Solved: help with malware DUP1.exe, DUP2.exe.. HJT log included

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Control

Thread Starter
Joined
Nov 3, 2006
Messages
19
i'm not sure exactly what i have or what it's doing, but i was waiting for a page to load and it froze, so i End Tasked it, then i noticed DUP1.exe in my Task Manager list, it disappeared a few seconds later

then not long after that i got an alert from ZoneAlarm saying Windows Explorer was asking permission to access the internet, i know that's not normal and from past experience that this happens with malware, so i denied permission

now not long after that i get an Error window popup saying "Runtime error at 204 at 13142501", i clicked OK.. not long after that Windows Explorer crashed

i also see that an application DUP2.exe has been created in the C:\ drive

can someone please help me get rid of whatever it is? thank you

i ran HiJackThis and here is the log...

---
Logfile of HijackThis v1.99.1
Scan saved at 4:22:57 PM, on 7/13/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
c:\program files\common files\aol\1132458192\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us3.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\SYSTEM32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [DSL Monitor] C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [xydzyh] C:\WINDOWS\System32\xydzyh.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://www.stonyfield.com/coupons/scriptX/smsx.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/Kashi/Coupons.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Indexing Helps (Indexingbox) - Unknown owner - %WINDIR%\system\svchest.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OESH (Office Source Engine Help) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Download the Trial version of Superantispyware Pro (SAS):
http://www.superantispyware.com/superantispyware.html?rid=3132


Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
· Please paste that information here for me with a new Hijack This log.
 

Control

Thread Starter
Joined
Nov 3, 2006
Messages
19
as SuperAntiSpyware was scanning, my Norton AntiVirus started detecting things as SuperAntiSpyware was detecting them, it seems like they were old files that i had quarentined by other programs previously.. hopefully that didn't affect the scan

and i noticed after i rebooted, IEXPLORER.exe was listed in the Task Manager, but i hadn't opened explorer yet, and the CPU column was going up to 100 every 15 second or so.. i ended the process after running the new HJT log

here are both logs (i deleted the huge list of tracking cookies from the SuperAntiSpyware log because it was too long to post in a reply, i figured they aren't needed, but if you need them let me know and i'll repost).. and thank you for helping...

====

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/14/2007 at 01:38 AM

Application Version : 3.9.1008

Core Rules Database Version : 3269
Trace Rules Database Version: 1280

Scan type : Complete Scan
Total Scan Time : 01:33:50

Memory items scanned : 450
Memory threats detected : 0
Registry items scanned : 5723
Registry threats detected : 9
File items scanned : 38037
File threats detected : 696

Adware.Tracking Cookie


Adware.ClickSpring/Outer Info Network
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo#Publisher
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo#DisplayName
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo#UninstallString
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo#HelpLink
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo#InstallLocation
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo#NoModify
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo#NoRepair
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo#DisplayVersion

Adware.GAIN/Gator
C:\PROGRAM FILES\MP3 TO WAV DECODER\TRICKLER_PIC_M3_DEVELOPMENT.EXE

Adware.ClickSpring/Yazzle
C:\QOOBOX\QUARANTINE\C\PROGRAM FILES\COMMON FILES\YAZZLE1281OINUNINSTALLER.EXE.VIR

Trojan.Downloader-Gen/HardFall
C:\SYSTEM VOLUME INFORMATION\_RESTORE{593172EE-14D9-4262-8426-24BF2115D284}\RP1650\A0148436.DLL

Adware.Vundo Variant
C:\SYSTEM VOLUME INFORMATION\_RESTORE{593172EE-14D9-4262-8426-24BF2115D284}\RP1650\A0148437.DLL


===============


Logfile of HijackThis v1.99.1
Scan saved at 2:11:30 AM, on 7/14/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
c:\program files\common files\aol\1132458192\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us3.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\SYSTEM32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [DSL Monitor] C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [xydzyh] C:\WINDOWS\System32\xydzyh.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://www.stonyfield.com/coupons/scriptX/smsx.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Indexing Helps (Indexingbox) - Unknown owner - %WINDIR%\system\svchest.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OESH (Office Source Engine Help) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
1. Please download The Avenger by Swandog46 to your Desktop.
  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
C:\WINDOWS\System32\xydzyh.exe

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.
  • Under "Script file to execute" choose "Input Script Manually".
  • Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
  • Paste the text copied to clipboard into this window by pressing (Ctrl+V).
  • Click Done
  • Now click on the Green Light to begin execution of the script
  • Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply.

Rescan with Hijack This, close all browser windows except Hijack This, put a checkmark beside these entries and click fix checked.

O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"

O4 - HKLM\..\Run: [xydzyh] C:\WINDOWS\System32\xydzyh.exe


Reboot and post another Hijack This log please.
 

Control

Thread Starter
Joined
Nov 3, 2006
Messages
19
ok, i did everything, but after the reboot when the Avenger log was supposed to open, Notepad opened with a blank new document saying "Cannot find avenger.txt file", so i don't have a log file to post

also i got the "Runtime error 204 at 13142501" again after rebooting twice, causing Windows Explorer to crash again each time, and alerts from ZoneAlarm again saying Windows Explorer was asking permission to access the internet

here's the latest HJT log..

====

Logfile of HijackThis v1.99.1
Scan saved at 4:06:00 PM, on 7/14/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
c:\program files\common files\aol\1132458192\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us3.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\SYSTEM32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [DSL Monitor] C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [xydzyh] C:\WINDOWS\System32\xydzyh.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://www.stonyfield.com/coupons/scriptX/smsx.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Indexing Helps (Indexingbox) - Unknown owner - %WINDIR%\system\svchest.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OESH (Office Source Engine Help) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
I just noticed you have no Service Packs installed.

Before we can provide you anymore assistance, you need to go here: http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx and install "Service Pack 1" This will patch numerous security holes in IE and Windows. Many baddies get on your machine by taking advantage of these vulnerabilities. As your machine stands now it is wide open to attack from all sorts of nasties. You need to get these updates before we proceed or we will be wasting our time.

DO NOT install Service pack 2 yet. If you install SP2 on an infected machine, it will cause serious problems. Just get Service Pack 1 installed then come back here and post a new Hijack This log.
 

Control

Thread Starter
Joined
Nov 3, 2006
Messages
19
i know i'm very behind in security updates, i haven't installed them because of an issue with the model of Hewlett-Packard machine i have and Service Pack 1.. before it can be installed a patch and various other fixes and drivers need updating, and it's very confusing and a lot to go through, and i'm not even sure where to start or how to go about it all, and afraid of something going wrong in the process

the process of going through all the steps i would need to in order to get up to date would be hard enough, let alone having to do it with this problem i have now, so i'm kind of in a desperate situation

i was hoping to just get by with the way things are until i can just get a new PC.. so is there any way at all we can continue without me installing the missing updates?
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
* Click here to download Webroot SpySweeper.

(It's a 2 week trial.)

* Click the Free Trial link under "SpySweeper" to download the program.
* Install it. Once the program is installed, it will open.
* It will prompt you to update to the latest definitions, click Yes.
* Once the definitions are installed, click Options on the left side.
* Click the Sweep Options tab.
* Under What to Sweep please put a check next to the following:
o Sweep Memory
o Sweep Registry
o Sweep Cookies
o Sweep All User Accounts
o Enable Direct Disk Sweeping
o Sweep Contents of Compressed Files
o Sweep for Rootkits

o Please UNCHECK Do not Sweep System Restore Folder.

* Click Sweep Now on the left side.
* Click the Start button.
* When it's done scanning, click the Next button.
* Make sure everything has a check next to it, then click the Next button.
* It will remove all of the items found.
* Click Session Log in the upper right corner, copy everything in that window.
* Click the Summary tab and click Finish.
* Paste the contents of the session log you copied into your next reply.

Also post a new Hijack This log.
 

Control

Thread Starter
Joined
Nov 3, 2006
Messages
19
the trial version of SpySweeper offered now must be different from the one in your directions, not all the options are the same.. i clicked Options on the left, but i didnt see "What to Sweep", and didn't see all of the checkbox options listed the way they appear in your directions.. there were similar ones, but i didn't want to continue since i'm unsure

just a minute ago though as i opened my C:\ directory, i got an alert from Norton about DUP2.exe, and a popup from SpySweeper that an item had been detected and quarentined

i just checked my Norton logs, and these are the logs of the activities within the last hour..

====

Source: C:\WINDOWS\SYSTEM32\XYDZYH.EXE
Click for more information about this risk : Downloader
Action taken: Automatically deleted

========

Source: C:\DUP2.EXE
Click for more information about this risk : Trojan.Dropper
Action taken: Automatically deleted

========

Source: Manual Scanner
Risk category: Virus
Click for more information about this risk : Trojan.Dropper
Action taken: Quarantined
Description: Affected areas:
1 Files:
c:\WINDOWS\SYSTEM\svchest.exe - Quarantined

1 Services:
Indexingbox - Reboot required

1 Additional areas:
Unknown - Deleted

--------------------------------------

and this is the Session Log from SpySweeper..

