Solved: Hijackthis log online virus info needed

[myrc60]

I love you guys!

Working on my parents computer today, ran spybot and adaware and this is the resulting hijackthis log. I am not 100% sure they have antivirus running on here. I thought I saw a post recommending an online virus scan. If someone has the link for that I could sure use it. Thanks for your time.

Logfile of HijackThis v1.97.7
Scan saved at 12:41:19 PM, on 4/21/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SOINTGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ESOFT\EBOARD\EBOARD.EXE
C:\PROGRAM FILES\EARTHLINK 5.0\CONMGR.EXE
C:\PROGRAM FILES\EARTHLINK 5.0\UPDATEMGR.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\EARTHLINK 5.0\ETOOLBAR.EXE
C:\WINDOWS\SYSTEM\MRTMNGR.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\EARTHLINK 5.0\FASTLANE\ARUPLD32.EXE
C:\MY DOCUMENTS\DOWNLOAD\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lycos.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.e4me.com/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [eMachine eBoard] C:\PROGRA~1\ESOFT\EBOARD\eBoard.exe
O4 - HKLM\..\Run: [SO5 Integrator Pass Two] C:\WINDOWS\SOINTGR.EXE
O4 - HKLM\..\Run: [ConMgr.exe] "C:\PROGRAM FILES\EARTHLINK 5.0\CONMGR.EXE"
O4 - HKLM\..\Run: [UpdateMgr.exe] "C:\PROGRAM FILES\EARTHLINK 5.0\UPDATEMGR.EXE" /NOCM
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\SYSUPD.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SO5 Integrator Pass One] C:\WINDOWS\SOINTGR.EXE
O4 - HKCU\..\Run: [IM] C:\PROGRAM FILES\EARTHLINKIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: AdSubtract.lnk = C:\Program Files\interMute\AdSubtract\AdSub.exe
O4 - Startup: EarthLink ToolBar 5.0.lnk = C:\Program Files\EarthLink 5.0\etoolbar.exe
O4 - Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\spysub.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Instant Messenger (SM) (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.e4me.com/start.html
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38057.6346064815

 

[starwaves77]

Here are some online scans:

RavantVirus Scan
Bitdefender Virus Scan
Trojan/Pest Scan
TrojanScan

They don't appear to be running any antivirus software, or it's not enabled:

Free virus software: AVAST


Run Hijack again, put a check next to the following entry, and click FIX,

O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\SYSUPD.EXE

 

[thegreatone]

Here is a page with some free antivirus software



http://www.majorgeeks.com/downloads29.html

 

[myrc60]

Thanks for all your help. I'm installing 21 critical updates at the moment and will deal with these later. I love you guys!

 

[Cookiegal]

They also have a CoolWebSearch browser hijack so have them download and run CWShredder.

Download CWShredder

http://www.spywareinfo.com/~merijn/files/CWShredder.exe

Close all browser windows, open cwshredder.exe then click "Fix" and let it run.

Then restart your computer and post another log.

IMPORTANT! To help prevent this from happening again, you should install all the security patches and critical updates.

It would also be wise to download and run the following programs.

AD-AWARE

Go here: http://www.lavasoftusa.com/support/download/
and download Ad-Aware 6 Build 181

Install the program and launch it.

First in the main window look in the bottom right-hand corner and click on Check for updates now and download the latest reference files.

Make sure the following settings are made and on -------ON=GREEN

From main window: Click Start then Activate in-depth scan (recommended)

Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

Click proceed to save your settings.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it. (Right click the window and choose select all from the drop down menu and click Next)

Restart your computer

Download and run: SPYBOT SEARCH & DESTROY, here:

http://download.com.com/3000-2144-1...tml?tag=lst-0-1

Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode). Click online, Search for updates, Download all available updates. Close all Browser windows, Click ''Check for Problems'', Put a check in every entry Spybot Search & Destroy flags with a red exclamation mark and click ''Fix Selected Problems'' , Then restart your computer.

Download both of these for added protection: SPYWAREBLASTER & SPYWAREGUARD, here:

http://www.javacoolsoftware.com/spywareblaster.html

Then post another Hijack This log please.

Cookie

 

[myrc60]

Thanks for noticing that Cookiegal...I will have access to the system again in a few days and will take care of that then. They've had this system for about 5 years now and this is the first time I've had a gander at it. Can you tell? I did get all the critical updates installed but it took a long time. You claim not to be an expert, but in my eyes, you are much closer to it than I.

 

[Cookiegal]

Hi Myrc60,

You're very welcome. There is at least one virus in your log so hopefully those scans will take care of it.

Once you've had a chance to run everything, please post the log back into this same thread. If it's fallen back and you can't find it, just click on Search and then Advanced search and in there search for posts by your username and you will be able to find it. It's always best to see what's already been done before.

BTW, thanks for your kind words. No, I'm not an expert, yet. But I am working towards it. I really enjoy doing this and am studying hard and learning all the time from my mentors here on the forum. I'm sure they know who they are.

Cookie