Solved: how do i get rid of about blank got xp pro

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zorro87

Thread Starter
Joined
Dec 26, 2005
Messages
6
hi there got a major problem got this bug called about blank that changes my log on address to about blank and i can not get rid of iam running xp pro this is my log file thank you




Logfile of HijackThis v1.99.1
Scan saved at 13:04:31, on 27/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Advanced Interactive Multimedia\aim.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\MICROS~4\GIANTA~1.EXE
C:\Program Files\ISS\BlackICE\blackd.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\ISS\BlackICE\rapapp.exe
C:\WINDOWS\system32\srvany.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\resetservice.exe
C:\WINDOWS\winhj.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winkt.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\GhostSurf 2005\Proxy.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\DV Series\Console\Watch.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\GhostSurf 2005\Scheduler daemon.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareUpdater.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\larla.dll/sp.html#10001%
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\larla.dll/sp.html#10001%
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\larla.dll/sp.html#10001%
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\larla.dll/sp.html#10001%
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\larla.dll/sp.html#10001%
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\larla.dll/sp.html#10001%
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\larla.dll/sp.html#10001%
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {E6A5DEB6-DFBB-FF53-9851-961BC9F9B592} - C:\WINDOWS\system32\crew.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [Advanced Interactive Multimedia] C:\Program Files\Advanced Interactive Multimedia\aim.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [GhostSurfDelSatellite] "C:\Program Files\GhostSurf 2005\DeleteSatellite.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [winhj.exe] C:\WINDOWS\winhj.exe
O4 - HKLM\..\RunServices: [VGA Startup] vgacard.exe
O4 - HKLM\..\RunServices: [Internet Content Publisher] icp.exe
O4 - HKLM\..\RunOnce: [winkt.exe] C:\WINDOWS\system32\winkt.exe
O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: Scheduler.lnk = C:\Program Files\GhostSurf 2005\Scheduler daemon.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: GhostSurf proxy.lnk = C:\Program Files\GhostSurf 2005\Proxy.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesuk.dll
O9 - Extra button: Cosmi Popup Blocker - {4B3520B0-D518-4443-BA9E-2D4CE7F773C5} - C:\Program Files\Cosmi\Pop Up Ad Blocker\PopupBlock.exe
O9 - Extra 'Tools' menuitem: Cosmi Popup Blocker - {4B3520B0-D518-4443-BA9E-2D4CE7F773C5} - C:\Program Files\Cosmi\Pop Up Ad Blocker\PopupBlock.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{11A0AE44-A3F7-44C7-91EB-2BF34CB245DE}: NameServer = 80.225.255.50 80.225.255.58
O17 - HKLM\System\CS1\Services\Tcpip\..\{11A0AE44-A3F7-44C7-91EB-2BF34CB245DE}: NameServer = 80.225.255.50 80.225.255.58
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\syscx32.exe (file missing)
O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Manageer Network Connections (Kern32) - Unknown owner - C:\WINDOWS\System32\telcmd.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\rapapp.exe
O23 - Service: Reset 5 - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Working Network Connections (TY164) - Unknown owner - C:\WINDOWS\System32\hicom.exe (file missing)
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Welcome to TSG :)

If this system has been rebooted or shut down since you last posted this log, please post a new one.

If it hasn't, let me know and we can proceed with instructions.
 

zorro87

Thread Starter
Joined
Dec 26, 2005
Messages
6
i have just run webroot spy sweeper and put on black ice it seems to have done the trick but i am not that tech to know so here is my new log thanks


Logfile of HijackThis v1.99.1
Scan saved at 11:17:18, on 28/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\ISS\BlackICE\rapapp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\srvany.exe
C:\WINDOWS\system32\resetservice.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Desktop Firewall\webrootdesktopfirewall.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\DV Series\Console\Watch.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webroot\Desktop Firewall\WDFDataService.exe
C:\Program Files\Webroot\Desktop Firewall\FirewallNTService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\DVD Ghost\DVDGhost.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart.exe
C:\Program Files\Ahead\Nero Recode\Recode.exe
C:\WINDOWS\System32\imapi.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HTTP://www.tiscali.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [WebrootDesktopFirewall] C:\Program Files\Webroot\Desktop Firewall\webrootdesktopfirewall.exe -t
O4 - HKLM\..\RunServices: [VGA Startup] vgacard.exe
O4 - HKLM\..\RunServices: [Internet Content Publisher] icp.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: Scheduler.lnk = C:\Program Files\GhostSurf 2005\Scheduler daemon.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesuk.dll
O9 - Extra button: Cosmi Popup Blocker - {4B3520B0-D518-4443-BA9E-2D4CE7F773C5} - C:\Program Files\Cosmi\Pop Up Ad Blocker\PopupBlock.exe
O9 - Extra 'Tools' menuitem: Cosmi Popup Blocker - {4B3520B0-D518-4443-BA9E-2D4CE7F773C5} - C:\Program Files\Cosmi\Pop Up Ad Blocker\PopupBlock.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{11A0AE44-A3F7-44C7-91EB-2BF34CB245DE}: NameServer = 80.225.255.50 80.225.255.58
O17 - HKLM\System\CS1\Services\Tcpip\..\{11A0AE44-A3F7-44C7-91EB-2BF34CB245DE}: NameServer = 80.225.255.50 80.225.255.58
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\syscx32.exe (file missing)
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\rapapp.exe
O23 - Service: Reset 5 - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Webroot Desktop Firewall Data Service (WebrootDesktopFirewallDataService) - Webroot Software, Inc. - C:\Program Files\Webroot\Desktop Firewall\WDFDataService.exe
O23 - Service: Webroot Desktop Firewall (WebrootFirewall) - Unknown owner - C:\Program Files\Webroot\Desktop Firewall\FirewallNTService.exe
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
You will need to download the following tools and have them ready to run. Do not run any of them until instructed to do so:

Click here to download cwsserviceremove.zip: http://castlecops.com/zx/flrman1/cwsserviceremove.zip
Unzip it to your desktop and have it ready to run later.

*Download Cleanup from Here
  • A window will open and choose SAVE, then DESKTOP as the destination.
  • On your Desktop, click on Cleanup40.exe icon.
  • Then, click RUN and place a checkmark beside "I Agree"
  • Then click NEXT followed by START and OK.
  • A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
  • Click OK
  • DO NOT RUN IT YET

Download KillBox here: http://www.downloads.subratam.org/KillBox.zip
Save it to your desktop.
DO NOT run it yet.

Click here to download CWShredder: http://cwshredder.net/bin/CWShredder.exe
DO NOT run it yet. Download it to the desktop and have it ready to run later.

Click here to download AboutBuster created by Rubber Ducky: http://www.majorgeeks.com/AboutBuster_d4289.html

Unzip AboutBuster to the desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit".

DO NOT run it yet.
Just update the program for later.

Click here to download the trial version of Ewido Security Suite:
http://www.ewido.net/en/download/

· Install Ewido.
· During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
· Launch ewido.
· It will prompt you to update click the OK button and it will go to the main screen.
· On the left side of the main screen click update.
· Click on Start and let it update.
· DO NOT run a scan yet. You will do that later in Safe Mode.

Now go ahead and set your computer to show hidden files like so:

Go to Start – Search and under More advanced search options, make sure there is a check by Search System Folders and Search hidden files and folders and Search system subfolders.

Next, click on My Computer, Go to Tools – Folder Options. Click on the View tab and make sure that Show hidden files and folders is checked. Also uncheck Hide protected operating system files and Hide extensions for known file types. Now click Apply to all folders. Click Apply and then OK.

After you have downloaded all the above tools, sign off the Internet and remain offline until this procedure is complete. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.

Click Start – Run - and type in:

services.msc

Click OK.

In the services window find: Network Security Service

Right click and choose Properties. On the General tab under Service Status click the Stop button to stop the service. Beside Startup Type in the dropdown menu select Disabled. Click Apply then OK. Exit the Services utility.

Note: You may get an error here when trying to access the properties of the service. If you do get an error, just select the service and look there in the top left of the main service window and click "Stop" to stop the service. If that gives an error or it is already stopped, just skip this step and proceed with the rest.

You'll need to disable SpySweeper's realtime protection while we run these fixes.

* Open Spysweeper and click on Options > Program Options and uncheck "load at windows startup".
On the left click "shields" and then uncheck everything there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".
Exit the program.

You can re-enable these when we are finished here.

Boot into Safe Mode (start tapping the F8 key at Startup, before the Windows logo screen)

Double click on the cwsserviceremove.reg file you downloaded at the beginning to enter into the registry.......Answer yes when asked to have it's contents added to the registry.

Run HijackThis and put a check by these entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O4 - HKLM\..\RunServices: [VGA Startup] vgacard.exe

O4 - HKLM\..\RunServices: [Internet Content Publisher] icp.exe

O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\syscx32.exe (file missing)


Once you’ve checked all of the above entries, click the Fix Checked button.

Exit Hijack This.

Double-click on Killbox.exe to run it.
Now put a tick by Standard File Kill.
In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file.
It will ask for confimation to delete the file.
Click Yes.
Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINDOWS\system32\vgacard.exe

C:\WINDOWS\system32\icp.exe

C:\WINDOWS\syscx32.exe


Note: It is possible that Killbox will tell you that one or more files do not exist.
If that happens, just continue on with all the files. Be sure you don't miss any.

Exit the KillBox.

Navigate to the C:\Windows\Temp folder.
Open the Temp folder and go to Edit>Select All then Edit>Delete to delete the entire contents of the Temp folder.

Go to Start>Run and type %temp% in the Run box.
The Temp folder will open. Click Edit>Select All then Edit>Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel>Internet Options.
On the General tab under "Temporary Internet Files" Click "Delete Files".
Put a check by "Delete Offline Content" and click OK.
Click on the Programs tab then click the "Reset Web Settings" button.
Click Apply then OK.

Next run AboutBuster. Double click Aboutbuster.exe, click OK, click Start then click OK. This will scan your computer for the bad files and delete them.

Now, run CWShredder. Just click on the cwshredder.exe then click Fix (Not Scan only) and let it do its thing.

* Run Cleanup:
  • Click on the "Cleanup" button and let it run.
  • Once its done, close the program.

* Run Ewido:
Click on scanner
Click Complete System Scan and the scan will begin.
During the scan it will prompt you to clean files, click OK.
When the scan is finished, look at the bottom of the screen and click the Save report button.
Save the report to your desktop.

Restart your compter into Normal Mode.

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer.

Go here and do an online virus scan: http://housecall.trendmicro.com/

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.

This hijacker is known to alter or delete certain files so check this out please:

Download the Hoster from here:
www.funkytoad.com/download/hoster.zip
Run Hoster and press Restore Original Hosts, OK, and Exit Program.

If you have Spybot S&D installed you will also need to replace one file.
Go here: http://www.spywareinfo.com/~merijn/winfiles.html
Download SDHelper.dll
Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll.
If you do not have one, go to the C:\Windows\system32\dllcache folder.
Find shell.dll and right click on it. Choose Copy from the menu.
Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.

The file "Control.exe" may have been deleted.
See if Control.exe is present in C:\windows\system32

If Control.exe isn't there, go here: http://www.spywareinfo.com/~merijn/winfiles.html
Download control.exe per the instructions at the site.

IMPORTANT!: Please check your ActiveX security settings.
They may have been changed by this CWS variant to allow ALL ActiveX!
Reset your ActiveX security settings like so...
Go to Internet Options - Security - Internet, press 'default level', then OK.
Now press "Custom Level."

In the ActiveX section, set the first two options "Download Signed and Unsigned ActiveX controls" to 'Prompt', and "Initialize and Script ActiveX Controls not marked as Safe" to 'Disable'.

Reboot and post another Hijack This log please.
 

zorro87

Thread Starter
Joined
Dec 26, 2005
Messages
6
Happy New Year. Hope 2006 will bring you good tidings.

I downloaded the file swserviceremove.zip.

1. The instructions said to answer 'yes' when asked to have its contents added to the registry but I did not get that option.
2. I ran Hijack This to check the entries you stated but could not find O23-Service Network Security Service.....
3. The online Virus scan - Housecall took 3 hours to complete but it wasn't clear if it did it properly. I deleted everything they said but the program didn't confirm if everything was deleted so here is my new log file.

Logfile of HijackThis v1.99.1
Scan saved at 22:07:07, on 31/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Desktop Firewall\webrootdesktopfirewall.exe
C:\Program Files\DVD Ghost\DVDGhost.EXE
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\DV Series\Console\Watch.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\ISS\BlackICE\rapapp.exe
C:\WINDOWS\system32\srvany.exe
C:\WINDOWS\system32\resetservice.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webroot\Desktop Firewall\WDFDataService.exe
C:\Program Files\Webroot\Desktop Firewall\FirewallNTService.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WebrootDesktopFirewall] C:\Program Files\Webroot\Desktop Firewall\webrootdesktopfirewall.exe -t
O4 - HKCU\..\Run: [DVDXGhost] C:\Program Files\DVD Ghost\DVDGhost.EXE
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: Scheduler.lnk = C:\Program Files\GhostSurf 2005\Scheduler daemon.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesuk.dll
O9 - Extra button: Cosmi Popup Blocker - {4B3520B0-D518-4443-BA9E-2D4CE7F773C5} - C:\Program Files\Cosmi\Pop Up Ad Blocker\PopupBlock.exe
O9 - Extra 'Tools' menuitem: Cosmi Popup Blocker - {4B3520B0-D518-4443-BA9E-2D4CE7F773C5} - C:\Program Files\Cosmi\Pop Up Ad Blocker\PopupBlock.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\blackd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: PSPShuffleIndexer - Unknown owner - c:\program files\psp shuffle\pspshuffleindexer.exe (file missing)
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\BlackICE\rapapp.exe
O23 - Service: Reset 5 - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Webroot Desktop Firewall Data Service (WebrootDesktopFirewallDataService) - Webroot Software, Inc. - C:\Program Files\Webroot\Desktop Firewall\WDFDataService.exe
O23 - Service: Webroot Desktop Firewall (WebrootFirewall) - Unknown owner - C:\Program Files\Webroot\Desktop Firewall\FirewallNTService.exe

Many thanks
 

zorro87

Thread Starter
Joined
Dec 26, 2005
Messages
6
sent a donation everything is woking fine keep up the good work and thanks for your help
zorrohttp://images.techguy.org/smilies/thumbsup.gif
(y)
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
You're very welcome and thanks for the donation! :)

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

You can mark your thread "Solved" from the Thread Tools drop down menu.
 
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