====

Operation: File Access
Target:
Source: C:\PROGRA~1\NORTON~1\NAVW32.EXE
10:01 PM: Tamper Detection
9:59 PM: File System Shield: found: Trojan Horse: trojan.gen, version 1.0.0.0
9:46 PM: ApplicationMinimized - EXIT
9:46 PM: ApplicationMinimized - ENTER
9:39 PM: ApplicationMinimized - EXIT
9:39 PM: ApplicationMinimized - ENTER
9:30 PM: Informational: ShieldEmail: Start monitoring port 25 for mail activities
9:30 PM: Informational: ShieldEmail: Start monitoring port 110 for mail activities
Keylogger: Off
E-mail Attachment: On
BHO Shield: On
IE Security Shield: On
Alternate Data Stream (ADS) Execution Shield: On
Startup Shield: On
Common Ad Sites: Off
Hosts File Shield: On
Internet Communication Shield: On
ActiveX Shield: On
Windows Messenger Service Shield: On
IE Favorites Shield: On
File System Shield: On
Execution Shield: On
System Services Shield: On
IE Hijack Shield: On
IE Tracking Cookies Shield: Off
9:29 PM: Shield States
9:29 PM: Spyware Definitions: 948
9:28 PM: Spy Sweeper 5.5.1.3356 started
9:28 PM: Spy Sweeper 5.5.1.3356 started
9:28 PM: | Start of Session, Sunday, July 15, 2007 |
***************

and by the way thank you for the continued help, i appreciate it very much

so what does this mean now? has Norton taken care of it?
 

Control

Thread Starter
Joined
Nov 3, 2006
Messages
19
ok, more to add.. after rebooting, after Norton had found and taken action on those items, i got another Norton alert after startup, here is the log info on that..

=====

Source: C:\Program Files\NetMeeting\msmsgs
Click for more information about this risk : Backdoor.Graybird
Action taken: Automatically deleted

----

Source: Manual Scanner
Risk category: Virus
Click for more information about this risk : Backdoor.Graybird
Action taken: Repaired
Description: Affected areas:
1 Services:
Office Source Engine Help - Reboot required

1 Additional areas:
Unknown - Deleted

=====


on my reboot after that, things loaded normally and i didn't receive any other alerts.. i also did a new HJT scan, here's the log..

----

Logfile of HijackThis v1.99.1
Scan saved at 11:15:16 PM, on 7/15/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
c:\program files\common files\aol\1132458192\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us3.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\SYSTEM32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [DSL Monitor] "C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
O4 - HKLM\..\Run: [ZingSpooler] "C:\Program Files\Common Files\Zing\ZingSpooler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [IPHSend] "C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [xydzyh] C:\WINDOWS\System32\xydzyh.exe
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://www.stonyfield.com/coupons/scriptX/smsx.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe


===========

so what does all this mean? i by no means fully understand how to read HJT logs, but from what i can see it seems to have taken care of some of the issues that were previously there, so i'm hoping that's a good thing
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Rescan with Hijack This.
Close all browser windows except Hijack This.
Put a check mark beside these entries and click "Fix Checked".

O4 - HKLM\..\Run: [xydzyh] C:\WINDOWS\System32\xydzyh.exe


Reboot.

Run ActiveScan online virus scan:
http://www.pandasoftware.com/products/activescan.htm

Once you are on the Panda site click the Scan your PC button.
A new window will open...click the Check Now button.
Enter your Country.
Enter your State/Province.
Enter your e-mail address and click send.
Select either Home User or Company.
Click the big Scan Now button.
If it wants to install an ActiveX component allow it.
It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
When download is complete, click on My Computer to start the scan.
When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the ActiveScan report.
 

Control

Thread Starter
Joined
Nov 3, 2006
Messages
19
ok, fixed the item with Hijackthis.. and finally finished scanning with Activescan, it took about 3 and a half hours..

i also got a couple of alerts from SpySweeper during the scan, so i'll post the session logs from today for that too (i started the Activescan around 3:00pm, if that helps tell anything when looking at the times in the SpySweeper log)..

