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Solved: HP fingerprint reader not working

Discussion in 'Hardware' started by specklbug, Aug 20, 2010.

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  1. specklbug

    specklbug Thread Starter

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    I've been using this fingerprint reader for 1.5yrs now. Lately when I turn on my computer, sometimes it's working and sometimes it has a red "x" over the icon in my startup menu in bottom righthand corner. I had to reboot 3x this morning before I could get it to work. It worked for a while and now nothing. There is no red x showing, but it's not scanning at all.

    I went to HP site and downloaded lastest version of the reader, rebooted and still nothing. Any ideas?

    I use Vista Ultimate op sys. My computer is HP HDX18t, 64 bit. (I installed Vista, 64bit version update from HP site.)

    Thanks for your help!
     
  2. daz1

    daz1 Banned

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  3. specklbug

    specklbug Thread Starter

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    After walking away for a while, it's now working again. Let's hope it stays that way.

    Good idea to clean it. I do it on a weekly basis, but will be sure to do it more regularly. Thanks!
     
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