Solved: Hey, Where'd My Shutdown Box Go?!

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

robhic

Robert
Thread Starter
Joined
Jul 5, 2005
Messages
199
Firefox was crashing constantly and I thought I might try using a "Non-destructive, No-reformat, Total Rebuild" option from one of Fred Langa's articles of a few years ago. I'd done this before and it generally worked as specified. A few tweaks here and there to adjust / fix some settings and I was good. So I did it and Windows XP was not really affected -- good OR bad. :(

Everything seemed fine but when I went to shutdown the computer, the "restart, shutdown, log off" box didn't appear and a new one I've NEVER seen in all 7 years of using this computer and XP showed up. This one had 6 boxes: shutdown, log off, cancel, lock computer, change password, task manager. And they didn't really work. It came up if I hit ctrl-alt-del to bring up task manager. I also didn't have but one selection for "shutdown" in the START menu instead of shutdown and log off.

So I waited enough time, IMO, for the system to shut down and pressed the power button. It shut off but I had no way to reboot and also when I'd turn the system on, I got another new box asking for a password. I don't and never have used a password.... But hitting "log in" (I forget the exact term used) would start my computer. But the password is new.

Computer seems to work pretty well, otherwise, so far. I am going to go back and look into ridding myself of the password box. Any other help to get back to the original 3-selection box at shutdown would be appreciated. Here's the TSG log file:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 3 Stepping 4
Processor Count: 1
RAM: 1533 Mb
Graphics Card: MusCVideo32, 96 Mb
Hard Drives: C: Total - 53074 MB, Free - 27613 MB; F: Total - 38122 MB, Free - 37813 MB; G: Total - 200294 MB, Free - 116452 MB;
Motherboard: Dell Computer Corp., 0F4491
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Thanks for any help to get the regular shutdown sequence and box back and get rid of the password if I haven't figured that one out, either!
 

robhic

Robert
Thread Starter
Joined
Jul 5, 2005
Messages
199
Thank you for the quick response! That (kind of) fixed it. I got the 3 boxes back at shutdown. But it takes a while to then get to a box that tells me "it is safe to shut windows down" and I have to push the switch instead of auto shutdown. Better but not 100%. AND........... a few new issues have cropped up and when the machine starts it goes into Safe Mode or a Safe Mode look-alike and my mouse freezes!!! :eek:

Again, thank you for this fix so far and I still have some playing around to do. I am getting the feeling that as much as I like this computer, I need to replace this dinosaur with something newer....
 
Joined
Feb 17, 2008
Messages
2,637
you could try a system restore back to the date before you began "tweaking"or a system repair
 

robhic

Robert
Thread Starter
Joined
Jul 5, 2005
Messages
199
I'm afraid of that because I use ERNDT to restore just my registry and it works really well. BUT ......... after the non-destructive re-install, when I go back a bit before that date I get the safe mode or safe-mode look alike and frozen mouse. :eek: In fact, I am not even sure how I am able to use the system right now, I did a bunch of stuff like booting from the re-installation CD that came with the computer and other questionable things and it sort of goes into a useable configuration on a whim!!! I had left it on all night so as not to have to use the questionable startup and/or shut down sequence. Yes, there is a hell! :(

And System Restore won't work! No set a restore point (won't let me type a name and so won't create a restore point), no go to a restore point (no calendars shown), and no undo previous restore point because there IS NO PREVIOUS DATE SHOWN! This sucker is hosed!
 

robhic

Robert
Thread Starter
Joined
Jul 5, 2005
Messages
199
Fixed the problem the easy way: I bought a new computer! P.S. Think long and hard about Dell....
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top