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Solved: Hijacked For The First Time

Discussion in 'Virus & Other Malware Removal' started by jackielitke, Sep 17, 2004.

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  1. jackielitke

    jackielitke Thread Starter

    Joined:
    Sep 17, 2004
    Messages:
    5
    Hello, Yesterday I fell victim to the CWS Hijacker. I had never heard of it before yesterday, and unfortunately have read nothing but horror stories since. I've been running in circles for the past 24 hours and any help you could give me would be greatly appreciated. I've tried Ad-Aware SE, CWShredder, and the like. Here is my HJT log:

    Logfile of HijackThis v1.97.7
    Scan saved at 6:47:37 PM, on 9/17/2004
    Platform: Windows 2000 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 (5.00.2920.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
    C:\WINNT\System32\svchost.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Linksys\WMP11 Config Utility\NICServ.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\Explorer.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    C:\WINNT\System32\RunDll32.exe
    C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe
    C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
    C:\Program Files\Netropa\Onscreen Display\OSD.exe
    C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\WINNT\THPTBL.TBL:bkfrx
    C:\New Folder\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\gpvze.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\gpvze.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\gpvze.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\gpvze.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\gpvze.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\gpvze.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\gpvze.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {8D4B5556-D50A-3A45-CB52-50D68DF75198} - C:\WINNT\cria.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [McAfee QuickClean Imonitor] C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe /START
    O4 - Global Startup: EPSON Status Monitor 3.2 Environment Check.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
    O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
    O9 - Extra button: PartyPoker.com (HKLM)
    O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
    O9 - Extra button: Point Alert (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {7EB15626-CB8E-4174-8A72-C055B12B4310} (CQD2Loader Object) - http://smartdownloader.com/installer.dll
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Hi jackielitke

    Welcome to TSG! :)

    A new version of Hijack This has been released so get rid of the old one and Click here to download the new one, come back here and post the log from it.

    Also Click here to download getservice.zip and unzip it to your desktop. Open the Getservice folder and click on the getservices.bat file. A notepad will open up with a long list of Services. Please save that notepad file and attach it to your next reply to this thread. It will be easier to attach it rather than copy and paste because it will be too long to paste in one post.

    After you post the next Hijack This log and the getservice list, it is very important that you not restart your computer or attempt to do anything to remove this until I have posted the removal directions because the files and the entries in HJT will change and we will have to start all over again. It would be best that you do nothing at all with the computer until you get the directions.
     
  3. jackielitke

    jackielitke Thread Starter

    Joined:
    Sep 17, 2004
    Messages:
    5
    Thanks so much! I downloaded the latest version of HijackThis and here is the log I just ran. I will post the getservice list in just a second.


    Logfile of HijackThis v1.98.2
    Scan saved at 1:53:35 PM, on 9/18/2004
    Platform: Windows 2000 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 (5.00.2920.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
    C:\WINNT\System32\svchost.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Linksys\WMP11 Config Utility\NICServ.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\Explorer.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    C:\WINNT\System32\RunDll32.exe
    C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe
    C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
    C:\Program Files\Netropa\Onscreen Display\OSD.exe
    C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINNT\THPTBL.TBL:bkfrx
    C:\PROGRA~1\INCRED~1\bin\IncMail.exe
    C:\WINNT\system32\windx32.exe
    C:\New Folder\HJT\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\wmquj.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wmquj.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\wmquj.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\wmquj.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wmquj.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\wmquj.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\wmquj.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {8D4B5556-D50A-3A45-CB52-50D68DF75198} - C:\WINNT\cria.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [windx32.exe] C:\WINNT\system32\windx32.exe
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [McAfee QuickClean Imonitor] C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe /START
    O4 - Global Startup: EPSON Status Monitor 3.2 Environment Check.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
    O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
    O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\program files\partypoker\IEExtension.dll
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\program files\partypoker\IEExtension.dll
    O9 - Extra button: Point Alert - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\MyPointsPointAlert\System\Temp\mypoints_script0.htm (file missing) (HKCU)
    O9 - Extra button: (no name) - {67B50696-04BA-48ea-A697-28AA0EAA9C26} - file://C:\Program Files\MyPoints_PointAlert\Sy800\Tp800\scri800a.htm (file missing) (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {7EB15626-CB8E-4174-8A72-C055B12B4310} (CQD2Loader Object) - http://smartdownloader.com/installer.dll
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
     
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    You didn't post the getservices file. I need to see that before I can proceed with the removal. Please do that and while you're at it scan again with HJT and post another log from it too. I just want to be certain that nothing changes in the log between now and the time you post the services list.

    I will be online until at least midmight tonight so if you can get that posted before then we should be able to get this taken care of tonight.
     
  5. jackielitke

    jackielitke Thread Starter

    Joined:
    Sep 17, 2004
    Messages:
    5
    Ok, here is the GetService list I just generated. Sorry it took me so long.
     

