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Solved: Hp Pavilion 6835 can't read CDs

Discussion in 'Hardware' started by Gatc, Sep 10, 2006.

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  1. Gatc

    Gatc Thread Starter

    Joined:
    Jan 15, 2002
    Messages:
    27
    When a CD is inserted, the drive light flashes green light several times and the cursor shows a disk shape flashing for a few times, (normal pattern) and then a normal cursor appears and the disk drive light is flashing orange. The drive (m) shows up in "my computer"; but inserted disk is not read and or noticed.
    The device mangager says no problem with driver; I reinstalled driver anyway, no help; checked bios, it shows the drive. I'm running xp service pack 2 and used system restore to an earlier date before problem; still no help. I think the hardware is finished but don't want to buy a new one if it is a software problem. Would appreciate any advice.
    gatc
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    The symptoms do appear to be those of a dead laser, given the very low cost of replacement drives then diagnosis by replacement would be recommended...
     
  3. Gatc

    Gatc Thread Starter

    Joined:
    Jan 15, 2002
    Messages:
    27
    Thanks. I kinda thought that was the thing to do but wanted a more experienced opinion.
    gatc
     
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