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Solved: HP Pavilion zv5348rs new hard drive not recognized by BIOS

Discussion in 'Hardware' started by SlowHnds, Sep 22, 2012.

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  1. SlowHnds

    SlowHnds Thread Starter

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    HP Pavilion zv5348rs (zv5000 series) had/has 60gb (original) hard drive in it. Running Windows XP SP-3 I want to change it out as there are bad sectors on it and it's making some strange noises

    I tried replacing the HD with an HP (Seagate) 100 gb hard drive. Using the same Jumper Pin Settings as on the 60 gb

    The hard drive is NOT recognized by the bios.

    I can boot from cd rom, or USB but no way can I find a HD (other than the generic USB)

    I put the 60gb back in and it is detected and will boot back up.

    Any help appreciated.
     
  2. Triple6

    Triple6 Moderator

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    The jumper settings may be different on the replacement drive, you should check the label or the Seagate site for the correct Master(MS), or Single, or Cable Select(CS) settings - you can also try CS instead of MS or vice versa.

    Also, do you know for sure this 100GB drive works?
     
  3. SlowHnds

    SlowHnds Thread Starter

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    Yes the drive did/was working, it was removed from a HP that had the HD upgraded, formatted NTFS before removal.

    I've now tried all 3 options, Master (no jumper), CS (bridge the bottom two pins) and Slave (side two pins. The BIOS is not recognizing the drive, nothing shows in the BIOS settings at all, unless I put in a USB memory stick. Then it shows generic usb.
     
  4. Triple6

    Triple6 Moderator

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    You could try updating the BIOS. HP tends to only list the latest BIOS with the latest fixes only but they may have improved hard drive detection in prior releases. Latest is here: http://h10025.www1.hp.com/ewfrf/wc/...s&dlc=en&lc=en&os=228&product=434894&sw_lang=

    The laptop is old and drive detection with PATA drives wasn't the greatest in that time point when manufacturer's were pushing higher capacities.
     
  5. SlowHnds

    SlowHnds Thread Starter

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    BIOS is presently F.45

    When I removed the USB drive and deleted it from the BIOS settings boot order. Saved the settings and rebooted I received the following:

    For Realtek RTL8139(X)/8130/810X PCI Fast Enternet Controller V2.13 (020326)

    PXE-E61: Media Test Failure, check cable

    PXE-M0F: Exiting PXE ROM

    and it would loop back through those 3.

    On reboot I went into BIOS settings and the drive was recognized. I ran the HDD self test and it passed. Saved settings and rebooted and got the 3 error messages above.

    Tried to boot through the USB installation drive and got the same error.

    I changed the boot order and put Installation CD in the DVD/CD ROM drive and boot to the install. I deleted the partition, and redid it and I got two 0 and 1 with 0 being 100MB and 1 being 93.3 gb.

    Formatted and now installing files.

    My guess is that it's not a bootable installation through USB as it is showing up under Hard Drives. In the BIOS there is no setting for USB.

    I'll update when I get further into the install or it's complete. Fail or success.
     
  6. flavallee

    flavallee Trusted Advisor

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    Here is the support and software site for the HP Pavilion zv5348rs laptop.

    According to its product specifications section,, it came with a 60 GB 4200 RPM hard drive and Windows XP Home Edition SP2 installed, so it's obviously several years old.

    BIOS F.45(which that laptop already has) was released in 2005 to fix an issue with recharging the battery, and is the last BIOS update listed for it.

    ---------------------------------------------------------
     
  7. Triple6

    Triple6 Moderator

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    The Realtek PXE message indicate its trying to boot from the network card. You can turn that off in most computers in the BIOS setup, it might be a separate option to disable the Ethernet boot ROM or PXE or take it out of the boot order or move it to the bottom of the boot order.

    That 100MB partition is normal if the drive was partition with Windows Vista or 7 but generally doesn't created by a Windows XP installation.
     
  8. SlowHnds

    SlowHnds Thread Starter

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    Final results. Fully installed System 7. The only hitch in 7 was the audio driver had to be removed. The driver downloaded from HP - fully extracted to a folder then maually installed in compatibility mode. Everything is now working.

    Result is that the HP Pavilion zv5348rs operating system has to be installed from a DVD/CD
     
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