1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: help with downloaded game install please

Discussion in 'Virus & Other Malware Removal' started by nbnurse95, Jan 31, 2005.

Thread Status:
Not open for further replies.
Advertisement
  1. nbnurse95

    nbnurse95 Thread Starter

    Joined:
    Jun 14, 2003
    Messages:
    149
    hi,
    i need some help with a problem. i've downloaded a couple of games from the internet. when i try to install them i get a message that says:

    Setup was unable to create the directory "C:\Program Files\NCBuy".
    Error 5: Access is denied

    what does this mean and what can i do about it?

    thanks
     
  2. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    34,635
    First Name:
    James
    What games were these you downloaded?
     
  3. nbnurse95

    nbnurse95 Thread Starter

    Joined:
    Jun 14, 2003
    Messages:
    149
    This is the website:

    http://enetwork.ncbuy.com/downloads/ntchanga.html

    The games are: hangaroo, blobs and allout. I love these little games. I can play one on line or dowload to play offline. I would like to play offline if possible.
    Thanks for answering so quickly
     
  4. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    34,635
    First Name:
    James
    I think you should check for spyware. I have downloaded it and installed it. When I opened the program and even once before the installation was complete, the program wanted to connect to the internet. I chose not to register the FREE game. Also I found a few files it has installed, which are offers for credit cards and other stuff.
     
  5. nbnurse95

    nbnurse95 Thread Starter

    Joined:
    Jun 14, 2003
    Messages:
    149
    ok, i understand. i run Spybot and Adaware all the time. but i keep getting that error mesaage and that's what's bugging me. why is it happening and how can i fix it?
     
  6. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    34,635
    First Name:
    James
    Do you know how to make a HJT log. I want to make sure that nothing is running in the backround that could be denying the program access to your computer.

    PS Hang-a-roo is funny :)
     
  7. nbnurse95

    nbnurse95 Thread Starter

    Joined:
    Jun 14, 2003
    Messages:
    149
    Hi,

    yes, hang-a-roo is funny. it's actually the one i was playing on-line, and i wanted to try the others.

    here's my hijackthis log. i know some things are not ok, like the BHO's? but i don't really know for sure what to delete.

    thanks for your help.

    Logfile of HijackThis v1.99.0
    Scan saved at 7:32:24 PM, on 2/1/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
    C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Winamp\winampa.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\IncrediMail\bin\IncMail.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\downloads\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ultralite.rogers.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: C:\WINDOWS\lbbho.dll - {42196BEB-6EB9-43BC-89E3-3D9CCBA95065} - C:\WINDOWS\lbbho.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [4Dg] c:\documents and settings\ash\local settings\temp\4Dg.exe
    O4 - HKLM\..\Run: [TFio95RG] c:\documents and settings\ash\local settings\temp\TFio95RG.exe
    O4 - HKLM\..\Run: [4Dg.exe] C:\documents and settings\ash\local settings\temp\4Dg.exe
    O4 - HKLM\..\Run: [TFio95RG.exe] C:\documents and settings\ash\local settings\temp\TFio95RG.exe
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Windows ControlAd] C:\Program Files\Windows ControlAd\WinCtlAd.exe
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [areslite] "C:\Program Files\Ares Lite Edition\AresLite.exe" -h
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {A243F6C2-34D2-4549-BCCD-A7BEF759B236} (Seekford Solutions, Inc.'s ssiPictureUploader Control) - http://img.funtigo.com/images/uploader/ssiPictureUploader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb15.pogo.com/game/deluxe/insaniquarium/popcaploader_v6.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O23 - Service: avast! iAVS4 Control Service - Unknown - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - Unknown - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
     
  8. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    34,635
    First Name:
    James
    You have a lot of spyware. Unfortunatley I cannot help you at this time. I will ask for this to be moved to the best forum for this where they can help you more quicker then i can.
     
  9. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    >> Start by going to Add/Remove programs and remove "New.net" from there and then reboot. After that follow the rest of these instructions:

    [​IMG] Have these instructions printed or in a convenient Notepad (or Wordpad) file so you can view them in Safe Mode. Have "show hidden (or all) files" checked in Folder Options > View in case you have to search for any hidden files to delete. Also ensure you do NOT have "hide file extensions..." enabled in Folder Options > View

    If HijackThis has not been downloaded or copied to a permanent folder, move it there before beginning.

