Solved: How to I uncover a lost password?

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airforceone

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Nov 21, 2003
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My Dell pc runs Windows XP Home Edition. It used to be my son's computer but he moved out months ago. I am unable to get into it because my son forgot the password. Is there any way to circumvent the system temporarily so that I can log into the pc and assign new passwords to it?
 

TheShooter93

Cody
Malware Specialist
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Jul 9, 2008
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11,250
Sorry, TechSupportGuy can't help you with this problem due to rules of the forum. We can't supply "work-arounds" for passwords or anything of that sort due to the possibility of hackers, etc.
 

aka Brett

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Nov 25, 2008
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As said above the site isnt allowed to work around passwords.
There is a hint feature for the password at the log in screen...maybe that can jog his memory.
 

DoubleHelix

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Dec 9, 2004
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24,388
How'dIdoThat is good at Google searches, but I highly doubt that article will actually solve your problem. Most people don't actually create a password recovery disk. If you had one, I doubt you'd be asking for help here. The other suggestion is to log on with another account and change the password. Kind of difficult if you don't know any account passwords.
 

airforceone

Thread Starter
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261
Thanks DH -

But this computer only had one account set up. Big bummer for me.

- AF1
 
Joined
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If it's XP Home then it has to have two accounts, the built in Administrator account which can only be accessed from Safe Mode, and an account to be used in normal mode, which is a Computer Administrator account, but is not THE Administrator account.
The Built in Administrator account will only appear on the Welcome screen in Safe Mode.
Can't hurt to try method 2 from the MS article. Many people never put a password on the built in Administrator account. Boot to Safe Mode, click on Administrator. If there is no password it will just log in.
 

flavallee

Frank
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Messages
83,317
My Dell pc runs Windows XP Home Edition. It used to be my son's computer but he moved out months ago. I am unable to get into it because my son forgot the password. Is there any way to circumvent the system temporarily so that I can log into the pc and assign new passwords to it?
You're probably going to have to do a hard drive format and fresh install of Windows XP.

What's the 7-character "service tag number" on the sticker of that Dell? A fresh install of Windows XP will likely not install all the device drivers, so you'll need to access the Dell support and software site specific to that computer to obtain them.

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airforceone

Thread Starter
Joined
Nov 21, 2003
Messages
261
i was hoping i wouldn't have to format it. i'll try that as a last resort.

the 7 character tag # is Jw8j561.
 

flavallee

Frank
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According to the Dell site, service tag number JW8J561 is registered to a Dell Dimension 4700 desktop. Here is the Dell support and software site that's specific only to that desktop. I highly suggest that you save this site in your browser favorites/bookmarks list so you can refer to it when needed. The "Drivers & Downloads" section will provide whatever device drivers you may need.

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