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Solved: How do I rid my laptop of this MalWare "Trogans-ZL-000"?

Discussion in 'Virus & Other Malware Removal' started by Stevieee, Jan 19, 2015.

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  1. Stevieee

    Stevieee Thread Starter

    Joined:
    Jan 14, 2015
    Messages:
    3
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
    Processor: Intel(R) Celeron(R) CPU 550 @ 2.00GHz, x64 Family 6 Model 22 Stepping 1
    Processor Count: 1
    RAM: 3574 Mb
    Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 384 Mb
    Hard Drives: C: Total - 63718 MB, Free - 17207 MB; D: Total - 7124 MB, Free - 1805 MB;
    Motherboard: Dell Inc., 0U990C
    Antivirus: PC Cleaners, Updated: Yes, On-Demand Scanner: Disabled
    Antivirus program "Kasperky". Malwarebytes, SpyBot only one to detect Trogans-ZL-000 and not clean it out of my laptop.
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    Hi, how did you remove the Trogans-ZL-000?
    You may need help from our Malware Experts to make sure that your pc is clean and safe to use.
     
  3. Stevieee

    Stevieee Thread Starter

    Joined:
    Jan 14, 2015
    Messages:
    3
    blues_harp28, I'm confused. My problem is NOT solved. I'm new and hope I did not mark something that pointed somewhere that my problem of "Please help me remove Trogans-ZL-000 from my laptop".
    Thanks for your time,
    Stevieee
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    Hi, your post has been moved to the Virus and Malware forum.
    They are always busy but will get to you as soon as possible.
     
  5. askey127

    askey127 Malware Specialist

    Joined:
    Dec 22, 2006
    Messages:
    3,721
    Hi Stevieee,
    -----------------------------------------------
    Please download MiniToolBox and run it.
    Double click MiniToolBox.exe to launch the program.
    Checkmark only the following boxes in the list:
    • Flush DNS
    • List Installed Programs
    • List Users, Partitions and Memory size
    Click Go to start the scan.
    When finished a log Result.txt will open.
    Please post the contents of that log in your next reply.

    askey127
     
  6. Stevieee

    Stevieee Thread Starter

    Joined:
    Jan 14, 2015
    Messages:
    3
    blues_harp28, I have KASPERSKY 3.0 as my Virus protector and this Virus(Trogans-ZL-000) has been on my computer for some time. Microsoft would not fix without $CASH$. SpyBot could find it every time since I just added SpyBot recently, but SpyBot would not eradicate the Virus. I went to KASPERSKY's Support site and found their "Virus removal Tool 2011". I don't know why I did not go to them first since I paid for their full service. Anyway, I ran the Tool and the Virus still there. KASPERSKY then gave a tip to run removal tool in "the SAFE MODE". I did. KASPERSKY finally found the Virus for the first time and may have killed it. Then ran "SpyBot" in "Safe Mode". I believe SpyBot killed the Virus also. To make sure, I ran MalWareBytes in Safe Mode. Out of Safe Mode now and ran SpyBot(only one to find Virus), NO VIRUS. MalwareBytes NO VIRUS. KASPERSKY, NO VIRUS. Ran them all today and, NO VIRUS. Thanks for your Time and help.
     
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