    Download and unzip to a convenient location the CoolWebShredder, CWShredder.exe available here: http://www.intermute.com/spysubtract/cwshredder_download.html

    Then:

    1 >> Restart in Safe Mode. Instructions here if you need them:http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

    2 >> In Safe Mode run the CoolWebShredder and have it "fix" detected problems. Then run HijackThis and check and "fix" the following entries:

    O2 - BHO: C:\WINDOWS\lbbho.dll - {42196BEB-6EB9-43BC-89E3-3D9CCBA95065} - C:\WINDOWS\lbbho.dll

    O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe

    ^^ delete the "SearchUpgrader" folder from c:\Program Files\Common Files while still in Safe Mode.

    O4 - HKLM\..\Run: [4Dg] c:\documents and settings\ash\local settings\temp\4Dg.exe
    O4 - HKLM\..\Run: [TFio95RG] c:\documents and settings\ash\local settings\temp\TFio95RG.exe
    O4 - HKLM\..\Run: [4Dg.exe] C:\documents and settings\ash\local settings\temp\4Dg.exe
    O4 - HKLM\..\Run: [TFio95RG.exe] C:\documents and settings\ash\local settings\temp\TFio95RG.exe

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Windows ControlAd] C:\Program Files\Windows ControlAd\WinCtlAd.exe

    ^^ delete the "Windows ControlAd" folder from c:\Program Files while in Safe Mode

    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s

    ^ this should be gone


    Additional cleanup instructions: Go to the Control Panel > Internet Options applet. Clear the Temporary Internet Cache, History and Offline Content. Go to the Programs tab and select "reset web settings", including your home page if it has been altered. You can reset that later to what you desire.

    Go to Start > Run, enter %temp% and then click Edit > Select All. Right click on the selected files and folders and delete them

    >> Reboot

    Install, UPDATE, and run a full Ad-Aware SE scan and include the VX2 plugin. Have it remove all it targets. Reboot and post a new scanlog.

    Ad-Aware Home Page

    http://download.lavasoft.de.edgesuite.net/public/plvx2cleaner.exe
    The VX2 plugin will be available in the "add-ons" window once installed and is run from there.

    Note: I have left Ares and Ares lite in your startups. We do not support file sharing applications here, and I cannot assure you that either of these will be functional if they require supported Adware such as is installed here.
     
  10. nbnurse95

    nbnurse95 Thread Starter

    Joined:
    Jun 14, 2003
    Messages:
    149
    Hi, thanks for your help,

    I did all you said, here's my hjt log

    Logfile of HijackThis v1.99.0
    Scan saved at 9:28:41 AM, on 2/2/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
    C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
    C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\downloads\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [areslite] "C:\Program Files\Ares Lite Edition\AresLite.exe" -h
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {A243F6C2-34D2-4549-BCCD-A7BEF759B236} (Seekford Solutions, Inc.'s ssiPictureUploader Control) - http://img.funtigo.com/images/uploader/ssiPictureUploader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb15.pogo.com/game/deluxe/insaniquarium/popcaploader_v6.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O23 - Service: avast! iAVS4 Control Service - Unknown - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - Unknown - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
     
  11. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    You've still got the "new.net" entries in the Scanlog (do NOT use HijackThis to remove those). Was it removed through Add/Remove programs?

    If you are having trouble removing it, see this link:

    http://www.newdotnet.com/removal.html

    And is the gaming issue still present? If so, I don't think it's related to any security or malware problem.
     
  12. nbnurse95

    nbnurse95 Thread Starter

    Joined:
    Jun 14, 2003
    Messages:
    149
    ok, New.Net wasn't in add/remove but i followed your link and removed it manually.
    My games do work now, so thank you very much.

    here's my new hjt log

    Logfile of HijackThis v1.99.0
    Scan saved at 9:39:25 PM, on 2/2/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
    C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
    C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\downloads\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [areslite] "C:\Program Files\Ares Lite Edition\AresLite.exe" -h
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {A243F6C2-34D2-4549-BCCD-A7BEF759B236} (Seekford Solutions, Inc.'s ssiPictureUploader Control) - http://img.funtigo.com/images/uploader/ssiPictureUploader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
    O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb15.pogo.com/game/deluxe/insaniquarium/popcaploader_v6.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O23 - Service: avast! iAVS4 Control Service - Unknown - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - Unknown - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
     
  13. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Great! And you are most welcome for the help! The scanlog looks fine, since you apparently have no further problems I will mark the thread "Solved". For future reference this is something available in the Thread Tools tab.

    I would recommend that you update and apply the cumulative patch to Internet Explorer. You may also want to consider updating to XP SP2. Links for this are available in the "Microsoft" section of the Security Help Tools thread in this forum.
     
  14. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/325454

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice