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Solved: HP Photosmart C5180

Discussion in 'Hardware' started by Cadbed, Apr 30, 2010.

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  1. Cadbed

    Cadbed Thread Starter

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    My Hp printer will not print (or do anything). It says that a specific cartridge needs to be replaced which I have done (twice). I can switch it off and on and it stall gives the cartridge warning. It is completely locked up. I am using compatible cartridges, could this be the problem?
     
  2. squall_01

    squall_01

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    Is the door completly shut? Are you sure the cartiages are in right?
     
  3. Cadbed

    Cadbed Thread Starter

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    Yes, door is definately shut and cartridges in ok. I've tried these a number of times.
     
  4. Triple6

    Triple6 Moderator

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    Is there any ink on the contacts in the printer where the cartridge installs? Or damage to that contact pad?
     
  5. Cadbed

    Cadbed Thread Starter

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    No, everything is clean.
     
  6. flavallee

    flavallee Trusted Advisor

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    Here is the support and software site for the HP Photosmart C5180 All-In-One printer.

    This section might be of some help to you.

    -----------------------------------------------------------------
     
  7. Cadbed

    Cadbed Thread Starter

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    Thanks for that. Chatted to HP and they suggest than using a compatible cartridge is the problem. I'll buy an HP one and try again - then maybe buy a Canon
     
  8. flavallee

    flavallee Trusted Advisor

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    HP printers don't like having other than HP cartridges used.

    ---------------------------------------------------------------
     
  9. squall_01

    squall_01

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    You didnt mention that, surprised that the printer didnt break the belt or something
     
  10. Cadbed

    Cadbed Thread Starter

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    After trying two compatible cartridges without success I inserted an HP one and it now works!! Thanks for the message
     
  11. squall_01

    squall_01

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    Probably was for a differnt model like Epson or something. Probably had some slight difference in it
     
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