Solved: HP 5300C scanner not being recognized by laptop

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2talll

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Joined
Apr 30, 2004
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449
I just had to restore my entire computer because of windows being messed up and now that I have, it won't recognize my scanner. I installed everything and when I click the scan button on the front of the scanner the Autoplay window pops up asking me what I want to do (scan,fax,email,etc) but when I click on Scan it says it cannot find my scanner. If I click on the Scanner icon on my desktop- same thing- it can't find my scanner.

I clicked on troubleshoot and there is no troubleshoot for XP. Is there an upgrade/update for XP somewhere on the internet? There must be something, because it worked before restoring the computer.

Thanks for the help!
 
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