Solved: Help with troubleshooting speed. download is 1.6 mbps!!

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tamilynn63

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Joined
Jul 22, 2004
Messages
250
Hi Guys, Need some troubleshooting help with my connection. My speed has decreased drastically beginning in early January, dropping from 27-31mbps to 1.6 mbps
Here is what I have done so far
I have power cycled my router, and I have swapped out ethernet cables to both my router and to my PC.
I have bypassed my router and, direct connected thru my modem . Oddly enough, this was even slower


I am running teamviewer so I can simultaneously check speed on my other win 7 PC (3 feet away) where my download speed is 30.1mbps

I have wirelss devises in the house that have good connection so process of elimination points to my PC. It would be nice if it just stopped working all together. It is the slow speed that confuses me.

Buy an ethernet card and be done with it or have I missed something?


Thanks in advance for your assist

Tami
 
Joined
Mar 31, 2014
Messages
364
And you are connected to your router via Ethernet?

What is the specs of the computer in question?
And since you mentioned that it worked fine prior to January, do you recall making any configuration to the operating system (e.g downloading new softwares...) or made any hardware changes with your current network?

My guess would be something to do with the Operating System that is consuming bandwidth resources making the said computer slow.
 
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