\system32\kvuvxkpw.dll
C:\WINDOWS\system32\mljjj.dll
C:\windows\system32\osujdrwx.dll
C:\windows\system32\qshueqih.dll
C:\windows\system32\tavuimge.ini
C:\windows\system32\uftmswnx.ini
C:\windows\system32\wpbbuaad.ini
C:\windows\system32\wpkxvuvk.ini
C:\windows\system32\xnwsmtfu.dll
C:\windows\system32\xwrdjuso.ini

Beginning removal...

Attempting to delete C:\windows\system32\airlyoqj.ini
C:\windows\system32\airlyoqj.ini Has been deleted!

Attempting to delete C:\windows\system32\daaubbpw.dll
C:\windows\system32\daaubbpw.dll Has been deleted!

Attempting to delete C:\windows\system32\egmiuvat.dll
C:\windows\system32\egmiuvat.dll Has been deleted!

Attempting to delete C:\windows\system32\hiqeuhsq.ini
C:\windows\system32\hiqeuhsq.ini Has been deleted!

Attempting to delete C:\windows\system32\jjjlm.bak1
C:\windows\system32\jjjlm.bak1 Has been deleted!

Attempting to delete C:\windows\system32\jjjlm.bak2
C:\windows\system32\jjjlm.bak2 Has been deleted!

Attempting to delete C:\windows\system32\jjjlm.ini
C:\windows\system32\jjjlm.ini Has been deleted!

Attempting to delete C:\windows\system32\jjjlm.ini2
C:\windows\system32\jjjlm.ini2 Has been deleted!

Attempting to delete C:\windows\system32\jjjlm.tmp
C:\windows\system32\jjjlm.tmp Has been deleted!

Attempting to delete C:\windows\system32\jqoylria.dll
C:\windows\system32\jqoylria.dll Has been deleted!

Attempting to delete C:\windows\system32\kvuvxkpw.dll
C:\windows\system32\kvuvxkpw.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\mljjj.dll
C:\WINDOWS\system32\mljjj.dll Has been deleted!

Attempting to delete C:\windows\system32\osujdrwx.dll
C:\windows\system32\osujdrwx.dll Has been deleted!

Attempting to delete C:\windows\system32\qshueqih.dll
C:\windows\system32\qshueqih.dll Has been deleted!

Attempting to delete C:\windows\system32\tavuimge.ini
C:\windows\system32\tavuimge.ini Has been deleted!

Attempting to delete C:\windows\system32\uftmswnx.ini
C:\windows\system32\uftmswnx.ini Has been deleted!

Attempting to delete C:\windows\system32\wpbbuaad.ini
C:\windows\system32\wpbbuaad.ini Has been deleted!

Attempting to delete C:\windows\system32\wpkxvuvk.ini
C:\windows\system32\wpkxvuvk.ini Has been deleted!

Attempting to delete C:\windows\system32\xnwsmtfu.dll
C:\windows\system32\xnwsmtfu.dll Has been deleted!

Attempting to delete C:\windows\system32\xwrdjuso.ini
C:\windows\system32\xwrdjuso.ini Has been deleted!

Performing Repairs to the registry.
Done!

 

Keep going

also

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Ugrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6u2.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.

 

Should I do this after I run my SAS?

Again, your expertise is much appreciated.

 

That's fine

 

I do apologize for such a delay. I am still running SAS atm. Elapsed Time: 1:12 and counting

 

Here is the log from SAS:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/12/2007 at 05:06 PM

Application Version : 3.9.1008

Core Rules Database Version : 3268
Trace Rules Database Version: 1279

Scan type : Complete Scan
Total Scan Time : 01:34:45

Memory items scanned : 523
Memory threats detected : 3
Registry items scanned : 5969
Registry threats detected : 23
File items scanned : 83566
File threats detected : 25

Adware.Vundo Variant/Resident
C:\WINDOWS\SYSTEM32\IIFCAXU.DLL
C:\WINDOWS\SYSTEM32\IIFCAXU.DLL

Unclassified.Unknown Origin/System
C:\WINDOWS\SYSTEM32\SSTTR.DLL
C:\WINDOWS\SYSTEM32\SSTTR.DLL
Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\ssttr

