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Solved: hp laptop vista random internet blockage

Discussion in 'Networking' started by numbawang, Nov 3, 2011.

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  1. numbawang

    numbawang Thread Starter

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    hii, im using a hp pavilion dv6000 laptop, its about 4-5 years old and, here is whats happening,

    for some odd reason, my internet will suddenly not work via wireless or local, the 2 computers w/ globe, will have a caution sign.
    Also according to networx, i'm receiving download = 0, upload = 0. Unless I restart my laptop, i am unable to access the internet, but after words it will work until the problems comes up again.

    I tried other computers/laptops and they can connect to the internet no problem, so there is something wrong with this laptop.
    Anyone know the reason why this is happening?
     
  2. TerryNet

    TerryNet Moderator

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    Do you mean wireless or ethernet?

    Could be corrupted network drivers, non-Windows firewall or security suite, or stack/WINSOCK.

    In Device Manager right click on the wireless and the ethernet and uninstall; reboot and let Windows discover the adapters and reinstall the drivers.

    What firewall or security suite do, or did, you have on the machine?

    (From a JohnWill post)

    TCP/IP stack repair options for use with Vista or 7.

    Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
  3. numbawang

    numbawang Thread Starter

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    the only firewall i have is the default windows firewall, so should i still try the steps you listed? :eek:
     
  4. TerryNet

    TerryNet Moderator

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    Well, I didn't suggest any steps for a firewall. :)

    That leaves the other two possibilities, and the steps I posted are how I know to rectify them. Even if they do not help they will do no harm.
     
  5. numbawang

    numbawang Thread Starter

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    hii, in the past 2 days i haven't seen any problems after uninstall/reinstall thing, thanks you~
     
  6. TerryNet

    TerryNet Moderator

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    You're welcome. :)
     
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