    Attached Files:

  6. jackielitke

    jackielitke Thread Starter

    Joined:
    Sep 17, 2004
    Messages:
    5
    Here is the new HJT log. I just ran it again.Logfile of HijackThis v1.98.2
    Scan saved at 2:43:42 PM, on 9/18/2004
    Platform: Windows 2000 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 (5.00.2920.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
    C:\WINNT\System32\svchost.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Linksys\WMP11 Config Utility\NICServ.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\Explorer.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    C:\WINNT\System32\RunDll32.exe
    C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe
    C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
    C:\Program Files\Netropa\Onscreen Display\OSD.exe
    C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINNT\THPTBL.TBL:bkfrx
    C:\WINNT\system32\windx32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\New Folder\HJT\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {8D4B5556-D50A-3A45-CB52-50D68DF75198} - C:\WINNT\cria.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [windx32.exe] C:\WINNT\system32\windx32.exe
    O4 - HKLM\..\RunOnce: [KB832353] "C:\WINNT\INF\unregmp2.exe" /UpdateWMP
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [McAfee QuickClean Imonitor] C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe /START
    O4 - Global Startup: EPSON Status Monitor 3.2 Environment Check.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
    O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
    O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\program files\partypoker\IEExtension.dll
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\program files\partypoker\IEExtension.dll
    O9 - Extra button: Point Alert - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\MyPointsPointAlert\System\Temp\mypoints_script0.htm (file missing) (HKCU)
    O9 - Extra button: (no name) - {67B50696-04BA-48ea-A697-28AA0EAA9C26} - file://C:\Program Files\MyPoints_PointAlert\Sy800\Tp800\scri800a.htm (file missing) (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {7EB15626-CB8E-4174-8A72-C055B12B4310} (CQD2Loader Object) - http://smartdownloader.com/installer.dll
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
     
  7. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    I am pasting this service info here for my reference. I'll post the removal directions momentarily.

    SERVICE_NAME: O?’ŽrtñåȲ$Ó
    (null)
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : C:\WINNT\THPTBL.TBL:bkfrx /s
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Remote Procedure Call (RPC) Helper
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem
     
  8. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    First Click here to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.
    ___________________________________________________________________________

    Click here to download CWShredder. Do Not run it yet. Download it to the desktop and have it ready to run later.

    ____________________________________________________________________

    Click here to download AboutBuster created by Rubber Ducky.

    Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
    _____________________________________________________________________

    Now go ahead and set your computer to show hidden files like so:

    Click on My Computer then click Tools > Folder Options. In Folder options click on the View tab. Under Files and Folders tick "Show hidden files and folders" then uncheck "Hide file extensions for known file types" and uncheck "Hide protected operating system files (recommended)". Now click "Like current folder" then "Apply" and "OK"
    ______________________________________________________________________

    Sign off the internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.
    ______________________________________________________________________


    Click Start > Run > and type in:

    services.msc

    Click OK.

    In the services window find Remote Procedure Call (RPC) Helper.
    Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.

    CAUTION: There is also a service named Remote Procedure Call (RPC) Locator and one called Remote Procedure Call (RPC) . These are the legitimate services. Do not stop those two.
    ______________________________________________________________________

    Restart to safe mode.

    How to start your computer in safe mode


    Perform the following steps in safe mode:

    ____________________________________________________________________


    Double click on the cwsserviceemove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have it's contents added to the registry.
    ____________________________________________________________________

    Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!

    Put a check by these entries in Hijack This and click the "Fix Checked" button:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\qbdxb.dll/sp.html#29126

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {8D4B5556-D50A-3A45-CB52-50D68DF75198} - C:\WINNT\cria.dll

    O4 - HKLM\..\Run: [windx32.exe] C:\WINNT\system32\windx32.exe

    O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)

    O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\System32\ms.exe (file missing)

    O9 - Extra button: Point Alert - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\MyPointsPointAlert\System\Temp\mypoints_script0.htm (file missing) (HKCU)

    O9 - Extra button: (no name) - {67B50696-04BA-48ea-A697-28AA0EAA9C26} - file://C:\Program Files\MyPoints_PointAlert\Sy800\Tp800\scri800a.htm (file missing) (HKCU)

    O16 - DPF: {7EB15626-CB8E-4174-8A72-C055B12B4310} (CQD2Loader Object) - http://smartdownloader.com/installer.dll

    Find and delete these files:

    C:\WINNT\THPTBL.TBL:bkfrx
    C:\WINNT\cria.dll
    C:\WINNT\system32\windx32.exe

    Navigate to the C:\WINNT\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\Documents and Settings\Administrator (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    ________________________________________________________________________

    Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
    _______________________________________________________________________

    Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.
    _______________________________________________________________________

    Boot back into Windows now.

    Go here and do an online virus scan.

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.



    This hijacker is known to alter or delete certain files so check this out please:

    Download the Hoster from here . UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

    If you have Spybot S&D installed you will also need to replace one file.
    Go here and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Check in the C:\WINNT\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\WINNT\system32\dllcache folder.
    Find shell.dll and right click on it. Choose Copy from the menu.
    Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.


    control.exe may have been deleted.
    See if control.exe is present in C:\WINNT\system32

    If control.exe isn't there, Click here to download control_2000.zip.

    Unzip the file and copy the new control.exe file to the C:\WINNT\System32 folder.


    IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended here.
     
  9. jackielitke

    jackielitke Thread Starter

    Joined:
    Sep 17, 2004
    Messages:
    5
    THANK YOU!!!!!! I have my browser back. You Rock! I changed my security settings just as you suggested so hopefully I won't find myself in this same boat again. Please let me know if there is any other clean-up I need to do. I really appreciate all of your help and attention. I will definately be making a donation.
     
  10. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    My pleasure! :)

    Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

    I'm closing this thread. If you need it reopened please PM me or one of the other mods.

    Anyone else with a similar problem please start a "New Thread".
     
  11. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    One more thing I need to suggest before I close this thread:

    IMPORTANT!: I highly recommend that you go to Windows update and install all "Critical Updates and Service Packs" ASAP!. This will patch numerous security holes in IE and Windows. Many baddies get on your machine by taking advantage of these vulnerabilities. As your machine stands now it is wide open to attack from all sorts of nasties. You need to get these updates IMMEDITELY!
     
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