1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

{SOLVED} HP Deskjet 722C print problem

Discussion in 'Hardware' started by tacayo, Jan 27, 2001.

Thread Status:
Not open for further replies.
Advertisement
  1. tacayo

    tacayo Thread Starter

    Joined:
    Jan 27, 2001
    Messages:
    6
    Thx in advance for input :

    error writing to LPT 1
    unknown system error

    comments : I have external Iomega Zip drive and HP ScanJet 5P as part of my system. The printer starts to print word document and stops mid stream. In the past I have shut down computer, restarted and it works. I'm thinking of uninstalling printer and scanner and reinstalling. In the past I have had .dll error messages(I may have inadvertently deleted some .dll a while back when moving scanner files from C drive to Zip drive, my system has never been the same since.) Your consideration is appreciated and lunch is on me if we ever meet.
     
  2. LarryCore

    LarryCore

    Joined:
    Aug 26, 1999
    Messages:
    5,223
    This is generally a timing issue.

    First thing to try is remove the ZIP drive (it is computer, ZIP, printer, right?) and see if the printer works now. This will help pin down the problem.

    Next thing to try is in Printers, Detail, Advanced, switch from Spool to print direct to port.

    ------------------
    Get free stuff and help out a poor computer tech:
    LarryCore begs for money
     
  3. tacayo

    tacayo Thread Starter

    Joined:
    Jan 27, 2001
    Messages:
    6
    Larry,

    thx for your input !

    I removed zip as suggested and printer worked. Then, I
    went to printers, details, "no advanced button." I do
    see buttons for spool and port.

    I tried scanner and got fatal exception then window
    pops up that no Twain image device found.

    any further thoughts from you on this enigma
    appreciated.

    Tacayo
     
  4. LarryCore

    LarryCore

    Joined:
    Aug 26, 1999
    Messages:
    5,223
    I didn't even notice the scanner before.

    Parallel port scanner too?

    One thing is for sure - you are not going to get all 3 of these to work together on one printer port.

    Have you ever had 2 of them working together? Is just one of these items new?

    Does your machine have USB ports?

    ------------------
    Get free stuff and help out a poor computer tech:
    LarryCore begs for money
     
  5. tacayo

    tacayo Thread Starter

    Joined:
    Jan 27, 2001
    Messages:
    6
    <BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by tacayo:
    Larry,

    thx for your input !

    I removed zip as suggested and printer worked. Then, I
    went to printers, details, "no advanced button." I do
    see buttons for spool and port.

    I tried scanner and got fatal exception then window
    pops up that no Twain image device found.

    any further thoughts from you on this enigma
    appreciated.

    Tacayo
    <HR></BLOCKQUOTE>

    Larry,

    I'm not sure if it is parallel port scanner.
    Scanner is HP ScanJet 5P.
    I have had all three working at same time in past.
    I do not have USB ports on computer. My computer is clone that I had built some 2 yrs ago.
    Scanner is on ISA slot.
    Zip drive cable enters computer on different slot.
    Printer is connected to external Zip.

    Does that make the puzzle clearer ?

    Tacayo
     
  6. LarryCore

    LarryCore

    Joined:
    Aug 26, 1999
    Messages:
    5,223
    That means that the scanner is either on a 2nd printer port, or you have a SCSI scanner.

    Check in Device Manager, Ports - is there just one LPT listed?

    Does the scanner have a port on it, like the ZIP drive, that would allow you to plug the printer in?

    ------------------
    Get free stuff and help out a poor computer tech:
    LarryCore begs for money
     
  7. tacayo

    tacayo Thread Starter

    Joined:
    Jan 27, 2001
    Messages:
    6
     
  8. LarryCore

    LarryCore

    Joined:
    Aug 26, 1999
    Messages:
    5,223
    Ok, I am getting a little confused know.

    Can you tell me exactly what it says under SCSI in Device Manager?

    I think, based on what you are saying, that you have a SCSI card with your scanner plugged into it, and one printer port. The printer port has the ZIP drive and printer on it. If this is correct, we should be able to get things working.

    If the scanner is on a SCSI card it is a different issue from the ZIP / printer problem though, so we should worry about that later.

    If the printer works when the ZIP is not there... 2 things I would try.

    1) Uninstall Printer driver, unplug printer. Install Printer software when printer is NOT plugged in (leave the ZIP drive connected - just unhook the printer). After it is installed, plug the printer into the ZIP drive and see if it works.

    2) If not, uninstall printer again. Download and install latest Iomega ZIP software. When done, try step 1 again.

    ------------------
    Get free stuff and help out a poor computer tech:
    LarryCore begs for money
     
  9. tacayo

    tacayo Thread Starter

    Joined:
    Jan 27, 2001
    Messages:
    6
    Larry,

    I disconnected printer cable to zip and did uninstall and reinstall. Printer is working !
    Hooray !!!

    Maybe an uninstall and reinstall on scanner is my next step.

    Would you agree, Larry ?

    Thx
     
  10. LarryCore

    LarryCore

    Joined:
    Aug 26, 1999
    Messages:
    5,223
    Great!

    And yes, for the scanner, that is the thing to try.
     
  11. tacayo

    tacayo Thread Starter

    Joined:
    Jan 27, 2001
    Messages:
    6
    The reinstall of scanner software appears to have done the trick.

    Thx again for your time !!!
     
  12. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/35216

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice