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Solved: HP Deskjet 648C won't print

Discussion in 'Hardware' started by brite750, Nov 30, 2006.

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  1. brite750

    brite750 Thread Starter

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    ok, got this beast for free, plugged it in, loaded drivers, went to print a test page and, there is some clicking noise, it loads a sheet of paper and then the yellow resume light flashes, no pattern, just constant blinking. A little later a message comes up on the monitor saying print failed blah, blah, etc.. I cancel the printing jobs, and the printer spits the blank sheet out.
    Of course I'm thinking it was free for a reason, but it came from my wife's boss, he's replacing some printers and he's giving some of the old ones away, so is it busted, or am i missing something here.
     
  2. Rich-M

    Rich-M

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    You have to do better, now tell us exactly what the message says and leave out the "blah, blah blah"...
     
  3. brite750

    brite750 Thread Starter

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    hang on Rich I was at work when i posted, let me get the exact wording.

    a balloon comes up and says
    document failed to print
    document name: test page
    printer name: HP Deskjet 640C/642C/648C
    time sent: 8:09:56 pm 11/30/06
    click here to open print queue and then for assistance click toubleshooter
    on help menu


    thats it
     
  4. brite750

    brite750 Thread Starter

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    hey I checked the ink cartridges the color one was completely fubar, the black one still had the blue strip over the jet, LOL so i thought that would do it. however after removing the color one and just running the black one it still does the same thing.
     
  5. brite750

    brite750 Thread Starter

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    i have a feeling i'll have to take a chance and buy new ink cartridges, really didnt want to do that, I'm sure its big $$$, if the printer works, fine if its broke then i'm out the cost of cartridges, heck
     
  6. brite750

    brite750 Thread Starter

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    think i got it, i cleaned the color jet area with q-tip/90% alcohol, put it back in and it started doing its alignment thing and printed test page, seems to be ok.
     
  7. Rich-M

    Rich-M

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    Glad you got it...I had a feeling it was the cartridges...there is an old trick where you hold them over a whistling tea kettle one at a time that helps sometimes/
     
  8. brite750

    brite750 Thread Starter

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    LOL, yeah we have these Designjet 600 drafting plotters with very similar inks carts at work, i love it when folks forget to take off the blue tape stuff, tea huh, I could go for some right about now.
    silly me for thinking i could just plug this in and it would work.;)
     
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