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Solved: How do I talk person to person to someone at Microsoft?

3K views 4 replies 3 participants last post by  flavallee 
#1 ·
I phoned Microsoft (Ireland) this morning to try and talk to someone about a problem. After choosing options on several successive menus I chose an option and was told to 'go to www. whatever', and cut off. I want to talk to a person, not be referred to the internet - that is why I am phoning. How do I get access to a person please?
 
#2 ·
Welcome to the world of automated menus and recorded voices instead of a "real person". :eek:

There are a number of things now that you can no longer do in person or by phone and can only do by computer. :eek:

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If you can advise what issue(s) you're having with your computer, we may be able to help you here.

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#3 ·
Press '0' repeatedly and with most companies you will be directed to a person.

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As flavallee has requested, please post what issues you are having, we might be able to help.

That's what this site is for. :up:
 
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