comments : I have external Iomega Zip drive and HP ScanJet 5P as part of my system. The printer starts to print word document and stops mid stream. In the past I have shut down computer, restarted and it works. I'm thinking of uninstalling printer and scanner and reinstalling. In the past I have had .dll error messages(I may have inadvertently deleted some .dll a while back when moving scanner files from C drive to Zip drive, my system has never been the same since.) Your consideration is appreciated and lunch is on me if we ever meet.
First thing to try is remove the ZIP drive (it is computer, ZIP, printer, right?) and see if the printer works now. This will help pin down the problem.
Next thing to try is in Printers, Detail, Advanced, switch from Spool to print direct to port.
I'm not sure if it is parallel port scanner.
Scanner is HP ScanJet 5P.
I have had all three working at same time in past.
I do not have USB ports on computer. My computer is clone that I had built some 2 yrs ago.
Scanner is on ISA slot.
Zip drive cable enters computer on different slot.
Printer is connected to external Zip.
Can you tell me exactly what it says under SCSI in Device Manager?
I think, based on what you are saying, that you have a SCSI card with your scanner plugged into it, and one printer port. The printer port has the ZIP drive and printer on it. If this is correct, we should be able to get things working.
If the scanner is on a SCSI card it is a different issue from the ZIP / printer problem though, so we should worry about that later.
If the printer works when the ZIP is not there... 2 things I would try.
1) Uninstall Printer driver, unplug printer. Install Printer software when printer is NOT plugged in (leave the ZIP drive connected - just unhook the printer). After it is installed, plug the printer into the ZIP drive and see if it works.
2) If not, uninstall printer again. Download and install latest Iomega ZIP software. When done, try step 1 again.
The reinstall of scanner software appears to have done the trick.
Thx again for your time !!!
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