Trojan.Downloader-NewJuan/VM
C:\WINDOWS\SYSTEM32\LAVGWTTJ.DLL
C:\WINDOWS\SYSTEM32\LAVGWTTJ.DLL

Adware.Vundo Variant
HKLM\Software\Classes\CLSID\{6CDAD9F2-0B28-46AE-A43D-8573A5597651}
HKCR\CLSID\{6CDAD9F2-0B28-46AE-A43D-8573A5597651}
HKCR\CLSID\{6CDAD9F2-0B28-46AE-A43D-8573A5597651}\InprocServer32
HKCR\CLSID\{6CDAD9F2-0B28-46AE-A43D-8573A5597651}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6CDAD9F2-0B28-46AE-A43D-8573A5597651}

Unclassified.Unknown Origin
HKLM\Software\Classes\CLSID\{938A8A03-A938-4019-B764-03FF8D167D79}
HKCR\CLSID\{938A8A03-A938-4019-B764-03FF8D167D79}
HKCR\CLSID\{938A8A03-A938-4019-B764-03FF8D167D79}\InprocServer32
HKCR\CLSID\{938A8A03-A938-4019-B764-03FF8D167D79}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{938A8A03-A938-4019-B764-03FF8D167D79}
HKCR\CLSID\{938A8A03-A938-4019-B764-03FF8D167D79}

Trojan.WinFixer
HKLM\Software\Classes\CLSID\{979D9D37-C038-4DAA-A3CB-08EC2B56236D}
HKCR\CLSID\{979D9D37-C038-4DAA-A3CB-08EC2B56236D}
HKCR\CLSID\{979D9D37-C038-4DAA-A3CB-08EC2B56236D}\InprocServer32
HKCR\CLSID\{979D9D37-C038-4DAA-A3CB-08EC2B56236D}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\MLJJJ.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{979D9D37-C038-4DAA-A3CB-08EC2B56236D}

Trojan.Downloader-Gen/HitItQuitIt
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{941508F8-CCD9-44E0-AC29-4F1E141373F7}
HKCR\CLSID\{941508F8-CCD9-44E0-AC29-4F1E141373F7}
HKCR\CLSID\{941508F8-CCD9-44E0-AC29-4F1E141373F7}\InprocServer32
HKCR\CLSID\{941508F8-CCD9-44E0-AC29-4F1E141373F7}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks#{941508F8-CCD9-44E0-AC29-4F1E141373F7}
Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\iifcaxu

Adware.Tracking Cookie
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][3].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][2].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][2].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][2].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][2].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][2].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][2].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][1].txt
C:\Documents and Settings\Noel Vallejo\Cookies\[email protected][2].txt

Adware.eXactAdvertising-Installer
C:\DOCUMENTS AND SETTINGS\NOEL VALLEJO\LOCAL SETTINGS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\4PL5N5M1.DEFAULT\CACHE\EAE43085D01

Trojan.Downloader-MGRS
C:\WINDOWS\MGRS.EXE


Here is the log for HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 5:14:36 PM, on 7/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\lcvalencia\My Documents\utilities\anti-spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089571CF-559D-4AD7-9377-CFB723F428E9} - C:\WINDOWS\system32\ssttr.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.67.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1141599311288
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winzzd32 - winzzd32.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

 

Fix these with HiJackThis – mark them, close IE, click fix checked

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)

O2 - BHO: (no name) - {089571CF-559D-4AD7-9377-CFB723F428E9} - C:\WINDOWS\system32\ssttr.dll (file missing)

O20 - Winlogon Notify: winzzd32 - winzzd32.dll (file missing)

START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

Not all temp files will delete and that is normal
Empty the recycle bin
Boot and post a new hijack log from normal NOT safe mode

Please give feedback on what worked/didn’t work and the current status of your system

 

Here is the latest HijackThis log. Everything you stated worked. I do not have any pop-ups or any alerts from Norton/Windows Defender with any virus.

Logfile of HijackThis v1.99.1
Scan saved at 7:52:06 PM, on 7/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\lcvalencia\My Documents\utilities\anti-spyware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.67.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1141599311288
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

 

Clean
If you feel its is fixed mark it solved via Thread Tools above

Turn off restore points, boot, turn them back on – here’s how

http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

This clears infected restore points and sets a new, clean one.