Solved: Help with error message in add/remove program.

[liketolearn]

I have Windows XP and I noticed while going through the add/remove programs to see what isn't used anymore, a program "Apple Software Update",with 2.15MB, is there that I have no idea where it came from. I tried to remove it and an message came up -
"There is a problem with this Windows Install package. A program required for this instal to complete could not be run. Contact your support personnel or package vendor" -- pressed OK then--"Wait while windows configures."...
then an Add or Remove Program message saying "fatal error during installation"
I don't get it. I want to remove what ever it is, not install anything! Why is there Apple anything on my computer and how did it get there?

Hope to get rid of this. Thanks

 

[Claymore]

Could it be iTunes? If so, can you re-install it and then try uninstalling again?

 

[liketolearn]

Hi. No we don't have iTunes.

 

[Claymore]

Hello again,

Take a look at this:

http://docs.info.apple.com/article.html?artnum=304264

Is the "repair" option available?

If it's still borked, you may be able to remove it manually. Post back if you want to try this.

 

[liketolearn]

Hey it worked!!! Thanks so much, you're good I am sure I will have many more questions to ask in here!!