================

Activescan log:

Incident Status Location

Potentially unwanted tool:application/iwon Not disinfected hkey_local_machine\software\iWon
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Adviva Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Bfast Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Barelylegal Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/360i Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Kazaa Networks Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/E-eliminator Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/fe.lea.lycos Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/fe.lea.lycos Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][3].txt
Spyware:Cookie/fe.lea.lycos Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][5].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Bettersearch Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Inet-Traffic Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/MediaTickets Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/DomainSponsor Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/LinkExchange Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Pollstar Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Santa Monica networks inc Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Tickle Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Buzztone Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/seeqA Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Buydomains Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Seeq Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
Potentially unwanted tool:Application/KillApp.A Not disinfected C:\hp\bin\Terminator.exe
======================

SpySweeper log:

6:12 PM: ApplicationMinimized - EXIT
6:12 PM: ApplicationMinimized - ENTER
6:11 PM: Access to Hosts file blocked for C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
6:05 PM: File System Shield: found: Trojan Horse: trojan-backdoor-puv, version 1.0.0.0
6:04 PM: Warning: DoTerm :\Device\HarddiskVolume2\WINDOWS\SYSTEM32\csrss.exe
5:59 PM: File System Shield: found: Adware: hiwire, version 1.0.0.0
5:59 PM: File System Shield: found: Adware: hiwire, version 1.0.0.0
5:59 PM: File System Shield: found: Adware: hiwire, version 1.0.0.0
5:58 PM: File System Shield: found: Adware: hiwire, version 1.0.0.0
5:58 PM: Warning: Spy/Virus found: C:\WINDOWS\LASTGOOD\DOWNLOADED PROGRAM FILES\HIWIRE.INF ProcessName: C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
5:39 PM: Warning: DoTerm :\Device\HarddiskVolume2\WINDOWS\SYSTEM32\csrss.exe
5:39 PM: Warning: DoTerm :\Device\HarddiskVolume2\WINDOWS\SYSTEM32\csrss.exe
Operation: File Access
Target:
Source: C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
3:08 PM: Tamper Detection
2:36 PM: Informational: ShieldEmail: Start monitoring port 25 for mail activities
2:36 PM: Informational: ShieldEmail: Start monitoring port 110 for mail activities
Keylogger: Off
E-mail Attachment: On
BHO Shield: On
IE Security Shield: On
Alternate Data Stream (ADS) Execution Shield: On
Startup Shield: On
Common Ad Sites: Off
Hosts File Shield: On
Internet Communication Shield: On
ActiveX Shield: On
Windows Messenger Service Shield: On
IE Favorites Shield: On
File System Shield: On
Execution Shield: On
System Services Shield: On
IE Hijack Shield: On
IE Tracking Cookies Shield: Off
2:36 PM: Shield States
2:35 PM: Spyware Definitions: 949
2:30 PM: Spy Sweeper 5.5.1.3356 started
2:30 PM: Spy Sweeper 5.5.1.3356 started
2:30 PM: | Start of Session, Tuesday, July 17, 2007 |
***************
2:23 PM: Warning: DoInject :\Device\HarddiskVolume2\WINDOWS\SYSTEM32\csrss.exe
1:13 PM: Informational: ShieldEmail: Start monitoring port 25 for mail activities
1:13 PM: Informational: ShieldEmail: Start monitoring port 110 for mail activities
Keylogger: Off
E-mail Attachment: On
BHO Shield: On
IE Security Shield: On
Alternate Data Stream (ADS) Execution Shield: On
Startup Shield: On
Common Ad Sites: Off
Hosts File Shield: On
Internet Communication Shield: On
ActiveX Shield: On
Windows Messenger Service Shield: On
IE Favorites Shield: On
File System Shield: On
Execution Shield: On
System Services Shield: On
IE Hijack Shield: On
IE Tracking Cookies Shield: Off
1:11 PM: Shield States
1:11 PM: Spyware Definitions: 949
1:09 PM: Spy Sweeper 5.5.1.3356 started
1:09 PM: Spy Sweeper 5.5.1.3356 started
1:09 PM: | Start of Session, Tuesday, July 17, 2007 |
***************
 

Control

Thread Starter
Joined
Nov 3, 2006
Messages
19
new HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 3:16:59 AM, on 7/18/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\common files\aol\1132458192\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us3.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\SYSTEM32\HDBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [DSL Monitor] "C:\Program Files\Efficient Networks\SpeedStream DSL\SPDSTRM.EXE"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN
O4 - HKLM\..\Run: [ZingSpooler] "C:\Program Files\Common Files\Zing\ZingSpooler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1132458192\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [IPHSend] "C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://www.stonyfield.com/coupons/scriptX/smsx.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F8EEB809-EDB8-48C4-851D-F5E3A8C438E5}: NameServer = 68.94.156.1 68.94.157.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

================

and what about this entry..

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

could or should that be fixed? i know it wasn't there in my last clean scan before all this happened

and also there's an entry in the Startup tab of my System Configuration Utility that's partly blank, which didn't used to be there either, which i'm guessing isn't showing up in the HJT logs.. here's a screen cap i took to show it..

http://i18.tinypic.com/4kz9y09.gif

is there a way to get that out of there, or should/could i just uncheck it there?
 
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