Here is the last HJT log. This is after I ran ABIremover.exe
in safe mode and also ran hoster.exe in normal mode.
I don't know if I got it or not ---
We have had several problems with this one.
It referred me to "fix the random key in the registry with hijackthis
(normally HKLM\Software\Microsoft\Windows\Current Version\Run)and
maybe the bolger BHO. Remember the random name and delete it in your
system32 directory".
I didn't know what this meant so I did not know
what to do here.....
Logfile of HijackThis v1.99.1
Scan saved at 6:16:51 PM, on 7/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Messenger\msmsgs.exe
c:\windows\system32\nffxeg.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\wspan\swgw\FilterAgent.exe
C:\WINDOWS\System32\DllHost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.wspan.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.wspan.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Worldspan Go!
R3 - Default URLSearchHook is missing
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [xfbvdyu] c:\windows\system32\nffxeg.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Worldspan Filter Agent.lnk = C:\wspan\swgw\FilterAgent.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://home.wspan.com
O15 - Trusted Zone: *.worldspan.com
O15 - Trusted Zone: http://*.worldspan.com
O15 - Trusted Zone: *.wspan.com
O15 - Trusted Zone: http://*.wspan.com
O15 - Trusted Zone: *.worldspan.com (HKLM)
O15 - Trusted Zone: *.wspan.com (HKLM)
O16 - DPF: {03DF0933-6E10-4D32-9835-B9A815622831} (WSSystemInfo Class) - https://gopublic.wspan.com/secure/DLLs/WSSystemInformation.cab
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://globallearningcenter.wspan.com/learningcenter/cms/awswaxf-7.0.0.70.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120585951890
O16 - DPF: {7B72C3FC-34B5-4504-B4BE-EB38971A0888} (WSFileIO Class 3) - https://go.worldspan.com/Dlls/WSFileIO3.cab
O16 - DPF: {8E27C92B-1264-101C-8A2F-040224009C02} (Calendar Control 8.0) - http://gopublic.wspan.com/secure/DLLs/mscal.cab
O16 - DPF: {9145A52A-9B22-4858-AEE7-74D6C7D3F366} (BrowserConfig Class) - https://go.wspan.com/secure/DLLs/WSBrowserConfig.cab
O16 - DPF: {CE7C3CF0-4B15-11D1-ABED-709549C10000} - https://go.wspan.com/secure/DLLs/IEHelper.cab
O16 - DPF: {D4233B6D-88A0-11D3-BC29-400011500032} (WspGoCal Class) - http://gopublic.wspan.com/scripts/us/bin/WSCAL.CAB
O16 - DPF: {E474D8A6-9BAF-11D1-9C74-400011900013} (Wsploadctrl Control) - http://home.wspan.com/control/wfwload.cab
O16 - DPF: {E99BF99C-5D95-11D4-A0EC-00500489A32D} (WSFileIO Class) - https://go.wspan.com/secure/DLLs/WSFileIO.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 6.0) - http://gopublic.wspan.com/secure/DLLs/Comdlg32.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
Thank you ---
in safe mode and also ran hoster.exe in normal mode.
I don't know if I got it or not ---
We have had several problems with this one.
It referred me to "fix the random key in the registry with hijackthis
(normally HKLM\Software\Microsoft\Windows\Current Version\Run)and
maybe the bolger BHO. Remember the random name and delete it in your
system32 directory".
I didn't know what this meant so I did not know
what to do here.....
Logfile of HijackThis v1.99.1
Scan saved at 6:16:51 PM, on 7/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Messenger\msmsgs.exe
c:\windows\system32\nffxeg.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\wspan\swgw\FilterAgent.exe
C:\WINDOWS\System32\DllHost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.wspan.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.wspan.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Worldspan Go!
R3 - Default URLSearchHook is missing
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [xfbvdyu] c:\windows\system32\nffxeg.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Worldspan Filter Agent.lnk = C:\wspan\swgw\FilterAgent.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://home.wspan.com
O15 - Trusted Zone: *.worldspan.com
O15 - Trusted Zone: http://*.worldspan.com
O15 - Trusted Zone: *.wspan.com
O15 - Trusted Zone: http://*.wspan.com
O15 - Trusted Zone: *.worldspan.com (HKLM)
O15 - Trusted Zone: *.wspan.com (HKLM)
O16 - DPF: {03DF0933-6E10-4D32-9835-B9A815622831} (WSSystemInfo Class) - https://gopublic.wspan.com/secure/DLLs/WSSystemInformation.cab
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://globallearningcenter.wspan.com/learningcenter/cms/awswaxf-7.0.0.70.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120585951890
O16 - DPF: {7B72C3FC-34B5-4504-B4BE-EB38971A0888} (WSFileIO Class 3) - https://go.worldspan.com/Dlls/WSFileIO3.cab
O16 - DPF: {8E27C92B-1264-101C-8A2F-040224009C02} (Calendar Control 8.0) - http://gopublic.wspan.com/secure/DLLs/mscal.cab
O16 - DPF: {9145A52A-9B22-4858-AEE7-74D6C7D3F366} (BrowserConfig Class) - https://go.wspan.com/secure/DLLs/WSBrowserConfig.cab
O16 - DPF: {CE7C3CF0-4B15-11D1-ABED-709549C10000} - https://go.wspan.com/secure/DLLs/IEHelper.cab
O16 - DPF: {D4233B6D-88A0-11D3-BC29-400011500032} (WspGoCal Class) - http://gopublic.wspan.com/scripts/us/bin/WSCAL.CAB
O16 - DPF: {E474D8A6-9BAF-11D1-9C74-400011900013} (Wsploadctrl Control) - http://home.wspan.com/control/wfwload.cab
O16 - DPF: {E99BF99C-5D95-11D4-A0EC-00500489A32D} (WSFileIO Class) - https://go.wspan.com/secure/DLLs/WSFileIO.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 6.0) - http://gopublic.wspan.com/secure/DLLs/Comdlg32.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
Thank you ---