1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: hp touchsmart310-1020 won't turn on during recovery

Discussion in 'Hardware' started by bobbee, Mar 12, 2015.

Thread Status:
Not open for further replies.
Advertisement
  1. bobbee

    bobbee Thread Starter

    Joined:
    Dec 21, 2000
    Messages:
    188
    Replace a defective hard drive in the hp touchsmart 310-1020

    Inserted recovery disk 1, it started loading files and all appeared normal.

    I had to leave, it was around 12% of the file load. Left for an hour.

    When I came back it was shut off and the disk door was open.

    Now I can't turn it on. The light in the back is lit when plugged in.
    When I press the on/off switch the switch on the side, it lites green and then goes right off, whether I hold it in or not,

    Ideas welcome ?????????????????
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,728
    First Name:
    Frank
  3. bobbee

    bobbee Thread Starter

    Joined:
    Dec 21, 2000
    Messages:
    188
    Thats nice, but doesn't help. I guess a more specific question is in order.

    Does anyone have any ideas on what I might try to get it turned back on ????
     
  4. bobbee

    bobbee Thread Starter

    Joined:
    Dec 21, 2000
    Messages:
    188
    I replaced he new drive with the defective drive that I started with, the PC powered right up. So it appears that the new drive is defective and I will replace it.
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,728
    First Name:
    Frank
    I had some doubt that the original hard drive was defective.

    Doing step 3 in my third link in post #2 should've determined if the replacement hard drive was detected and needed reseating.

    -----------------------------------------------------------
     
  6. bobbee

    bobbee Thread Starter

    Joined:
    Dec 21, 2000
    Messages:
    188
    Original hard drive is definitely on its way out. AHCI device error was generated from the BIOS' S.M.A.R.T. detection
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Solved touchsmart310 1020
  1. winpc
    Replies:
    1
    Views:
    1,044
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1144648

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice