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Solved: how to contact alba customer support

Discussion in 'Multimedia' started by jsingh41, Jul 14, 2010.

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  1. jsingh41

    jsingh41 Thread Starter

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    I bought an ''Alba personal DAB radio and 1GB mp3 player 11 months ago

    The DAB/mp3 player is not picking up any channels anymore (even where there is plenty of signal), the joystick is faulty because it does not move left properly and the earphones do not work.

    i have not been able to find the alba customer support, in order to ask for a replacement. (i have a one year guarantee on it).

    how do i contact them to get a replacement?
     
  2. 1002richards

    1002richards Retired Trusted Advisor

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    Hi,
    These UK phone numbers:

    (phone numbers removed by Cookiegal as they are either incorrect or no longer valid for this purpose)

    Hope this help?

    Richard
     
  3. jsingh41

    jsingh41 Thread Starter

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    which number should i call, the "consumer helpline" or the "alba" ? Are they free to call or if not, how much does it cost per minute?

    thanks
     
  4. 1002richards

    1002richards Retired Trusted Advisor

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    The xxxx number should be cheaper. As to which one ... sorry I've no idea.
     
  5. jsingh41

    jsingh41 Thread Starter

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    cheers mate, much appreciated!
     
  6. 1002richards

    1002richards Retired Trusted Advisor

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    You're welcome!
     
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