Hello all, my son accidentally held down the shift key for 8 seconds whilst in a word document and now capital locks is on when it says its not and vice versa and he cant access the numbers on the keyboard - they type as if the shift is on and only produce the symbols. I think it has something to do with filter keys but I dont know what they are or how to disable them. I have tried to hold down the shift key again and turn word on and off but to no avail. He has Office 2003 installed. Any help would be appreciated. Thanks