1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: how do I delete my HP printer and devices and reinstall

Discussion in 'Hardware' started by giveup, Aug 29, 2014.

Thread Status:
Not open for further replies.
Advertisement
  1. giveup

    giveup Thread Starter

    Joined:
    Aug 29, 2014
    Messages:
    3
    How do I uninstall HP printer and devices and reinstall. I can't get it to work or find drivers. There are 4 items showing up on my folder and one is a computer the other is a mouse and 2 printers. I can't delete any of them. Please HELP! I give up!
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,615
    First Name:
    Frank
    What is the brand name and model name and model number of your computer?

    What is the model name and model number of your HP printer?

    What Windows version and bit version is your computer running?

    ---------------------------------------------------------
     
  3. giveup

    giveup Thread Starter

    Joined:
    Aug 29, 2014
    Messages:
    3
    I have an HP 2000 Vision 8.1 64 bit and HP Officejet 4680 all-in-one printer..This is all I know about it. Hope this helps.
     
  4. Agye

    Agye

    Joined:
    Aug 27, 2014
    Messages:
    228
    how did you try deleting them through device and printers or control panel?
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,615
    First Name:
    Frank
    I've never used Windows 8/8.1, so I'm not familiar with its settings.

    I assume its list of installed programs and drivers is in Control Panel - Programs And Features like it is in Windows Vista and Windows 7.

    ------------------------------------------------------------

    Here is the support site for the HP Officejet J4680 All-In-One Printer.

    You should add and save this site in your browser's favorites/bookmarks list so you can quickly refer to it when needed.

    The full-feature software driver package (version 14.8.0) for it for Windows 8.1 64-bit is located here.

    The troubleshooting section on how to install/uninstall the software driver package is located here.

    ------------------------------------------------------------
     
  6. giveup

    giveup Thread Starter

    Joined:
    Aug 29, 2014
    Messages:
    3
    Thanks for your help Flavalee..
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,615
    First Name:
    Frank
    You're welcome. :)

    -----------------------------------------------------------
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1132562

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice