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Solved: HP Printer software - not letting me install

Discussion in 'All Other Software' started by vegasmary, Sep 17, 2008.

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  1. vegasmary

    vegasmary Thread Starter

    Joined:
    Feb 20, 2006
    Messages:
    27
    Hi!

    I am running Vista and am trying to install the software for an HP LJ 3050.

    I am the only user on the computer (an HP laptop) and I have administrator privileges.

    The software install stops halfway through and says that it cannot continue since I am not the administrator.

    I have tried creating a new account called System Administrator and installing the software with that, but the same thing happened.

    Any ideas?

    Thanks --

    Mary
     
  2. Darkicon

    Darkicon

    Joined:
    Feb 12, 2008
    Messages:
    232
    Log into your administrator account and go to "Control Panel>User Account and Family Safety>User Account" and click on "Turn User Account Control on or off" and temporarily turn it off (It will require you to restart). And try to install it. It should allow you to install it. Once it's installed, just turn UAC back on.

    Also, make sure your account is set to Administrator and not Standard, by going to "Control Panel>User Account and Family Safety>User Account>Change your account type" and make sure the Administrator box is ticked.
     
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